This executive will need to bring a strong and positive leadership style, deep fashion retail experience and a proven ability to execute with excellence. The ideal candidate is known as a change agent who can lead through ambiguity and collaborate with curiosity due to their professional maturity and industry credibility.What You'll Do
- As the Head of Stores and Operations, you lead and collaborate with the Field Senior Leadership Store Operations and Field Visual teams to identify and address opportunities to enhance and evolve our stores business. Collaborate with cross functional business partners within the Brand and Gap Inc and advocate on behalf of the stores organization to ensure the proper capabilities and resources are deployed to deliver commercial success.
- Develop a multi-year strategy for the field organization that supports our brand strategy and priorities.
- Drive a performance culture that motivates and inspires teams to deliver beyond expected results.
- Lead and inspire your team to be customer-obsessed, innovative, fast-moving, and team-oriented.
- Champion customer experience innovation and ensure Banana Republic is a leader in the retail marketplace; analyze emerging customer and competitive trends and test new initiatives.
- Create the vision and lead key strategic projects and initiatives that enable the Field strategy.
- Measure and assess effectiveness of key projects and initiatives and make necessary adjustments while keeping key business partners informed.
- Collaborate with key field, store operations, and headquarters business partners to identify opportunities to enhance and evolve our current store operating model.
- Work with business partners to identify and develop plans to address capacity or skill gaps in the stores organization that are critical to delivering on the strategy and creating a performance culture.
- Develop a plan and roadmap for both short- and long-term process and performance improvement.
- Build a strong and diverse talent pipeline through people development, succession planning and networking.
- Grow people’s capabilities to build a talent pipeline for the organization and brand.
- Demonstrate ability to: drive results; execute based upon brand and business strategy, and influence and motivate others.
- Demonstrate ability to consistently embrace challenges, take risks, learn fast and welcome change.
- Demonstrate ability to actively learn and act decisively to employ learnings into strategies, tactics and behaviors.
- Strong business acumen with a minimum of 10+ years of complex business leadership.
- Flexibility to work days, nights, weekends and holidays to meet the needs of the business.
- Ability to travel overnight as required.
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What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
