We grow revenue, drive innovation & efficient growth, & make customer-facing reps wildly productive
The Role
Lead the product management for AI & Platform at Outreach, defining strategy, vision, and product experiences to drive market adoption and customer success.
Summary Generated by Built In
About Outreach
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io.
About Us
Outreach is redefining the future of revenue with the industry’s leading AI Revenue Workflow Platform. We are a leader in the Revenue Orchestration category – unifying prospecting, deal execution, forecasting, and renewals into a single, intelligent system of action. Our platform is powered by AI Agents that remove the busywork, surface the right insights at the right time, and enable revenue teams to focus on what matters most: building meaningful relationships and winning more.
At the heart of Outreach is a scalable, enterprise-grade platform — one that integrates deeply with the systems companies already rely on, enforces trust and governance, and delivers reliability at global scale.
As we continue to expand our leadership position, we’re seeking a Head of Product for AI & Platform — a visionary leader who will shape the next chapter of our AI innovation while strengthening the foundation that makes Outreach the trusted platform for revenue organizations.
About the Role
As Head of Product for AI & Platform, you’ll own the end-to-end strategy for how Outreach powers the AI Revenue Workflow Platform. You’ll define the vision, scale the platform, and turn cutting-edge AI into intuitive, high-impact product experiences for enterprise customers.
This role is for a strategic product leader who can set a bold vision and direction, act with urgency, and build market-defining AI capabilities while guiding a world-class team.
Location: We're looking to hire this position in Seattle (hybrid) or remote in the Bay Area. We're open to remote within the US for the right person.
Your Focus
- Drive differentiation through agentic AI — creating intelligent, autonomous agents that transform how revenue teams work
- Scale our enterprise-grade platform for performance, extensibility, integrations, and compliance.
- Ensure products deliver measurable ROI for customers.
- Build and mentor a high-performing product team across AI and platform.
- Partner with GTM leadership (Sales, Marketing, CS) to build messaging, define packaging, enable the field, and accelerate adoption.
Your Daily Adventures Will Include
- Own the vision and roadmap for AI and platform infrastructure.
- Translate business needs and market trends into clear product priorities.
- Deliver AI capabilities that make revenue teams smarter and more productive.
- Represent Outreach externally as a thought leader with customers, analysts, and media.
- Partner with engineering to design scalable APIs, developer tools, and architectures for real-time, secure AI applications.
- Ensure extensibility to support new use cases, integrations, and enterprise customizations.
- Define requirements for internal tools (fine-tuning, analytics, AI feedback loops) to accelerate innovation.
- Drive the full product lifecycle — from discovery and specs through launch and iteration.
- Collaborate closely with Engineering, Design, AI/ML, and Customer Success to bring ideas to market.
- Work with Sales and Marketing to craft messaging, demos, and collateral that showcase our AI differentiation.
- Build and scale a product team focused on AI and platform.
- Mentor PMs and foster a culture of experimentation, customer obsession, and rapid learning.
- Define and track KPIs that tie progress to customer and business outcomes.
Our Vision Of You
- 10+ years of product management experience in B2B SaaS, with at least 3+ years in leadership roles.
- Proven track record of taking AI/ML driven products from vision to market adoption.
- Deep understanding of Generative AI, LLMs, Conversational AI, NLP, data pipelines and their practical applications in SaaS products.
- Experience building or scaling AI products for GTM teams (sales, marketing, revenue operations)
- Experience building and scaling platform products - cloud-native, API-first, extensible architectures.
- Demonstrated success working with enterprise customers and navigating complex requirements.
- Excellent communication and storytelling skills - able to inspire teams, influence executives and cross-functional leaders, engage customers.
- Experience working in high-growth, fast-paced environments; startup leadership experience preferred.
- Comfortable navigating ambiguity, balancing competing priorities, and making high-impact decisions quickly
#LI-SC1
Why You’ll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Top Skills
AI
APIs
Cloud-Native
Ml
Nlp
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The Company
What We Do
Outreach is the number one sales engagement platform. Using advanced machine learning and AI to automate and prioritize customer touchpoints, Outreach dramatically increases sales reps' effectiveness and ability to drive smarter, more insightful engagement with their customers. We're on a mission to make every customer-facing rep wildly productive.
Why Work With Us
We balance explosive growth with unwavering values. We believe in agility, but we don't compromise on high standards or delivering the best quality. Everyone truly wants to do the right thing. At Outreach, you are not only permitted to own your business, but expected to. If you're excited by ownership, you'll fit right in. You will never be bored.
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