VP of Operations
About Us
Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare, cyber, and national security. United by a shared sense of duty and deep belief in the power of innovation, Red Cell is developing powerful tools and solutions to address our Nation’s most pressing problems.
VP of Operations - Healthcare Delivery Startup (Senior Care Telemedicine)
Remote, West Coast, U.S.A. Preferred
Company Overview: Savoy Life is a pioneering healthcare delivery startup focused on simplifying healthcare for seniors and their caregivers. Dedicated to enhancing the quality of life for seniors residing in assisted living facilities and group homes, our mission is to provide accessible, personalized, and high-quality healthcare services delivered in a virtual-first approach. Our technology-enabled care delivery approach combined with an innovative growth model that targets our solutions to serve the unique challenges and needs in the senior living industry positions Savoy Life to address the long term care crisis facing our society.
Position Overview: We are seeking a visionary VP of Operations to lead the operational strategy and execution of our telemedicine-enabled senior care delivery platform. This Operations leader will be instrumental in shaping the company's operational framework, optimizing processes, and driving growth initiatives to scale our business while upholding the highest standards of care and service excellence.
Key Responsibilities:
- Operational Leadership:
- Provide strategic direction and operational oversight to ensure the seamless delivery of telemedicine-enabled healthcare services to seniors in assisted living and group homes.
- Develop and implement operational protocols, workflows, and quality assurance measures to enhance the efficiency and effectiveness of remote care delivery.
- Collaborate with clinical teams, technology partners, and facility staff to optimize care coordination and patient engagement processes.
- Strategic Planning:
- Partner with the Founder to develop and execute the company's strategic roadmap for expanding services in the senior care market.
- Identify opportunities for market expansion, partnerships, and service diversification to meet the evolving needs of seniors and caregivers.
- Conduct market analysis and competitive research to inform strategic decision-making and drive sustainable growth.
- Performance Optimization:
- Establish key performance metrics and analytics frameworks to monitor operational performance, patient outcomes, and caregiver satisfaction.
- Utilize data-driven insights to identify areas for process improvement, cost optimization, and service innovation.
- Lead initiatives to enhance the scalability, reliability, and user experience of our telemedicine platform while maintaining compliance with regulatory requirements.
- Team Leadership and Development:
- Build and mentor a high-performing operations team, fostering a culture of collaboration, accountability, and continuous learning.
- Provide guidance and support to team members to ensure alignment with organizational goals and priorities.
- Promote a positive work environment that values diversity, inclusion, and employee well-being.
- Regulatory Compliance and Risk Management:
- Ensure compliance with relevant healthcare regulations, privacy laws, and industry standards governing telemedicine and senior care services.
- Develop and implement risk management strategies to mitigate operational risks and safeguard patient privacy and confidentiality.
- Stay informed about changes in telemedicine regulations and industry guidelines, and proactively address compliance issues as they arise.
Qualifications:
- Bachelor's degree in healthcare administration, business administration, or a related field; Master's degree preferred.
- Proven leadership experience in operational roles within the healthcare industry, with a focus on value-based care, telemedicine, senior care, or geriatric services.
- Deep understanding of senior care delivery models, geriatric medicine, and telehealth technologies.
- Strong strategic planning and execution skills, with the ability to drive growth and innovation in a rapidly evolving market.
- Excellent communication, interpersonal, and relationship-building skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders.
- Analytical mindset with the ability to leverage data and metrics to drive operational excellence and informed decision-making.
- Demonstrated commitment to quality, patient-centered care, and improving health outcomes for seniors.
- Experience working in a startup or entrepreneurial environment is preferred.
- Experience working in clinical operations is preferred.
Benefits:
- 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family.
- Paid maternity and paternity for 14 weeks at employees' normal pay.
- Unlimited PTO, with management approval with all Federal holidays observed.
- Opportunities for professional development and continued learning.
- Occasional travel to our offices in Washington D.C or alternative locations to collaborate with your team in person.
- Optional 401K and FSA available.
Join us in reimagining senior care delivery and empowering older adults to live healthier, more independent lives. If you are passionate about innovation, operational excellence, and improving the well-being of seniors, we want to hear from you!
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We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.