Leidos is seeking highly qualified professionals to support the TSA FOCUS Program.
We are especially interested in connecting with current incumbent personnel supporting this mission who are interested in continuing their work and bringing their valuable mission knowledge and experience to Leidos.
The WebEOC Support role provides operational and technical support for the WebEOC platform and associated emergency-management workflows. The position supports users, performs configuration and troubleshooting activities, maintains service documentation, and coordinates with TSA stakeholders and technical support organizations to ensure continuity and reliable operation of WebEOC services. The role is particularly focused on maintaining operational readiness and responsive support during routine operations and operational events.
Work Location:
The role may require onsite support and operational-event support based on mission requirements.
Essential Duties Could Include the following:
Provide operational support for the WebEOC platform and assigned emergency-management workflows.
Respond to and resolve WebEOC user requests and incidents.
Perform approved WebEOC configuration and troubleshooting activities.
Document incidents, requests, changes, resolutions, and operational activities.
Escalate platform or system issues requiring higher-level technical support.
Coordinate with TSA stakeholders and technical support teams during operational events.
Support WebEOC continuity and operational readiness.
Maintain accurate service records, procedures, and technical documentation.
Support testing and validation of WebEOC functionality as required.
Identify recurring issues and recommend improvements to workflows, procedures, and user support.
Coordinate WebEOC activities with Service Desk, engineering, infrastructure, and other FOCUS service teams.
Requirements will vary depending on the specific position and level. Qualifications may include:
Bachelors degree and 2+ years of prior relevant experience. Additional years of experience may be considered in lieu of degree.
Relevant experience supporting WebEOC or comparable emergency-management/operational information systems.
Experience troubleshooting enterprise applications and supporting end users.
Strong communication, documentation, organization, and problem-solving skills.
Ability to operate effectively in an environment where service availability and operational responsiveness are critical.
Ability to work with approved government systems, procedures, and service management processes.
Ability to obtain and maintain TSA Suitability
Ability to obtain and maintain Public Trust Security Clearance
Preferred Qualifications
TSA, DHS, emergency-management, or other federal government experience.
WebEOC administration, configuration, or support experience.
Experience supporting emergency operations centers or mission-critical operational environments.
Please disregard the salary range displayed on this evergreen posting as representative of all TSA FOCUS opportunities. This posting is intended to identify candidates across multiple functional areas and experience levels and, therefore, the displayed range may not reflect the compensation associated with an individual position. Compensation for specific opportunities will be determined based on the position for which an individual is considered or hired and may vary based on factors including experience level, skills, certifications, education, security clearance requirements, work location, and other position-specific considerations.
If you are currently supporting this mission and are interested in learning more about opportunities with Leidos, we encourage you to apply even if you do not see your exact position listed above.
Join Leidos and help continue delivering the technology, expertise, and mission support that enable TSA FOCUS operations.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:September 9, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- Bachelor's degree
- 2+ years of relevant experience
- Relevant experience supporting WebEOC or comparable emergency-management or operational information systems
- Experience troubleshooting enterprise applications and supporting end users
- Strong communication, documentation, organization, and problem-solving skills
- Ability to work in environments where service availability and operational responsiveness are critical
- Ability to work with approved government systems, procedures, and service management processes
- Ability to obtain and maintain TSA Suitability
- Ability to obtain and maintain Public Trust Security Clearance
- TSA, DHS, emergency-management, or other federal government experience
- WebEOC administration, configuration, or support experience
- Experience supporting emergency operations centers or mission-critical operational environments
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
