Job Family:
Software Development & Support
Travel Required:
Clearance Required:
What You Will Do:
The Web Content Specialist will support transportation research and communications programs by developing, editing, maintaining, and publishing web and digital content. This role ensures content is accurate, accessible, current, user-friendly, optimized for search engines, and compliant with federal accessibility and agency standards.
Key responsibilities include:
- Drafting, editing, reviewing, routing, publishing, and maintaining website and digital content using approved government systems and workflows.
- Supporting a primary Drupal website, secondary Drupal sites, SharePoint sites, Google Sites, project databases, and other digital communication platforms.
- Editing web pages, database content, images, metadata, alternative text, and related digital assets to ensure accuracy, consistency, usability, accessibility, and SEO optimization.
- Coordinating quarterly content certification activities to ensure public-facing content remains current and accurate.
- Monitoring website performance, identifying and correcting broken links, supporting site navigation improvements, and recommending enhancements to content organization, readability, usability, and search engine visibility.
- Developing user guides, training materials, presentations, process documentation, and outreach resources to support web publishing and content management activities.
- Preparing and optimizing graphics and visual assets for web publication, including image resizing, cropping, formatting, and metadata management.
- Collaborating with web managers, program offices, public affairs teams, legal reviewers, records management stakeholders, and communications personnel throughout the content development and publishing lifecycle.
- Supporting content governance activities, quality assurance reviews, content audits, and database content maintenance efforts.
What You Will Need:
- Ability to OBTAIN and MAINTAIN a Federal or DoD Public Trust; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
- Must be a US Citizen due to nature of client engagements
- Bachelor's degree in English, Communications, Marketing, Business, or a related field.
- 5+ years of experience in web content management, digital communications, website administration, or related content management functions.
- At least 3 years of web content management experience within the last 5 years.
- Experience using Content Management Systems (CMS) to maintain, update, and publish content on websites or intranet platforms.
- Experience supporting website content development and management activities.
- Strong writing, editing, proofreading, and documentation skills.
- Experience developing training materials, user guidance, and process documentation.
- Knowledge of web content governance, content review workflows, and content publishing processes.
- Experience applying Search Engine Optimization (SEO) best practices to web content.
- Knowledge of Section 508 accessibility requirements, alternative text standards, link validation, web formatting practices, and federal web accessibility guidelines.
- Experience working with Drupal or similar content management systems through a user interface environment.
- Experience conducting content quality assurance reviews, content certifications, and content accuracy validations.
- Strong verbal and written communication skills with the ability to collaborate across multiple stakeholder groups.
- Strong organizational, time management, and interpersonal skills.
- Ability to work in a Guidehouse Office or Client Office.
What Would Be Nice To Have:
- Experience with Drupal 10.
- Familiarity with SharePoint, Google Sites, Microsoft 365, Google Workspace, and related collaboration platforms.
- Experience supporting database content coordination, content cleanup, and data quality initiatives.
- Graphic editing experience, including image cropping, resizing, recoloring, optimization, and preparation for web publication.
- Experience supporting federal government web publishing initiatives.
- Transportation industry experience, particularly supporting highway, infrastructure, research, or surface transportation communications programs.
- Knowledge of federal digital communication standards and best practices.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Skills Required
- Ability to obtain and maintain a Federal or DoD Public Trust; approved adjudication is required before onboarding.
- Bachelor's degree in Communications, English, Marketing, Business, Journalism, or a related discipline.
- Five or more years of web content management, digital communications, website administration, or related experience.
- Three or more years of web content development and management experience within the last five years.
- Experience maintaining and updating websites through a Content Management System.
- Knowledge of Section 508 requirements, federal accessibility laws, and web accessibility best practices.
- Experience developing, writing, editing, publishing, and maintaining web content.
- Experience supporting web publishing, governance, content quality assurance, and content review processes.
- Experience using graphic applications to crop, resize, recolor, optimize, and manipulate web images.
- Knowledge of SEO principles and website content optimization techniques.
- Experience developing training materials, presentations, and user support documentation.
- Experience using presentation software to develop and deliver training and outreach materials.
- Experience delivering training or outreach sessions to users and stakeholders.
- Active Public Trust or suitability.
- Experience with SharePoint and Google Sites.
- Experience supporting website certification and content lifecycle management activities.
- Knowledge of website governance, content maintenance, and digital communications best practices.
- Federal web publishing experience.
- Transportation sector experience, particularly highway or surface transportation programs.
- Strong written and verbal communication skills.
- Excellent organizational skills and ability to manage multiple priorities and recurring deliverables.
- Ability to collaborate with technical staff, stakeholders, and content contributors.
Guidehouse Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guidehouse and has not been reviewed or approved by Guidehouse.
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Healthcare Strength — Feedback suggests the benefits package includes broad medical, dental, vision, prescription, life, and disability coverage, which is often seen as a strong foundational offering. Access to HSA/FSA options further supports day-to-day healthcare and dependent-care needs.
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Parental & Family Support — Feedback suggests parental leave and adoption assistance are available, alongside an emergency back-up childcare program. These offerings indicate meaningful support for employees managing family responsibilities.
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Wellbeing & Lifestyle Benefits — Feedback suggests flexible work options and counseling/EAP-style support are part of the broader rewards mix. Additional lifestyle-oriented perks like community events and referral programs are also described as available in some contexts.
Guidehouse Insights
What We Do
Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.
