Field Specialist I, Service Delivery
POSITION PROFILE
Clients in-house creative studio, where storytelling, technology, and craft come together to shape how the brand brings the Power of Dreams to life. We partner across teams to transform ideas into compelling visual experiences, from cinematic video and live productions to photography and integrated creative content seen by audiences everywhere. Built for what’s next, we continuously evolve how stories are told by embracing new tools, formats, and approaches. At our core, we’re a team of passionate creatives and technicians who push each other to do exceptional work and crafts visually driven stories that resonate, inspire, and make an impact.
At our core, we’re a team of passionate creatives and technicians who push each other to do exceptional work and crafts visually driven stories that resonate, inspire, and make an impact.
Position Overview
As a Videographer / Video Editor you will play a key role in supporting Client video director and production team across all phases of content creation. This is a highly collaborative, hands-on role responsible for producing, filming, and editing video content for a variety of internal clients.
This role includes approximately 10% travel to support on-location productions.
This role is structured with a strong balance of responsibilities:
- 60% video editing
- 30% filming / camera operation
- 10% producing / project support
You will contribute to storytelling efforts from concept through delivery, ensuring high production value, strong visual composition, and polished final content. The ideal candidate is both technically skilled and creatively driven, with a deep understanding of modern filmmaking techniques and corporate storytelling.
Primary Responsibilities
Video Production & Filming (30%)
- Operate cinema cameras and related production equipment for studio and on-location shoots
- Capture high-quality video for interviews, executive messaging, product, and lifestyle content
- Set up and operate camera support systems, including gimbals and stabilization rigs
- Collaborate with director and team to execute creative vision and shot composition
- Apply foundational grip & electric (G&E) knowledge to support production setups
- Assist with lighting setups for people, products, and environments
- Record and manage footage with strong attention to visual detail and continuity
Post-Production & Editing (60%)
- Edit short-form and long-form video content, including internal communications, brand pieces, and storytelling content
- Create high-impact sizzle reels, highlight videos, and event recap content
- Execute professional-level editing using DaVinci Resolve and Adobe Premiere Pro
- Perform color correction and color grading to achieve high-end visual quality
- Integrate music, sound design, and graphics to enhance storytelling
- Ensure all deliverables meet Client quality standards and brand guidelines
- Manage file organization, version control, and media workflows
Producing & Project Support (10%)
- Support pre-production planning, including shot lists, schedules, and creative alignment
- Assist in coordinating shoots, talent, and logistics
- Help guide projects from concept through delivery in collaboration with the director
- Contribute to storytelling development and narrative structure
- Interface with internal clients to understand project needs and objectives
- Maintain attention to detail across all phases of production
Qualifications
Required Skills & Experience
- Strong understanding of modern videography and filmmaking techniques
- Expert-level video editing experience using DaVinci Resolve and Adobe Premiere Pro
- Advanced color correction and color grading (colorist) skills
- Hands-on experience operating cinema cameras and professional video equipment
- Strong storytelling ability, including experience directing talent and shaping narratives
- Experience producing corporate and executive messaging videos
- Excellent visual eye for composition, lighting, and detail
- Experience editing both short-form and long-form content
- Ability to create dynamic highlight and sizzle videos from event footage
- Proficiency with camera stabilization tools (gimbals) and accessories
- Working knowledge of basic grip & electric (G&E)
- Understanding of lighting techniques for both people and product videography
- Strong collaboration and communication skills in a team environment
Preferred Qualifications
- Experience with automotive or motorcycle videography
- Background in product and lifestyle videography
- Drone videography experience or willingness to learn
- Photography experience (composition, lighting, editing)
- College degree or technical certification in film, video production, or related field
Physical Requirements
- Ability to lift and carry production equipment (up to 50 lbs)
- Comfortable standing for extended periods during shoots
- Ability to work in studio and on-location environments
- Flexibility to support occasional early mornings, evenings, or weekend productions
Additional Information
We value creativity, collaboration, and a strong work ethic. This role is ideal for someone who is passionate about visual storytelling and thrives in a fast-paced, creative production environment.
Client offer the opportunity to work on diverse, meaningful projects while growing alongside a highly talented and supportive team.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Skills Required
- Expert-level video editing experience using DaVinci Resolve and Adobe Premiere Pro
- Advanced color correction and color grading (colorist) skills
- Hands-on experience operating cinema cameras and professional video equipment
- Strong understanding of modern videography and filmmaking techniques
- Experience producing corporate and executive messaging videos
- Experience editing both short-form and long-form content
- Ability to create dynamic highlight, sizzle, and event recap videos
- Proficiency with camera stabilization tools (gimbals) and accessories
- Working knowledge of basic grip & electric (G&E)
- Understanding of lighting techniques for people and product videography
- Strong storytelling ability, including directing talent and shaping narratives
- Ability to manage file organization, version control, and media workflows
- Strong collaboration and communication skills in a team environment
- Ability to lift and carry production equipment (up to 50 lbs)
- Comfortable standing for extended periods during shoots
- Flexibility to support occasional early mornings, evenings, or weekend productions
- Experience with automotive or motorcycle videography
- Background in product and lifestyle videography
- Drone videography experience or willingness to learn
- Photography experience (composition, lighting, editing)
- College degree or technical certification in film, video production, or related field
Ricoh Global Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh Global Services and has not been reviewed or approved by Ricoh Global Services.
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Healthcare Strength — Benefits are positioned as comprehensive, with medical, dental, and vision coverage plus life and disability protection as core components. Multiple plan choices are described, suggesting employees can tailor coverage to their needs.
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Retirement Support — Retirement benefits are a recurring strength, highlighted by a 401(k) program with company matching (described as 50% on the first 6% of base salary). Additional references to regular bonuses and contributions to retirement further reinforce the perceived value of the retirement offering.
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Leave & Time Off Breadth — Time-off benefits are described as a meaningful part of the total rewards package, including vacation, sick days, holidays, and PTO structures. Extra options such as purchasing additional vacation are also described, increasing perceived flexibility in time off.
Ricoh Global Services Insights
What We Do
Digital transformation is crucial for a business but complex to deliver. It’s so complicated that no single company can be expected to provide everything required to achieve success; but one company can ensure everything gets delivered. That’s why Ricoh works with best in class delivery partners to support us through the process of transforming your business into a digital business. As well as our partners, we offer access to our seventeen thousand engineers. They’re on the ground, around the world, ready and able to manage the complexity of transformation. Digital transformation moves so quickly, that you could redefine it on a daily basis. Ricoh provides the people, processes and technology to help your business evolve and embrace new ways of working.
