Jobs at Equifax Inc.

Supports the product lifecycle for credit bureau and data solutions by gathering requirements, creating user stories and functional specifications, defining workflows, supporting prioritization, UAT, release management, and monitoring product performance. Collaborates with engineering, analytics, compliance, legal, operations, sales, and client teams to ensure compliant execution, resolve issues, develop product materials, and identify enhancement and commercial growth opportunities.

The Head of Commercial leads a sales team, driving revenue and market growth, mentoring staff, managing performance, and implementing sales strategies while ensuring efficient use of Salesforce.

Design, develop, test, deploy, operate, and improve high-scale cloud-native applications using modern engineering practices. Build microservices, integrate internal systems, troubleshoot production issues, participate in architecture and technology roadmap discussions, and manage project priorities. Collaborate within a globally distributed Agile team while working with cloud platforms, CI/CD pipelines, infrastructure as code, and potentially big data technologies.

Develop predictive models and analytical solutions by preparing complex datasets, integrating diverse data sources, applying statistical techniques, and creating dashboards and visualizations. Collaborate across business domains on fraud detection, risk assessment, recommendation engines, and other use cases. Present findings through Tableau, Spotfire, and other visualization tools while supporting data-driven client and management decisions.

Develop predictive models and analytical solutions by preparing large, diverse datasets, applying statistical and machine learning techniques, and creating dashboards and visualizations. The role requires SQL, Tableau, and analytical programming skills, with collaboration across business domains to support risk assessment, fraud detection, recommendations, and client-ready data storytelling. This is a 12-month fixed-term role with four in-office collaboration days and remote Fridays.

Design, build, and run large-scale, fault-tolerant systems; automate remediation, monitoring, and alerting; implement infrastructure-as-code; troubleshoot production incidents; collaborate with dev and cloud teams and participate in 24/7 incident response.

Handles daily billing operations, including customer profile updates, customer setup, contract review, invoice creation and distribution, dispute resolution, billing reconciliations, reporting, and accounts receivable monitoring. The role requires English and Portuguese proficiency, Excel experience, and strong accuracy and communication skills.

Administers the LATAM travel and expense program, supporting travel agencies, corporate cards, expense reimbursement, policy compliance, customer inquiries, supplier relationships, invoices, purchase orders, reconciliations, contract records, and monthly reporting. The role coordinates with Finance Controllers and travel suppliers to improve employee experience, enhance program engagement, deploy technologies, and resolve operational issues.

Perform daily billing operations, update customer billing profiles, create and distribute invoices, complete customer setup and contract reviews, and resolve complex billing disputes. The role collaborates with Customer Service, Sales, and other departments while maintaining accuracy, meeting deadlines, and supporting accounting activities.

Leads sales strategy execution and enablement for strategic financial institution customers. Translates corporate and vertical strategies into executable growth plans, coordinates cross-functional stakeholders, drives revenue and profitability initiatives, manages risks and performance reporting, supports budgeting and communications, and leads executive governance forums. Oversees a team of approximately five direct reports while promoting accountability, process improvement, customer onboarding effectiveness, and execution transparency across a complex matrixed organization.

Develop and support AS400 and .NET applications, analyze requirements, design solutions, code, unit test, and promote changes across environments using Turnover. Provide production support, troubleshoot customer-reported issues, communicate with Asia-region customers, identify proactive solutions, and submit weekly management status updates.

Develop fraud scores, statistical models, machine learning algorithms, and analytical products using credit bureau, transactional, and alternative data. Apply regression, AI/ML, segmentation, and champion-challenger techniques to fraud prevention solutions. Extract and blend complex datasets, document model development, support validation and deployment, and collaborate with product, compliance, risk, technology, and global analytics teams.

Supports government-focused financial planning and analysis through financial modeling, budgeting, forecasting, pipeline analytics, variance analysis, and revenue performance tracking. Partners with Sales, Technology, Operations, and Accounting leaders to evaluate initiatives, monitor results, and improve forecast accuracy. Builds Tableau dashboards and Google Suite visualizations while using AI tools and workflow automation to streamline reporting and predictive modeling.

Supports global financial planning through analysis, budgeting, forecasting, reporting, and operational performance review. Prepares expense, service fee, and staffing forecasts; identifies variances and improvement opportunities; consolidates data with cross-functional teams; maintains financial data integrity; and contributes to financial projects and reporting automation.

Manages a Customer Success team and strategic enterprise accounts, serving as a trusted advisor and coordinating post-sales support, adoption, customer health, retention, renewals, and account expansion. Coaches Customer Success Managers, monitors usage and risk indicators, establishes success criteria, resolves complex issues cross-functionally, influences product roadmaps, and identifies growth opportunities.

Owns and improves core business processes while managing internal projects and programs. Responsibilities include developing and updating policies, procedures, and end-to-end process documentation; coordinating with business, legal, compliance, and cross-functional teams; identifying process improvements; ensuring consistency across channels; and delivering projects on schedule. The role requires financial industry knowledge and may involve Salesforce, e-OSCAR, credit disputes, and consumer credit regulatory requirements.

Develop and maintain scalable backend-to-UI applications using Java, Python, JavaScript, cloud technologies, microservices, CI/CD, and infrastructure as code. Perform testing, deployments, documentation, troubleshooting, performance optimization, and issue resolution. Participate in requirements analysis, estimation, architecture and roadmap discussions, agile planning, system integration, and sprint delivery. Collaborate across teams while focusing on security, scalability, operational excellence, and software quality.

Owns and prioritizes technical product backlogs, translates customer and business needs into technical requirements, facilitates Agile planning and ceremonies, manages dependencies and sprint delivery, defines acceptance criteria, supports testing and demos, and applies feedback and adoption metrics to improve future releases. Partners closely with Product Management, Engineering, QA, Architecture, and stakeholders in a cloud-based or SaaS environment.

Configure, operate, and monitor high-volume batch data delivery workflows on Google Cloud using Apache Airflow. Execute data pipelines, validate data quality, troubleshoot configuration and scheduling issues, maintain documentation, and support client fulfillment inquiries. Collaborate with Engineering and Data Operations, follow security and SDLC practices, and contribute to process automation and improvement. The role may provide production incident support and requires familiarity with cloud platforms, data processing, configuration files, APIs, scripting, and monitoring tools.

Configure, operate, and monitor high-volume batch data delivery workflows on Google Cloud. Deploy and manage Apache Airflow pipelines, perform data quality checks, troubleshoot configuration and scheduling issues, support client fulfillment inquiries, and maintain documentation. Collaborate with Engineering and Data Operations, follow security and SDLC procedures, and contribute to process automation and production incident support.