CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.
Job Overview:
We are looking for a high-energy Global Accounts Manager to join our Wholesale and Global Accounts team. This is a pure hunter/new sales role, focused on acquiring new global customers, signing new contracts, and generating new revenue and margin for CEQUENS.
What You’ll Do
- Hunt and onboard new global SMS customers (Enterprise & OTT)
- Own the full sales cycle: prospecting, pitching, negotiation, contracting, and launch
- Sign new contracts and bring new logos into the business
- Own revenue and margin performance of acquired accounts
- Negotiate commercial terms (pricing, commitments, routing models)
- Work closely with routing, operations, fraud, and finance teams to ensure smooth onboarding
- Monitor market trends and competitor activity to identify new opportunities
What Success Looks Like
- New contracts signed with global Enterprise and OTT customers
- New revenue generated and scaled profitably
- Strong pipeline of qualified global wholesale opportunities
- Positive margin contribution to the overall business
Requirements
Education, Skills & Experience
- Bachelor’s degree in Business, Telecommunications, or related field.
- Strong track record in commercial negotiations and managing global accounts.
- 3–6 years of experience in SMS, CPaaS sales, or telecom business development
- Proven hunter mindset with a track record of new logo acquisition
- Strong understanding of A2P SMS pricing, routing, and wholesale economics
- Excellent negotiation and closing skills
- Data-driven, commercially sharp, and comfortable owning numbers
- Fluent English (additional languages are a plus)
Why Join CEQUENS?
- Global exposure with Enterprise and OTT customers
- High-ownership role with direct revenue and margin impact
- Fast-growing CPaaS company with strong market presence
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What We Do
CEQUENS is a multi-award-winning omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations. We support businesses with communication APIs, multichannel applications and connectivity solutions such as SMS, WhatsApp Business, voice, and multifactor authentication. Our product suite aims to solve our customers’ unique problems and cultivate deeper human connections between businesses and individuals in every market we play. With 5 office locations and 128+ direct network connections, CEQUENS empowers more than 1000 businesses in over 107 countries with faster, better, and stronger communication fine-tuned to their industries. Our platform boasts a 99.96% uptime and is built on industry-leading security standards. CEQUENS is an ISO-certified and a PCI DSS-compliant company, and has been rated as a Tier One A2P SMS solutions provider in ROCCO's A2P SMS Market Impact Reports 2023. It is also recognized as a Meta Business Partner as well as a value-added service provider for Microsoft Teams Phone and WhatsApp Business. Our vision is to become the most compelling partner for developers, startups, and enterprises looking for simple and meaningful ways to connect. For more info, contact [email protected]
