Conduct outbound calls to reactivate inactive clients;
Identify churn reasons and apply retention strategies;
Present personalized offers, bonuses, and incentives;
Execute outbound promotional campaigns aligned with marketing initiatives;
Inform clients about promotions, special offers, and brand campaigns;
Contact newly registered clients and support smooth onboarding;
Educate clients on platform features, payment methods, and benefits;
Handle callback requests and resolve client issues;
De-escalate complaints and ensure client satisfaction;
Support VIP operations during peak and high-load periods.
6+ months experience in Customer Relationship Management or Sales roles;
Experience in the iGaming and Sports Betting market;
- English proficiency at a B2 level or higher;
Understand iGaming industry KPIs, metrics, and terminology.
Demonstrate strong negotiation skills;
Communicate clearly and effectively with diverse clients;
Maintain a customer-centric mindset;
Work confidently in a performance-driven environment.
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Skills Required
- 6+ months experience in Customer Relationship Management or Sales roles
- Experience in the iGaming and Sports Betting market
- English proficiency at a B2 level or higher
- Understanding of iGaming industry KPIs, metrics, and terminology
- Strong negotiation skills
- Clear and effective communication with diverse clients
- Customer-centric mindset
- Ability to work confidently in a performance-driven environment
What We Do
Growe Talents is a recruitment agency specializing in the iGaming industry, dedicated to connecting talented professionals with career opportunities that fuel ambition and growth.
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