Field Specialist I, Service Delivery
POSITION PROFILE
Clients in-house creative studio, where storytelling, technology, and craft come together to shape how the brand brings the Power of Dreams to life. We partner across teams to transform ideas into compelling visual experiences, from cinematic video and live productions to photography and integrated creative content seen by audiences everywhere. Built for what’s next, we continuously evolve how stories are told by embracing new tools, formats, and approaches. At our core, we’re a team of passionate creatives and technicians who push each other to do exceptional work and crafts visually driven stories that resonate, inspire, and make an impact.
At our core, we’re a team of passionate creatives and technicians who push each other to do exceptional work and crafts visually driven stories that resonate, inspire, and make an impact.
Position Overview
As a Videographer / Video Editor you will play a key role in supporting Client video director and production team across all phases of content creation. This is a highly collaborative, hands-on role responsible for producing, filming, and editing video content for a variety of internal clients.
This role includes approximately 10% travel to support on-location productions.
This role is structured with a strong balance of responsibilities:
- 60% video editing
- 30% filming / camera operation
- 10% producing / project support
You will contribute to storytelling efforts from concept through delivery, ensuring high production value, strong visual composition, and polished final content. The ideal candidate is both technically skilled and creatively driven, with a deep understanding of modern filmmaking techniques and corporate storytelling.
Primary Responsibilities
Video Production & Filming (30%)
- Operate cinema cameras and related production equipment for studio and on-location shoots
- Capture high-quality video for interviews, executive messaging, product, and lifestyle content
- Set up and operate camera support systems, including gimbals and stabilization rigs
- Collaborate with director and team to execute creative vision and shot composition
- Apply foundational grip & electric (G&E) knowledge to support production setups
- Assist with lighting setups for people, products, and environments
- Record and manage footage with strong attention to visual detail and continuity
Post-Production & Editing (60%)
- Edit short-form and long-form video content, including internal communications, brand pieces, and storytelling content
- Create high-impact sizzle reels, highlight videos, and event recap content
- Execute professional-level editing using DaVinci Resolve and Adobe Premiere Pro
- Perform color correction and color grading to achieve high-end visual quality
- Integrate music, sound design, and graphics to enhance storytelling
- Ensure all deliverables meet Client quality standards and brand guidelines
- Manage file organization, version control, and media workflows
Producing & Project Support (10%)
- Support pre-production planning, including shot lists, schedules, and creative alignment
- Assist in coordinating shoots, talent, and logistics
- Help guide projects from concept through delivery in collaboration with the director
- Contribute to storytelling development and narrative structure
- Interface with internal clients to understand project needs and objectives
- Maintain attention to detail across all phases of production
Qualifications
Required Skills & Experience
- Strong understanding of modern videography and filmmaking techniques
- Expert-level video editing experience using DaVinci Resolve and Adobe Premiere Pro
- Advanced color correction and color grading (colorist) skills
- Hands-on experience operating cinema cameras and professional video equipment
- Strong storytelling ability, including experience directing talent and shaping narratives
- Experience producing corporate and executive messaging videos
- Excellent visual eye for composition, lighting, and detail
- Experience editing both short-form and long-form content
- Ability to create dynamic highlight and sizzle videos from event footage
- Proficiency with camera stabilization tools (gimbals) and accessories
- Working knowledge of basic grip & electric (G&E)
- Understanding of lighting techniques for both people and product videography
- Strong collaboration and communication skills in a team environment
Preferred Qualifications
- Experience with automotive or motorcycle videography
- Background in product and lifestyle videography
- Drone videography experience or willingness to learn
- Photography experience (composition, lighting, editing)
- College degree or technical certification in film, video production, or related field
Physical Requirements
- Ability to lift and carry production equipment (up to 50 lbs)
- Comfortable standing for extended periods during shoots
- Ability to work in studio and on-location environments
- Flexibility to support occasional early mornings, evenings, or weekend productions
Additional Information
We value creativity, collaboration, and a strong work ethic. This role is ideal for someone who is passionate about visual storytelling and thrives in a fast-paced, creative production environment.
Client offer the opportunity to work on diverse, meaningful projects while growing alongside a highly talented and supportive team.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Skills Required
- Demonstrated business acumen
- Systems and IT literate; understanding of networks, security, print servers and print devices
- Experience in pre- and post-sales for outsourced or contracted services
- Strong financial awareness, monitoring, coordination and P&L ownership
- Experience leading teams, including matrix management
- Strong project management experience
- Asset management experience
- Basic Printer, Multi-Function Printer and Multi-Function Device knowledge
- ITIL Certification or ability to obtain Ricoh ITIL certification
- Relevant college degree and/or equivalent experience in a related field
- Strong computer skills including web-based software platforms, networks and MS Office Suite
- Demonstrated customer relationship skills, problem resolution and productivity improvement
- Strong communication and presentation skills at all levels
- Ability to use Visio or other business process mapping tools
- Experience in consulting and solution design
Ricoh USA, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh USA, Inc. and has not been reviewed or approved by Ricoh USA, Inc..
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Healthcare Strength — The company offers comprehensive medical, dental, and vision plans with configurable options, plus disability, life insurance, and an EAP. Feedback suggests coverage breadth is solid, with some noting low copays in certain plans.
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Retirement Support — A 401(k) with company match is available starting on day one. Feedback suggests the program is competitive in scope even if the match level is viewed as only average by some.
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Flexible Benefits — A configurable benefits marketplace with options like pet insurance, employee discounts, tuition reimbursement, and the ability to purchase extra vacation days offers choice. Feedback suggests flexibility and add‑ons help round out total rewards even when base pay feels light.
Ricoh USA, Inc. Insights
What We Do
Ricoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4 million businesses and solve problems for companies large and small. Every day our more than 90,000 global employees serve a vast array of industries designing and optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems, platforms, and image technology to make data accessible to people faster and with more insight than ever before.
