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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Wage Audit Specialist functions as the state expert for screening fraud and wage audits and responding to state documents for our clients. This position acts as a liaison between our customers and state unemployment agencies, and is responsible for analyzing and responding to unemployment-related documents within pre-determined time limits.
What you’ll do
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Receive and prioritize fraud and wage audits and other unemployment related data.
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Analyze individual case information by reviewing data accessed through the PC and respond to a state agency with all pertinent details within the time frame allowed by the state or departmental procedures.
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Works as a team to ensure accurate and necessary information retrieved from customers is documented clearly and thoroughly into the database.
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Ensures that work is accurate and complete, processed in a timely manner
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Filing, photo copying, sorting and distribution of documents as they are received into their area; sorting, organizing, matching and distributing system-generated notices to the appropriate individual; matching system-generated letters to the appropriate state-issued document and distributing those documents to the appropriate individual; assisting with adding emailed information/documentation into the database; and, formatting proactive separation reports for loading into system
What experience you need
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High school diploma or GED
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Previous office experience with an emphasis on organization of work duties and performing job functions independently
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Experience dealing with dated material and/or strict adherence to guidelines
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Ability to handle a high volume of work and work under deadlines
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Excellent analytical skills, problem solving and decision making abilities
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Availability for 2-3 weeks of mandatory in-person training upon hire
What could set you apart
- Previous experience or familiarity with Unemployment Insurance and the Unemployment Claims process
- Previous office experience with an emphasis on customer service, organization of work duties and performing job functions independently
- Proficiency with Google or Microsoft Office PC applications including Word, Excel, and Outlook
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Computer Skills Required: Proficiency with Microsoft Office PC applications including Word, Excel, and Outlook
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:
USA-St. Louis-Rider Trail
Function:
Function - Fulfillment / Operations
Schedule:
Full time
Top Skills
What We Do
At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward.
Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region.
For more information, visit Equifax.com.
