Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Waiter/ess, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Historic Moments at Hilton Istanbul
- Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
- Hilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond.
- Istanbul’s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
- Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.
- Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
- Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong
Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.
As Hilton Türkiye we have been awarded with the Great Place to Work Academy – Best Place to Work award many times.
Responsibilities- To prepare the setup of tables and chairs for the next service period
- To ensure that the items like chinaware and cutlery are clean and in good shape
- To ensure that the area he is responsible for is ready for service clean and with right equipment and goods
- To ensure that all the sofas and chairs are clean and drop-free before the service
- To participate in Pre-Service Meetings
- To actively take part in pre-service preparations
- To check if the guest has a special request checking the reservation in prior, make preparations if required
- To communicate effectively and professionally with other departments
- To assist guests with seating taking care of their bags and coats
- To present menu and wine to guests
- To ensure that all the guests are served warm bread and olive oil
- To take order directing the guests with recommendation
- To pass the order to related units through Micros System, open and follow up the addition
- To organize set-up according to the nature of order
- To assist guest in selection of wine appropriate for the food ordered
- To recommend and serve starters before the main course
- To service meal and drinks prepared in the kitchen or bar carrying them carefully
- To guide the low tenure team members working with him in training, and ensure that the orders are brought to guests in the right way
- To provide the service presentation that would maximise guest satisfaction
- To pro-actively service guests needs depending on the order
- To follow up the empty glasses and china, and ensure that tables are cleaned
- To ensure that the drinks are refilled and the ash-trays are changed periodically
- To utilize up-selling during meal-time
- To make Liqueur and Brandi recommendations and sales
- To ensure that the details like Dessert and coffee are added to the cheque
- To check that the guest has not forgotten anything while leaving
- To inform Restaurant Supervisor of Guest recommendations concerning any development area
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Skills Required
- Passion for hospitality and guest service
- Integrity and accountability
- Teamwork and collaboration
- Leadership qualities
- Urgency and discipline in service delivery
Hilton Compensation & Benefits Highlights
-
Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
-
Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
-
Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
Gallery
Hilton Offices
OnSite Workspace
With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
