VP, Analytics & Customer Data Science

Posted 8 Days Ago
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Folsom, CA
In-Office
320K-350K Annually
Expert/Leader
eCommerce • Fashion
The Role
Lead analytics and customer data science strategy to drive insights across customer, merchandising, inventory, and design. Build and mentor high-performing teams, deploy advanced analytics and ML, translate data into executive-level recommendations, and partner cross-functionally to influence strategy and business outcomes.
Summary Generated by Built In
About the RoleGap Inc. is seeking a dynamic and strategic Vice President of Analytics and Insights to lead data-driven decision-making across critical business functions, including Customer Experience, Merchandising, Inventory, and Design. This leader will play a pivotal role in shaping the company’s future by leveraging data, advanced analytics, and actionable insights to influence strategy and drive business growth.
Salary Range: $320,000- $350,000 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.What You'll Do
  • Strategic Leadership: Lead and set the strategic direction for analytics and insights across key business areas—customer, merchandising, inventory, and design. Partner closely with cross-functional teams to drive business outcomes through data-driven decision-making.
  • Data Storytelling: Develop compelling data narratives that translate complex data into clear, actionable recommendations for senior leadership, providing insights that support business growth and innovation.
  • Insights-Driven Strategy: Use data and analytics to provide thought leadership and strategic direction. Guide the organization’s approach to leveraging customer, market, and operational data to drive business impact and competitive advantage.
  • Actionable Recommendations: Lead teams in generating business-critical insights, identifying trends, and making data-backed recommendations to improve customer experience, optimize merchandising strategies, streamline inventory management, and enhance product design.
  • Cross-functional Collaboration: Collaborate with senior leadership, business units, and product teams to ensure alignment of insights and analytics with overall company strategy. Build strong partnerships across product, engineering, marketing, and finance teams to influence decision-making.
  • Innovation and Best Practices: Stay at the forefront of industry trends and emerging analytics methodologies to continuously evolve the company's analytics capabilities. Introduce best practices in data analytics, AI, machine learning, and data science to solve business challenges.
  • Team Leadership: Lead, mentor, and grow a high-performing team of analysts, data scientists, and insight professionals. Foster a culture of curiosity, data literacy, and continuous learning across the organization.
Who You Are
  • Proven experience in a senior leadership role driving business strategy through data and insights, ideally within retail, consumer goods, or e-commerce.
  • Strong experience in data storytelling, with the ability to present complex insights in a clear and impactful manner to executive teams.
  • Experience building strong analytics organization with strong advanced analytics skills that includes statistical analysis, machine learning and predictive analytics.
  • Expertise in customer analytics, merchandising, inventory, or product design insights.
  • Strong strategic thinker with the ability to turn data into actionable business outcomes.
  • Deep understanding of advanced analytics, predictive modeling, and business intelligence tools (e.g., SQL, Python, R, Tableau, PowerBI).
  • Excellent leadership, communication, and collaboration skills with a track record of leading large, cross-functional teams.
  • Bachelor’s or Master’s degree in Data Science, Business Analytics, Economics, or a related field.
  • MBA or advanced degree in a related field highly preferred.
  • Experience in driving organizational transformation through data and insights.
  • Strong familiarity with retail analytics and trends impacting consumer behavior.

Top Skills

Business Intelligence
Machine Learning
Power BI
Predictive Modeling
Python
R
SQL
Tableau
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The Company
Bristol
11,000 Employees
Year Founded: 1969

What We Do

In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.

Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.

Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.

Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.

We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.

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