Jobs at Agile Defense, LLC

Perform digital forensics, malware analysis, and incident response for SOC operations. Collect and restore digital evidence, document investigations for legal proceedings, triage incidents, recommend countermeasures, and maintain forensic policies and processes.

Lead strategic direction, vision, and prioritization for CCMD-facing software, data, and analytics products. Drive ART-level prioritization, stakeholder engagement, PI Planning participation, and alignment of Epics and Use Cases to mission outcomes while coordinating cross-functional teams and Product Owners.

Provide help desk support for classified and unclassified IT systems via phone, email, web, and in-person. Triage, document, escalate, and resolve incidents and service requests, verify resolution, produce post-incident reports, generate service desk metrics, and recommend process improvements.

The Public Relations Associate will plan and execute communications strategies, manage media relations, develop content, and support business development. Requires experience in national security and defense communications.

Lead Tier III support by overseeing ticket workflows, performing minor troubleshooting, assigning and reviewing tickets, tracking resolution metrics, and maintaining SOPs and Knowledge Base articles. Organize documentation, run trackers, and participate in process-improvement efforts to improve internal operations and customer experience.

Operate, configure, and maintain network equipment and infrastructure; monitor capacity and performance; implement backup, recovery, patching, and security measures; diagnose connectivity issues; document configurations and validate network security and contingency plans for defense missions.

Guide application teams through adoption and integration of the OpenFGA authorization service, including requirements assessment, data model design, data migration coordination, documentation, training, progress tracking, and escalation of technical issues to engineering.

Design, build, and maintain automated test suites and pipelines for a DevSecOps environment. Create and execute tests for backend, database-driven systems; validate document processing, classification, and migration workflows; troubleshoot automation pipelines; collaborate with engineers on AI integrations; and document scripts and configurations to ensure successful user acceptance and production deployments.

Develop and maintain backend microservices, APIs, and an OpenFGA wrapper service for enterprise AI operations. Build cloud-native, event-driven systems on AWS, write unit/integration tests, debug defects, support CI/CD improvements, participate in code reviews, and assist onboarding and documentation.

Develop, deploy, and maintain cloud-native, containerized Java applications using microservices and RESTful APIs. Collaborate with DevOps/architecture teams to automate CI/CD, optimize performance, apply security best practices, troubleshoot issues, and participate in code reviews to deliver scalable solutions across cloud platforms.

Provide frontline technical assistance and training to users via phone and in person; troubleshoot hardware, software, and OS issues; install and configure PCs, applications, and peripherals; manage accounts in Active Directory; administer print servers and VDI; perform remote desktop diagnostics and access; follow change management and escalation processes; mentor junior technicians and document ticket updates in ITSM systems.

Lead design and implementation of an OpenFGA-based authorization service with a Java REST API wrapper. Architect microservices, define standards, implement IaC/Configuration-as-Code, ensure security best practices, coordinate cross-team integration, mentor engineers, document APIs/code, and participate in Agile ceremonies.

Operate and maintain on-prem lab and demo platforms including virtualization, containers, and Kubernetes. Build and improve CI/CD pipelines, artifact workflows, and IaC. Troubleshoot across Linux, VMs, networking, DNS/TLS, and application runtimes. Automate environment setup and validation with scripting, maintain documentation and runbooks, and support developer enablement and secure configuration for demos, prototypes, and training environments.

Provide Tier I-III support and administration for enterprise Unified Communications: maintain converged IP voice/video services (VoIP/SIP/SCCP/H.323), operate and troubleshoot Cisco collaboration stack, implement QoS and DISA STIG compliance, perform upgrades/patches, manage directories, run architecture reviews, and coordinate with DoD partners.

Provide JWICS VTC and VOIP technical support across AMC: schedule, install, test, and train users on VTC endpoints; manage JWICS accounts (passwords, unlocks, printers, drives); travel AMC-wide for installations; produce weekly/monthly status reports and coordinate change requests with government IT.

Design, build, and operationalize scalable data pipelines and ML services in secure, containerized DoD environments. Perform EDA, feature engineering, model training and deployment, collaborate with cross-functional teams, and ensure reproducibility, security, and performance using tools like Databricks, Palantir Foundry, Docker, and MLOps frameworks.

Manage, design, and maintain secure, high-availability network and system infrastructure for a federal law enforcement program. Configure Cisco devices, apply DISA STIGs, monitor and remediate network issues, produce diagrams and documentation, provide real-time dashboards, respond to cybersecurity incidents, and support physical, virtual, and hyperconverged environments.

Provide on-site operation, maintenance, integration, and cybersecurity support for the Army enterprise network (SIPRNET/NIPRNET). Monitor, secure, and troubleshoot PIT, control systems, and critical infrastructure to ensure availability and readiness across strategic and tactical environments. Collaborate with cross-functional teams to implement security measures and support joint, combined-arms operations.

Provide IT quality control and QA support for enterprise networks using ITSM processes (Incident, Event, Service Request, Knowledge Management). Collect/analyze ITSM data, compare to Surveillance Plan metrics, identify root causes, recommend corrective actions, and support scheduled QA reviews using PDCA.

Apply MBSE and interdisciplinary systems engineering to define, analyze, design, verify, and integrate complex systems. Lead requirements management, trade studies, risk assessments, verification/validation, and system-level analyses for affordability, reliability, safety, maintainability, cybersecurity, and mission assurance. Develop software system requirements and support OFP/SIL testing and software configuration management.