About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Role Objective
- Drive project delivery, change implementation and lifecycle management for messaging and M365 platforms.
- Lead the operation, maintenance and continuous improvement of Microsoft 365 workloads and enterprise messaging infrastructure in a large-scale environment
Oversee core platforms including:
- Microsoft Exchange (On-Premise, Hybrid and Online)
- Messaging gateway appliances
- Archival and journaling systems
- Microsoft 365 workplace services
- Mobility messaging solutions (BlackBerry Mobility, Intune, MDM/MAM)
- Be accountable for service stability, availability and performance across workplace and messaging platforms
- Act as the technical lead and escalation point for complex issues, major incidents and service recovery activities
- Continuously improve operational processes and standard operating procedures (SOPs) to enhance efficiency and effectiveness
- Provide technical leadership and guidance to engineering teams and stakeholders
- Support production operations, controlled changes and service recovery, including occasional weekend or shift work
Job Requirements
- Minimum 7 to 10 years of IT experience with strong exposure to Microsoft 365 and enterprise messaging platforms
Strong knowledge and understanding of :
- Microsoft 365 workplace services
- Email routing and SMTP architecture
- End-to-end messaging flow across on-premise, hybrid and cloud environments
- Exchange high availability configurations including Database Availability Groups
- Proficiency in PowerShell scripting for automation and operational support
- Archiving and email policy management
- Microsoft operating systems, virtualisation platforms, Active Directory, LDAP, ADFS
- Monitoring tools, storage platforms and backup solutions
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
Skills Required
- 7 to 10 years of IT experience with strong exposure to Microsoft 365 and enterprise messaging platforms
- Strong knowledge of Microsoft 365 workplace services
- Understanding of email routing and SMTP architecture
- Knowledge of end-to-end messaging flow across on-premise, hybrid and cloud environments
- Experience with Exchange high availability configurations including Database Availability Groups
- Proficiency in PowerShell scripting for automation and operational support
- Experience with archiving and email policy management
- Familiarity with Microsoft operating systems
- Experience with virtualization platforms
- Experience with Active Directory and LDAP
- Experience with ADFS
- Experience with monitoring tools, storage platforms and backup solutions
- Experience managing messaging gateway appliances and archival/journaling systems
- Experience with mobility messaging solutions (BlackBerry Mobility, Intune, MDM/MAM)
- Ability to act as technical lead and escalation point for major incidents and service recovery
- Willingness to support production operations, controlled changes and occasional weekend or shift work
What We Do
We’re here to do Right By You. At UOB, we aspire to build a better future for the people and businesses in the region. Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN. We create solutions tailored to your unique needs through data and relationship-led insights. Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN. We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies. This is how we stay committed to forging a sustainable future for generations to come. Note: For the terms of use of our LinkedIn channel, please visit: https://go.uob.com/socialmedia
