Jobs at Equifax Inc.

Owns Equifax India's core data and decisioning platforms, including API gateways, developer portals, tokenization, entity resolution, and orchestration systems. Defines platform roadmaps, KPIs, security, scalability, governance, and compliance strategies while adapting global capabilities for the Indian market. Partners with engineering, architecture, security, data science, product, business, and global stakeholders to execute releases, manage dependencies, support product launches, and enable local teams.

Build and maintain golden datasets and automated evaluation pipelines to audit multi-agent LLM behavior. Trace trajectories, tune prompts and function-calling, optimize tool integrations (APIs, RPA), monitor production drift and hallucinations, and implement guardrails and RAG pipelines to ensure reliable autonomous workflows.

Develops and executes automated and manual software testing strategies, test plans, scripts, harnesses, and infrastructure. Validates functional, performance, resilience, accessibility, privacy, and quality requirements; identifies and documents defects; collaborates with engineering and product teams; supports continuous integration; and improves testability, defect prevention, and QA processes.

Leads technical teams and agile delivery across agentic AI workstreams, managing dependencies, vendors, budgets, quality gates, enterprise rollouts, adoption, governance, risk reporting, and resource allocation. Requires fluency in LLMs, RAG, tool-calling, multi-agent orchestration, guardrails, human-in-the-loop controls, audit trails, and AI risk-tiering.

Develop and operate scalable conversational AI applications, virtual agents, backend APIs, webhooks, microservices, and data pipelines. Build Jenkins CI/CD automation, integrate AI systems with enterprise databases and CRMs, troubleshoot production issues, and support cloud-native deployments using serverless, containers, and infrastructure as code. Collaborate with architects and SRE leaders on technical direction, participate in Agile ceremonies, and facilitate automated deployment practices.

Design, develop, test, deploy, operate, and improve high-scale cloud-native applications. Build microservices and full-stack solutions using Java, Spring Boot, Kubernetes, and cloud platforms. Participate in architecture, technology roadmaps, Agile ceremonies, system integration, troubleshooting, scalability initiatives, and project delivery. Collaborate with globally distributed engineering teams while managing priorities and resolving product or system issues.

Partners with business leaders to align HR and talent strategies with enterprise goals. Provides coaching on organizational design, workforce planning, performance management, employee relations, compensation, succession, and development. Collaborates with Talent Acquisition and HR Centers of Excellence, analyzes workforce data, resolves employee relations issues, supports talent reviews and retention initiatives, and leads cross-functional HR projects in a matrixed organization.

Leads operational risk and resilience for EWS Operations by building risk frameworks, RCSA processes, KRI dashboards, business continuity programs, crisis simulations, and automated controls. Oversees incident root-cause remediation, technology modernization risk, vendor dependencies, regulatory alignment, and operational resilience across cloud-enabled environments. Partners with engineering, DevOps, technology, product, compliance, audit, and operations teams to improve system availability and reduce systemic exposure.

Designs and governs learning content, instructional architectures, and organizational change initiatives across Workforce Solutions. Conducts needs analyses, develops multimodal learning experiences, manages content lifecycles and vendors, facilitates occasional training, and measures learner engagement, effectiveness, and ROI through dashboards and reporting. Partners with HR, business leaders, and Workday specialists to improve learning technology, knowledge workflows, adoption, and business performance.

Assist with building and operating fault-tolerant systems in a DevSecOps environment. Support automation and auto-remediation tools, collaborate with development and operations teams on highly available cloud systems, monitor outages and impairments, and help resolve infrastructure issues. The role requires a technical degree or equivalent experience, 1–2 years in software engineering or related infrastructure disciplines, and familiarity with cloud management and CI/CD automation.

Build and operate large-scale, fault-tolerant systems in a DevSecOps environment. Develop infrastructure-as-code patterns, automation, monitoring, alerting, and auto-remediation tools. Troubleshoot cloud systems, resolve incidents, and collaborate with development and operations teams to maintain high availability and performance. Participate in 24/7 first-response incident and problem management while using cloud, scripting, orchestration, networking, security, and database technologies.

Executive leader responsible for developing and executing Equifax Government Solutions’ advisory partner strategy. Builds C-suite relationships with system integrators, resellers, cloud partners, and advisory and IV&V firms to drive market penetration, revenue growth, and advocacy across public-sector modernization initiatives. Leads thought leadership, partner governance, sales alignment, and influence measurement while collaborating with product, technology, legal, and compliance teams.

Build, test, and deploy production-grade autonomous AI agents and stateful workflows. Develop API integrations, tool-calling schemas, memory systems, ingestion pipelines, hybrid search, error handling, evaluation frameworks, and observability capabilities. Optimize prompts, latency, relevance, and reliability while integrating enterprise databases, CRMs, and internal systems. The role requires strong Python software engineering, LLM orchestration, testing, CI/CD, and containerization experience.

Provides strategic HR consultation to leaders, aligns workforce and talent strategies with business goals, leads change management and workforce planning, implements HR programs, resolves escalated HR issues, and mentors team members. Responsibilities include compensation planning, organizational design, employee relations, development, performance management, employment law, conflict management, and talent assessment.

Leads a cross-functional software engineering organization, providing technical direction, coaching, roadmap ownership, and stakeholder management. Oversees software delivery, architecture decisions, production support, Agile processes, secure development, reliability, quality, FinOps, and service-level objectives. Partners with product, sales, business, architecture, and engineering teams to deliver technology solutions aligned with business needs. The role also drives documentation, talent development, operational improvements, and technical presentations.

Supervise frontline global operations teams, coordinate daily workflows, monitor queues and SLAs, allocate resources, ensure quality and process adherence, coach employees, resolve escalations, and coordinate cross-shift handoffs. The role also supports customer satisfaction, accurate data processing, operational continuity, and workflow improvements using AI, automation, analytics, and process improvement methodologies.

Develop and operate scalable applications across backend and UI layers using modern software practices, including microservices, serverless computing, CI/CD, and infrastructure as code. Perform testing, deployment, documentation, debugging, performance analysis, issue resolution, and system integration. Contribute to architecture, technology roadmaps, agile planning, code reviews, and sprint deliverables while supporting secure and operationally excellent systems.

Leads the architecture, development, deployment, and operation of production-scale AI agents and cloud-native systems on GCP. Responsibilities include LangChain and LangGraph development, prompt and context engineering, foundational model and RAG integration, MLOps, observability, software architecture, technical strategy, troubleshooting, metrics, documentation, agile delivery, and mentoring cross-functional engineering teams.

Manage a software engineering team, including hiring, coaching, retention, development planning, and succession readiness. Oversee delivery quality, testing strategies, technical debt, reliability, performance, and system maintenance. Use engineering and delivery metrics to improve team efficiency, manage cloud costs, address blockers, and allocate resources. Facilitate collaboration between product teams and customer-focused business areas while optimizing workflows and communication.

Develop functional specifications, refine requirements with stakeholders, prioritize and escalate issues, plan production deployments, validate systems, and support business applications. The role coordinates multiple projects and teams in a matrix environment while contributing to agile planning, quality control, automation improvements, delivery planning, and capacity planning.