The Role
Designs, deploys, and maintains virtual desktop infrastructure for FBI environments, primarily using Omnissa Horizon and Citrix. Responsibilities include engineering Windows and Linux baseline images, supporting virtualization platforms, automating provisioning and patching with PowerShell, optimizing performance, maintaining security and compliance, managing backup and recovery, troubleshooting as final-tier support, documenting systems, and training government staff.
Summary Generated by Built In
About Agile Defense
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.
Requisition #: 1975
Job Title: Virtual Desktop Engineer II
Location: Pocatello, ID, Hybrid with four days onsite and one day remote or option to work four 10 hour days on site.
Clearance Level: Top Secret with SCI eligibility and ability to obtain and maintain a CI Polygraph
Job Description
- VDI Design & Implementation
- Design and deploy VDI solutions, including planning, requirements analysis, implementation, training, and ongoing support.
- Engineer and maintain Microsoft OS baseline images for FBI endpoints, ensuring compliance with DISA STIG and FBI security standards.
- Support mixed Windows and Linux environments.
- System Engineering & Support
- Support server virtualization technologies (e.g., VMware, Nutanix).
- Maintain and update system documentation, including inventory, patch levels, and configuration details.
- Provide final-tier support and timely problem resolution.
- Automate, Optimize, and create IaC using PowerShell and other tools
- Develop and maintain automation scripts to streamline provisioning, patching, and maintenance.
- Implement orchestration tools to enhance deployment speed, standardization, and user experience.
- Monitor and optimize system and application performance, identifying and resolving bottlenecks.
- Analyze and improve Security & Compliance
- Ensure systems meet performance, security, availability, and user experience requirements.
- Maintain backup, recovery, and redundancy strategies.
- Assist with system accreditation and continuous monitoring.
- Collaboration & Documentation
- Liaise with vendors and internal IT teams for cross-team issue resolution.
- Provide real-time system performance dashboards and reporting.
- Author Tier 1 and Tier 2 support documentation and FAQs.
- Conduct knowledge transfer and training for government staff using industry best practices.
The Virtual Desktop Engineer II will be responsible for the engineering, deployment, and maintenance of Virtual Desktop Infrastructure (VDI) systems within the FBI. This includes supporting predominantly Omnissa Horizon (formerly VMware Horizon) and some Citrix Virtual Apps and Desktops environments.
JOB DUTIES AND RESPONSIBILITIES
Education and Background
- Bachelor's degree preferred
Required Skills
- Current Top-Secret Clearance with the capability of obtaining and maintaining CI-Poly to meet contract requirements.
- Minimum of 6 years experience with designing and implementing desktop virtualization, application virtualization, and virtual server platforms.
- Experience in largescale mission-critical IT environments
Clearance
Required Skills and Qualifications
Preferred Skills
- Bachelor's degree preferred
- Virtualization Platforms: Omnissa Horizon, Citrix Virtual Apps and Desktops, VMware vSphere, Nutanix
- Scripting & Automation: Scripting (PowerShell, Python, etc) for provisioning, IaC orchestration, and system efficiency
- Certifications - VMware Certified Professional – Desktop and Mobility (VCP-DTM), Omnissa Certified Administrator (OCA-H), Omnissa Certified Engineer (OCE-H), Citrix Certified Associate – Virtualization (CCA-V), Nutanix Platform Professional (NPP)
- Directory Services: Active Directory, GPO Management
- Storage Infrastructure: vSAN, Fibre Channel, NFS
- Management Tools: MECM, MSCSP, Microsoft Office Suite
- Other: Load Balancers, Microsoft SQL, Application Virtualization
Working Conditions
Environmental Conditions – Office & Datacenter
Strength Demands – Occasionally lift 50+lbs in teams
Physical Requirements – Sit, Stand
In addition, Agile Defense invests in its employees beyond just compensation. Agile’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Learning and Development opportunities as well as other optional benefit elections.
Our Core Values
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.
What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
- Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
- Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
- Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
- Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
- Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
- Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Skills Required
- Current Top Secret clearance with the capability to obtain and maintain a CI Polygraph
- Minimum of 6 years of experience designing and implementing desktop virtualization, application virtualization, and virtual server platforms
- Experience in large-scale, mission-critical IT environments
- Bachelor's degree
- Experience with Omnissa Horizon
- Experience with Citrix Virtual Apps and Desktops
- Experience with VMware vSphere and Nutanix
- PowerShell or Python scripting for provisioning, infrastructure as code orchestration, and system efficiency
- VMware, Omnissa, Citrix, or Nutanix certifications
- Active Directory and Group Policy management experience
- Experience with vSAN, Fibre Channel, and NFS storage infrastructure
- Experience with MECM, Microsoft SQL, load balancers, and Microsoft Office Suite
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Agile Defense is a technology services company that provides advanced digital transformation, data analytics, and cybersecurity solutions to support critical national security and civilian government missions. With a global presence, the company focuses on delivering outcome-driven, AI-powered capabilities to solve complex mission challenges for federal and defense customers.
.png)
