Own and lead the design, administration, stability, and continuous improvement of Windows‑based infrastructure and end‑user virtualization platforms. The role requires strong hands‑on technical depth, advanced troubleshooting, and the ability to lead complex issues, mentor engineers, and ensure secure, highly available services.
ResponsibilitiesKey Responsibilities
1. Windows Server & Core Infrastructure Leadership
Lead administration and advanced troubleshooting of Windows Server environments (production & DR).
Own Active Directory services, including:
GPO design and enforcement
Domain hardening and security best practices
FSMO roles, trust relationships, replication health
Administer and troubleshoot DNS services, ensuring high availability, security, and correct name resolution across environments.
Act as the technical authority for Windows platform‑related incidents, escalations, and root cause analysis.
2. Messaging & Collaboration Services
Administer and support Exchange Online and Exchange Edge Servers, including:
Mail flow, connectors, transport rules
Email security and hybrid considerations
Troubleshooting delivery, authentication, and connectivity issues
Coordinate closely with security and compliance teams to ensure secure and compliant email services.
3. High Availability & Application Platforms
Design, implement, and manage Windows Failover Clustering for critical workloads.
Support and troubleshoot SQL Server High Availability solutions (Always On, Failover Cluster Instance – knowledge focus).
Administer and maintain IIS-hosted applications, including performance tuning and incident resolution.
Ensure platform resiliency, uptime, and documented recovery procedures.
4. Citrix & Workspace Services
Provide administration and operational support for Citrix CVAD (Virtual Apps & Desktops) environments.
Troubleshoot session, performance, profile, printing, and connectivity issues.
Collaborate with virtualization and network teams to ensure stable end‑user experience.
5. Patching, Security & Vulnerability Management
Lead Windows patching strategy across servers and supported platforms.
Own remediation of security vulnerabilities, working with security teams to:
Analyze exposure
Apply mitigations or fixes
Ensure audit readiness
Review vulnerability scans and ensure closure within agreed SLAs.
Promote automation and standardization to reduce manual effort and operational risk.
6. Leadership & Governance
Act as a technical leader and escalation point for the Windows and workspace domain.
Mentor and guide junior engineers through coaching and knowledge sharing.
Produce and maintain technical documentation, runbooks, and SOPs.
Participate in architecture discussions, change reviews, DR drills, and audit activities.
Proactively identify technical risks and propose improvements to management.
Strong hands‑on experience in Windows Server Administration
Advanced expertise in AD, DNS, Group Policy
Solid experience with Exchange Online & Edge
Proven experience with Windows Clustering & SQL HA concepts
Working knowledge of IIS administration
Experience in Windows patching, security hardening, and vulnerability remediation
Basic PowerShell scripting skills
Hands‑on experience with Citrix CVAD
Excellent troubleshooting, problem‑solving, and communication skills
Skills Required
- Hands-on Windows Server administration experience
- Advanced expertise in Active Directory (GPO, FSMO, domain hardening, replication)
- Expertise in DNS administration and troubleshooting
- Experience with Exchange Online and Exchange Edge Server administration
- Proven experience with Windows Failover Clustering and SQL Server HA (Always On, FCI)
- Working knowledge of IIS administration and performance tuning
- Experience in Windows patching, security hardening, and vulnerability remediation
- Hands-on experience with Citrix CVAD (Virtual Apps & Desktops)
- Basic PowerShell scripting skills
- Excellent troubleshooting, problem-solving, and communication skills
What We Do
At NI, we Engineer Ambitiously. We celebrate creative problem solving. And we take our customer relationships to heart. We believe in the power and potential of making connections—between people, ideas, and technology. In fact, connection is central to everything we do. We constantly challenge ourselves to find those connections because that’s what creates a path forward. This means bringing the right people together to build solutions that make a difference. It means combining fresh perspectives with new technologies to turn your vision into reality. For more than four decades, we’ve set the standard in automated test and automated measurement systems. We’re proud to partner with the talented engineers and enterprises using our systems to solve the world’s most pressing technology challenges and build better businesses. From data and automation to research and validation, our tailored, software-connected approach is rooted in helping you engineer what’s next. As your trusted partner, we’re committed to helping you set your goals higher and reach them sooner. We’re here for you, for each other, and for the next generation of innovators who think bigger, aim higher, and go faster. Let’s Engineer Ambitiously.
