Company Description
Do you have a passion for shaping and influencing company culture? If so, we want you to join our team!
Job Description
We are seeking a dedicated Village Manager to oversee all aspects of Village Services within our client contract. This role ensures the highest quality of work across all village services, meets budget constraints, and fulfills all contractual obligations and Key Performance Indicators. The Village Manager will manage Heads of Department for services such as Accommodation and Food & Beverage, ensuring seamless operations and client satisfaction.
Key Responsibilities:
- Review performance with clients and management
- Communicate operational goals, OHS, and business developments
- Implement procedures to improve customer satisfaction
- Collect and review user satisfaction data
- Lead incident investigations and audits
- Report to Head Office with site summaries and operational reports
- Provide technical troubleshooting and support
- Ensure equipment meets specifications
- Manage staffing and workplace inspections
- Deliver on-site training and promote diversity
- Manage employee engagement surveys
- Implement cost minimization measures
- Oversee cash transactions and perform financial analysis
- Conduct OHS Toolbox Talks and monitor material consumption
- Develop new environmental, safety, and training programs
- Foster strong staff relationships and ensure compliance with HSEQ plans
- Assist with injury management and ensure service agreement compliance
- Maintain high standards in kitchen and cleaning processes
- Ensure staff training and address issues promptly
- Conduct business reviews and plan future events
Qualifications
Experience:
- Experience in managing and mentoring teams
- Background in FIFO service operations
- Senior Secondary Certificate of Education
- Business degree preferred (MBA)
Additional Information
Why choose Sodexo?
Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.
We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.
At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!
How to apply?
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.
One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.
Submit your application today and become part of the Sodexo family!
What We Do
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in sustainable food and valued experiences at every moment in life: learn, work, heal and play. The Group stands out for its independence, its founding family shareholding and its responsible business model. Its portfolio of activities includes Sodexo Food and Facilities Management Services and Pluxee Employee Benefit Solutions, activity for which the Group announced a spin-off with a listing expected on February 1, 2024. This diversified offer meets all the challenges of everyday life with a dual goal: to improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental progress in the communities where we operate. For Sodexo, growth and social commitment go hand in hand. Our purpose is to create a better everyday for everyone to build a better life for all. Sodexo is included in the CAC Next 20, CAC 40 ESG, CAC SBT 1.5, FTSE 4 Good and DJSI indices. Sodexo key figures — 22.6 billion euros Fiscal 2023 consolidated revenues — 430,000 employees as at August 31, 2023 — #1 France-based private employer worldwide — 45 countries — 80 million consumers served daily — 14.3 billion euros in market capitalization (as at October 25, 2023)
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