VP, Corporate Strategy

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

·       Own the enterprise growth thesis. Define and continuously refresh the company-level answer to where growth comes from over the long range: which markets, which customer segments, which capabilities compound, and what has to be true for each. Own the underlying market work, including TAM and market structure, share and share-shift analysis, and the economics of each growth vector.

·       Partner closely on the inorganic agenda. Work with Corporate Development and Ventures to shape the acquisition and partnership theses behind priority adjacencies, contributing the market view and build/buy/partner logic that informs where we look and why.

·       Lead a small number of enterprise strategic initiatives end to end. Drive these initiatives to a decision, working directly with product, GTM, and finance leadership.

·       Drive the executive and Board strategy narrative. Author the strategic content for Board meetings and executive offsites.

·       15+ years of experience spanning top-tier strategy consulting, investment banking, or private equity and in-house corporate strategy at scale

·       Demonstrated ownership of enterprise-level strategy at a company of meaningful complexity, ideally $5B+ in revenue or a comparable multi-product portfolio

·       Deep fluency in enterprise software and subscription economics: ARR mechanics, net expansion, cohort behavior, platform versus point-solution dynamics, and how AI is reshaping all of them

·       A track record of building the case for a decision that was actually made, not just recommended

·       Experience contributing to acquisition theses alongside a corporate development function

·       Direct exposure to Board and CEO-level audiences, with writing and verbal communication to match

·       The ability to lead through influence across senior functional leaders who do not report to you

·       A demonstrated bias toward taking a position. We are hiring someone who will disagree with us productively.

Preferred

·       Prior experience leading a corporate strategy function through a similar shift from functional to enterprise scope

·       Exposure to venture investing or corporate venture capital

·       Advanced degree in business, economics, or a quantitative field

For positions in this location, we offer a base pay of $263,900 - $448,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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