Our Opportunity
Chewy is looking for a dynamic and diligent Culture and Communication Coordinator (CCC) to join our Fulfillment Center team in Houston, Texas.
This role is at the heart of our efforts to enhance team culture, support leadership, and ensure seamless communication throughout the site. You will partner closely with the General Manager (GM), Human Resources Manager (HRM), and Senior Leadership Team to bring Chewy’s Operations Team Member Promise (OTMP) to life, creating a thriving workplace where Team Members feel valued and inspired.
If you’re a proactive, highly organized individual with a passion for crafting engaging team experiences and encouraging collaboration, we want to hear from you.
What You’ll Do
- Handle sensitive information with discretion and serve as a trusted resource for site leadership.
- Coordinate team events, recognition programs, and initiatives that celebrate team achievements.
- Track and manage the Employee Relations Incentive Budget to ensure strategic use of resources.
- Represent the site in community outreach and events, strengthening local partnerships.
- Partner with internal teams like Corporate Communications, Public Relations, and Branding to share timely and relevant updates with team members.
- Work with Recruiting, Human Resources, Facilities, Safety, and other teams to support site operations and culture initiatives.
- Organize schedules, manage calendars, and coordinate travel for site leaders. Create agendas, compile goals, and follow up on key action items.
- Maintain office supplies, manage meeting rooms, and handle clerical duties, such as typing meeting notes and submitting expense reports.
- Plan site events, including meals, catering, and logistics, ensuring a smooth and engaging experience for participants.
- Respond to day-to-day needs and support site leadership with any additional tasks or initiatives.
What You’ll Need
- Associate or bachelor’s degree preferred.
- 2+ years of administrative or team support experience.
- Passion for creating a positive, inclusive team environment.
- Exceptional organizational and time-management skills.
- Ability to handle confidential information with integrity and professionalism.
- Strong verbal and written communication skills.
- Collaborative mindset with the ability to partner across diverse teams and levels.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
- Flexibility to adapt to changing priorities and manage multiple projects simultaneously.
- Availability to work a Monday-Friday schedule with occasional overtime as needed.
Why Chewy?
At Chewy, we are dedicated to building an environment where team members feel supported and empowered to succeed. As a Culture and Communication Coordinator, you will play a pivotal role in making our Fulfillment Center a place where everyone can thrive.
Ready to make an impact? Apply today and join our pack!
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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