About Pair Team
Pair Team is on a mission to connect underserved communities to high quality care as a tech-enabled medical group focused on high-risk Medicaid and Duals patients. Their novel whole-person care model - social, clinical, behavioral - is quarterbacked by a multidisciplinary care team across their network of shelters, food pantries, and other community partners leveraging Arc, their proprietary care management platform. Pair Team is one of the largest providers of a high-needs case management benefit in California and on track to build the country's largest clinically-integrated network of community-based organizations. They have demonstrated an ability to engage a hard to reach patient population and address gaps in care, including a 56% reduction in ED visits and a 26% reduction in hospital admissions.
- Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
- TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
- Axios: Pair Team collects $9M for Medicaid-based care
About the Opportunity
You will lead the development of our whole-person care platform, scale our operations team from 100s to 1000s, and lay the foundation to build a portfolio of products across the various community partners that serve the most vulnerable populations in the country. This foundation will be critical to scaling nationally, continuously iterating on our care model via data insights, and building community infrastructure to transform our safety-net care delivery system.
This is a fully remote position reporting to the CEO.
What You’ll Do
- Build a world-class product team of product managers, designers, and data scientists
- Develop the product roadmap in partnership with the executive team
- Scale operations from 100 to 1000 care team members & ensure quality while we scale
- Collaborate with Head of Engineering to establish a high-velocity R&D organization
- Oversee the delivery of a portfolio of products as we expand our customer surface area
- Establish our value-based care and data analytics foundation to publish insights
- Act as a player coach and lead by example
What You’ll Need
- Experience
- Experience in healthcare is a big plus but not required!
- 10+ years experience in Product with 5+ years leading product
- Built high velocity product teams (ex: 10 → 50 in 3 years)
- Scaled operations teams via product at a high-growth organization
- Development of a platform that has a portfolio of products on top of it
- Skills and/or Attitude
- Operational Excellence - drives to certainty around inherently uncertain R&D
- Systems Thinking - platform thinking across technology and operations
- Product Intuition - strong at product concepts and envisioning potentials
- Creative - constant idea generator
- Teamwork - bridge building with other stakeholders + idea curation
- First Principled - independent and logical thinker
- Player Coach - operates strategically (10,000 ft) and tactically (1 foot)
- Demonstrate our core company values
Our Values
- Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
- Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
- Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
- Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
- Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
Because We Value You
- Competitive salary: $220,000 - 260,000
- Equity compensation package
- Flexible vacation policy – take the time you need to recharge
- Comprehensive health, vision & dental insurance
- $50 employer contribution to active HSA accounts
- 401k through Guideline
- Life insurance and AD&D
- Work entirely from the comfort of your own home
- Monthly $100 work from home expense stipend
- We provide the equipment needed for the role
- Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
The talent team will only reach out via email from @pairteam.com email addresses. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to [email protected].
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries sent to [email protected]. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below.
Thank you!
What We Do
Pair Team connects underserved communities to high quality care with their tech-enabled care teams. They partner with safety-net primary care providers and act as extension of the clinical staff to provide comprehensive clinical and mental health care while addressing the many social barriers to achieving a high quality of life such as access to housing, food, or transportation. Their community-led, virtual care model is powered by their intelligent, care delivery platform.
