Our Opportunity
Chewy is looking for a dynamic and diligent Culture and Communication Coordinator (CCC) to join our Fulfillment Center team in Houston, Texas.
This role is at the heart of our efforts to enhance team culture, support leadership, and ensure seamless communication throughout the site. You will partner closely with the General Manager (GM), Human Resources Manager (HRM), and Senior Leadership Team to bring Chewy’s Operations Team Member Promise (OTMP) to life, creating a thriving workplace where Team Members feel valued and inspired.
If you’re a proactive, highly organized individual with a passion for crafting engaging team experiences and encouraging collaboration, we want to hear from you.
What You’ll Do
- Handle sensitive information with discretion and serve as a trusted resource for site leadership.
- Coordinate team events, recognition programs, and initiatives that celebrate team achievements.
- Track and manage the Employee Relations Incentive Budget to ensure strategic use of resources.
- Represent the site in community outreach and events, strengthening local partnerships.
- Partner with internal teams like Corporate Communications, Public Relations, and Branding to share timely and relevant updates with team members.
- Work with Recruiting, Human Resources, Facilities, Safety, and other teams to support site operations and culture initiatives.
- Organize schedules, manage calendars, and coordinate travel for site leaders. Create agendas, compile goals, and follow up on key action items.
- Maintain office supplies, manage meeting rooms, and handle clerical duties, such as typing meeting notes and submitting expense reports.
- Plan site events, including meals, catering, and logistics, ensuring a smooth and engaging experience for participants.
- Respond to day-to-day needs and support site leadership with any additional tasks or initiatives.
What You’ll Need
- Associate or bachelor’s degree preferred.
- 2+ years of administrative or team support experience.
- Passion for creating a positive, inclusive team environment.
- Exceptional organizational and time-management skills.
- Ability to handle confidential information with integrity and professionalism.
- Strong verbal and written communication skills.
- Collaborative mindset with the ability to partner across diverse teams and levels.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
- Flexibility to adapt to changing priorities and manage multiple projects simultaneously.
- Availability to work a Monday-Friday schedule with occasional overtime as needed.
Why Chewy?
At Chewy, we are dedicated to building an environment where team members feel supported and empowered to succeed. As a Culture and Communication Coordinator, you will play a pivotal role in making our Fulfillment Center a place where everyone can thrive.
Ready to make an impact? Apply today and join our pack!
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
