Ro (Ro.co)

Warehouse Associate - Phoenix, AZ

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Phoenix, AZ

In-Office

Healthtech • Pharmaceutical • Telehealth

Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.

The Role

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

As a Warehouse Associate, you will be responsible for the warehouse and inventory on-site at our medical device fulfillment center located in Phoenix, Arizona. This role is responsible for inventory management utilizing material requirement planning (MRP) software. The Warehouse Associate will follow all established standard operating procedures (SOPs) and ensure necessary forms are completed concurrently with the work being performed to allow for a compliant audit trail of work being performed. The Warehouse Associate will ensure proper quality inspection of products occurs each day and ensure products passing the quality inspection enters our inventory. In addition, will work closely with the Quality Control Associate ensuring forms, records are completed in a timely manner in accordance to company guidelines.

What You'll Do:

Ensure raw materials and supplies go through our quality control process
Ensure receipt and tracking of incoming raw materials and supplies through MRP software
Stocking and picking of production materials, from pallets to individual items
Work with the supply chain team by maintaining physical inventory and regular cycle counts
Manage UPS/USPS process for shipped medical devices by using designated software
Maintain a clean working area in compliance with validated cleaning procedures
Maintain warehouse equipment such as forklift and shelves in good condition
Work with Quality Control Associate in supporting implementation, training and reporting of quality event

What You'll Bring to the Team:

Experience with material requirement planning software
Experience with medical devices inventory management
Ability to support logistics receiving and shipping product
Excellent written and verbal communication skills
Prior experience with pallet jacks, stock pickers and/or forklifts
Ability to lift up to 50 lbs when necessary

We've Got You Covered:

Full medical, dental, and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing + Learning & Growth reimbursements
Paid parental leave + Fertility benefits
Pet insurance
Student loan refinancing
Virtual resources for mindfulness, counseling, fitness, and physical therapy

The target hourly rate for this position is $18/hr, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

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The Company

HQ: New York, NY

824 Employees

Year Founded: 2017

What We Do

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

Why Work With Us

Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.