VP, Hybrid Cloud Quality Leader
This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
We are seeking a bold and savvy Quality Leader to champion excellence by creating, managing and executing the quality strategy of the $5B Hybrid Cloud global business unit. This role will focus on optimizing technical product quality across the organization by identifying best practices, implementing standardized methodologies, and driving continuous improvement initiatives across all product touchpoints, ensuring a seamless and high-quality customer journey while maintaining technical product excellence.
This role requires a fearless advocate who can cut through noise, spotlight critical issues, and lead efforts to continuously enhance our products, processes, and customer satisfaction.
The target location for this position is Houston, TX or the Eastern half of the United States.
Primary Responsibilities
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Drive a culture of accountability and continuous improvement by making data-driven decisions and fostering a quality-first mindset.
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Advocate for quality improvements that positively impact sales performance, customer satisfaction, and business success.
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Define and develop quality standards and metrics across hybrid cloud for each step in the product lifecycle, including product release quality standards.
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Collaborate with product development teams to ensure high standards are integrated into the product development lifecycle and adhered to before a product is released.
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Conduct quality audits and reviews to identify potential issues and implement corrective actions.
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Define and implement relevant quality metrics aligned with business objectives and customer satisfaction.
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Prepare and present weekly comprehensive reports, visualizations, and summaries of key findings to senior leadership and stakeholders.
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Own and oversee all quality-related dashboards, KPIs, and metrics across the organization.
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Develop, refine, and maintain analytics tools to ensure real-time insights into product and process performance.
Experience and Skills
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Extensive experience in a customer experience and quality leadership role, with a focus on data analytics and issue resolution.
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Prior hands on experience with quality assurance/engineering, as well as related automation tools.
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Strong expertise in quality metrics, data visualization tools, and root cause analysis methodologies.
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System knowledge of Cloud infrastructure both On-Prem and Cloud including IaaS and PaaS.
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Good understanding of networking and security as it applies to cloud infrastructure a plus
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Background with SaaS Operational processes and tools.
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Proven track record of driving SRE process, showing tangible improvement over time.
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Comfortable with pushing back, asking tough questions, and driving action in high-pressure environments.
Additional Skills:
Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Agile Methodology, Agile Scrum Development, Analytical Thinking, Bias, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
Engineering
Job Level:
Vice President
States with Pay Range Requirement
The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html.
USD Annual Salary: $192,500.00 - $443,500.00
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. .
Top Skills
What We Do
In 1939, Bill Hewlett and Dave Packard, college friends turned business partners, started the original Silicon Valley startup in the space of a rented Palo Alto garage. Starting with audio oscillators, the friends built the foundation for a company that would grow to become a global leader in enterprise technology.
More than 75 years later, our success is exemplified through our employees’ drive to advance ideas that bring meaningful innovations to life for our customers and partners around the globe. We are guided by our mission to help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives. We simplify Hybrid IT, power the Intelligent Edge and provide the expertise to make it all happen.
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