Virtual Assistant - Client Onboarding & Demo Specialist

Posted Yesterday
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4 Locations
Remote
6-12 Hourly
Entry level
HR Tech • Professional Services • Consulting • Automation
The Role
Run product demos for pre-qualified leads, guide clients through the SaaS platform, handle no-shows and follow-ups, support post-sale onboarding, assist users with basic questions and platform navigation, encourage adoption, maintain clear client communication, and optionally record tutorial videos.
Summary Generated by Built In

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in client onboarding and product demos to join our client's team and take their operations to the next level.

In this role, you will be responsible for performing various tasks, including:

  • Conduct product demos for pre-qualified leads;
  • Walk clients through the platform and answer basic questions;
  • Follow structured demo processes and messaging;
  • Follow up with no-shows via call or text to reschedule demos;
  • Support onboarding for new clients after closing;
  • Ensure a smooth transition from demo to active platform user;
  • Assist users with basic questions and platform navigation;
  • Jump on calls when needed to support current users;
  • Engage existing clients to encourage platform usage and adoption;
  • Help ensure users stay active and supported throughout their experience;
  • Maintain clear communication and follow-up with clients;
  • (Optional) Record instructional or tutorial videos for the platform;

Requirements
  • Strong English communication skills;
  • Understanding of the landscaping or construction industry is a plus;
  • Experience with outbound communication or follow-ups;
  • Basic understanding of accounting or business metrics (P&L, etc.);
  • Background in business development, onboarding, or customer support;
  • Comfortable leading calls and presenting software;
  • Confident and professional communicator;
  • Fast learner with ability to quickly understand new tools and systems;
  • Comfortable working with SaaS platforms;
  • Strong focus and ability to stay organized and on task;
  • Comfortable being on camera for tutorial recordings;

Benefits
  • Work from home;
  • Payment in dollars per working hour (40-hour week);
  • Starting salary between 6$ - 12$ per hour depending on your experience, with room for raises based on performance;
  • A workplace that values its people;
  • Professional development opportunities to grow your career;
  • Be part of a supportive team that values your input and achievements;
  • Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;

Remember to upload your data in English, please. Including your resume.

Skills Required

  • Strong English communication skills
  • Understanding of the landscaping or construction industry
  • Experience with outbound communication or follow-ups
  • Basic understanding of accounting or business metrics (P&L, etc.)
  • Background in business development, onboarding, or customer support
  • Comfortable leading calls and presenting software
  • Confident and professional communicator
  • Fast learner with ability to quickly understand new tools and systems
  • Comfortable working with SaaS platforms
  • Strong focus and ability to stay organized and on task
  • Comfortable being on camera for tutorial recordings
  • Ability to record instructional or tutorial videos (optional)
  • Upload application materials in English, including resume
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The Company
10 Employees

What We Do

We Clone You is an award-winning consultancy that specializes in virtual assistant recruiting, training, and business operations. The company helps business owners scale by building customized virtual workforces, streamlining workflows, and implementing automation and systems. By providing end-to-end support, they enable entrepreneurs to reclaim their time, reduce overhead costs, and achieve sustainable growth across various industries, including marketing, real estate, and e-commerce.

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