The Workday Configuration Analyst supports the day-to-day operation and ongoing enhancement of the Workday platform across multiple functional areas, including Core HCM, Payroll, Absence, Time Tracking, and Compensation. This role partners closely with senior team members and stakeholder teams to provide production support, system enhancements, configuration, and data loads in support of both operational needs and active projects.
This position offers broad exposure across multiple Workday modules and is an excellent opportunity for a specialist looking to deepen their Workday expertise while supporting a complex, enterprise-scale environment.
What You'll Do:
Production Support & Enhancements
- Provide production support for Workday Core HCM, Payroll, Absence, Time Tracking, and Compensation modules.
- Triage, analyze, and resolve incidents and enhancement requests through established intake and ticketing processes.
- Partner with functional and technical teams to troubleshoot issues, identify root causes, and recommend solutions.
- Ensure timely resolution of issues while meeting defined service-level expectations.
Configuration & System Maintenance
- Perform Workday configuration changes under guidance, including business process framework updates, condition rules, validations, and calculated fields.
- Support ongoing system maintenance, including testing and validation of configuration changes.
- Assist with release activities, regression testing, and post-release validation.
- Execute and validate Workday data loads (e.g., EIBs) to support operational needs and project work.
Project Support
- Support Workday-related projects, including new functionality, enhancements, and process improvements.
- Participate in requirements gathering, testing, and deployment activities as assigned.
- Document configuration decisions, processes, and support procedures.
Collaboration & Continuous Improvement
- Partner with stakeholders to understand business needs and translate them into system solutions.
- Contribute to process improvement efforts that enhance system usability, stability, and efficiency.
- Maintain a working knowledge of Workday best practices and evolving functionality across supported modules.
What Experience You'll Bring:
- Bachelor's degree or equivalent practical experience.
- 2-5 years of hands-on experience supporting Workday or HRIS platforms.
- Exposure to one or more of the following Workday areas: Core HCM, Payroll, Absence, Time Tracking, or Compensation.
- Experience supporting production issues, enhancements, or configuration changes in an enterprise system.
- Strong analytical and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong written and verbal communication skills.
Preferred Qualifications
- Experience working with ticketing or intake systems for production support.
- Exposure to Workday releases, testing, or project implementations.
- Interest in expanding skills across multiple Workday modules.
#LI-Hybrid, #LI-Remote
Compensation Range:
Pay Range - Start:
$70,320.00
Pay Range - End:
$105,480.00
Geographic Specific Pay Structure:
Structure 110:
$77,360.00 USD - $116,040.00 USD
Structure 115:
$80,880.00 USD - $121,320.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Workday HCM, Workday EIB, Consulting (NM) - Beginner, Stakeholder Management
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
What the Team is Saying
Northwestern Mutual Compensation & Benefits Highlights
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Retirement Support — Retirement benefits include both a 401(k) and a company‑funded Cash Balance plan, with age/service‑based credits and a noted additional contribution in a recent year—an uncommon pairing among large employers. This combination elevates long‑term financial security beyond typical single‑plan offerings.
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Healthcare Strength — Health coverage spans medical, dental, and vision alongside on‑site Mutual Health Centers, fitness centers or reimbursement, mental‑health support, and named condition‑management programs. This breadth indicates strong investment in preventive care, access, and overall wellbeing.
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Parental & Family Support — Paid parental leave, caregiving leave, fertility benefits via specialized partners, and adoption/surrogacy assistance (with specified reimbursements) reflect robust family support. The scope of these programs suggests meaningful backing across diverse family‑building needs.
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What We Do
You’ll Like It Here At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years. Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs. We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/
Why Work With Us
We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.
