Wellness Associate

Posted 12 Hours Ago
Be an Early Applicant
Highlands Ranch, CO, USA
In-Office
16-18 Hourly
Entry level
Professional Services • Consulting
The Role
Provide excellent customer service in a pet-focused retail store: assist customers, promote wellness products, operate cash register, restock merchandise, maintain store cleanliness, and support opening/closing procedures.
Summary Generated by Built In

Classification: Non-Exempt

Reports to: Store Director

Location: Highlands Ranch, Colorado - 100% In-Person

Salary Range: $16-$18


Wellness Associate Job Description


Summary/Objective
The Wellness Associate is responsible for delivering an exceptional retail experience through customer service, retail sales support, cashiering, and store maintenance. This role supports daily store operations by assisting customers, maintaining a clean and organized retail environment, and promoting wellness products and services. The Wellness Associate plays a key role in ensuring a positive in-store experience and supporting overall sales performance.


Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Provide exceptional customer service and product guidance

  • Support retail sales efforts and promote store wellness offerings

  • Operate cash register and process transactions accurately

  • Maintain store cleanliness and organization

  • Restock merchandise and monitor inventory levels

  • Assist customers with product selection and inquiries

  • Maintain a positive and professional demeanor at all times

  • Support opening and closing store procedures

  • Complete miscellaneous tasks as assigned

  • Perform other duties as assigned

Competencies

  • Strong customer service orientation

  • Positive attitude

  • Ability to work effectively in a team environment

  • Basic cash handling and transaction accuracy

  • Dependability and punctuality

  • Communication skills

  • Ability to multitask in a retail setting

  • Must love animals and feel comfortable in a pet-focused retail environment


Supervisory Responsibility
This position has no supervisory responsibility.


Work Environment
This role operates in a retail store environment. The employee will work in a customer-facing setting with regular interaction with customers, retail merchandise, point-of-sale systems, and cleaning supplies. The environment may be fast-paced and require frequent movement throughout the store.


Physical Demands
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

This position requires many types of movement and the handling of merchandise and store materials. The employee must be able to stand for extended periods, walk frequently, bend, reach, and lift items as needed.


Position Type/Expected Hours of Work
This position is Part-Time.

Scheduling may vary based on business needs. Weekend availability is required.


Travel
This position does not require travel.

Requirements

Required Education and Experience

  • High school diploma or equivalent

  • No prior experience required



Skills Required

  • High school diploma or equivalent
  • No prior experience required
  • Ability to operate cash register and process transactions accurately
  • Basic cash handling and transaction accuracy
  • Weekend availability
  • Comfortable working in a pet-focused retail environment (must love animals)
  • Ability to stand for extended periods, bend, reach, and lift store merchandise
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The Company
7 Employees
Year Founded: 2015

What We Do

CYB Human Resources provides fractional and outsourced human-resources support for growing businesses that do not need a full-time in-house HR professional. Its services include HR structure and compliance guidance, employee handbooks and policies, documentation, hiring and onboarding, employee-relations support, workplace investigations, management training, HR audits, and multi-state compliance assistance. The company also supports client recruitment through its dedicated careers portal.

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