Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Creative team brings the Toast brand to life across campaigns, product launches, events, and film. Video is one of our fastest-growing channels, and teams across Marketing and Sales want more of it.
As a Video Designer, you'll help teams across Toast make more on-brand video, faster. You'll build the templates that let non-designers create their own videos, design motion graphics and edits for campaigns, and manage video operations that keep our video library organized so great work gets found and reused. You love motion, care about craft, and get excited about building systems that help other people do great work.
A day in the life (Responsibilities) :
Self-service video
- Design, build, and maintain video templates in our self-service tool with reusable content blocks that help teams across Toast create on-brand video on their own.
- Review videos made by cross-functional teams and give clear, constructive feedback that keeps quality high.
- Create and update internal documentation like guides, checklists, and how-to resources that make self-service easy for others.
- Explore AI tools that help teams make better videos, faster.
- Continuously check in with teams to learn how templates are used and what questions come up, and turn that into improvements.
Motion design and editing
- Create animations, motion graphics, and transitions in After Effects and Premiere Pro.
- Edit short-form video for campaigns, paid, and events, including cutdowns, resizes, and captions.
- Source and select b-roll, product UI, and imagery for in-house edits.
- Deliver quick-turn video and motion assets for campaigns and creative tests.
Video operations
- Manage our video library: uploading/publishing, tagging, and tracking final videos so they're easy to find and reuse in one place for sharing across the organization.
- Manage naming conventions and folder structures for consistency across our creative tools.
- Organize raw footage and b-roll.
- Pull video performance data and help build simple, automated reporting.
- Be a go-to resource when teams need to find a video or have a question about video.
What you'll need to thrive (Requirements) :
Self-service video
- Design, build, and maintain video templates in our self-service tool with reusable content blocks that help teams across Toast create on-brand video on their own.
- Review videos made by cross-functional teams and give clear, constructive feedback that keeps quality high.
- Create and update internal documentation like guides, checklists, and how-to resources that make self-service easy for others.
- Explore AI tools that help teams make better videos, faster.
- Continuously check in with teams to learn how templates are used and what questions come up, and turn that into improvements.
Motion design and editing
- Create animations, motion graphics, and transitions in After Effects and Premiere Pro.
- Edit short-form video for campaigns, paid, and events, including cutdowns, resizes, and captions.
- Source and select b-roll, product UI, and imagery for in-house edits.
- Deliver quick-turn video and motion assets for campaigns and creative tests.
Video operations
- Manage our video library: uploading/publishing, tagging, and tracking final videos so they're easy to find and reuse in one place for sharing across the organization.
- Manage naming conventions and folder structures for consistency across our creative tools.
- Organize raw footage and b-roll.
- Pull video performance data and help build simple, automated reporting.
- Be a go-to resource when teams need to find a video or have a question about video.
What will help you stand out (Nonessential Skills/Nice to Haves) :
- Strong working knowledge of Canva, including building templates.
- Experience building templates or self-service resources for non-designers.
- Experience with Airtable, Brandfolder, Vidyard, or YouTube Studio.
- Experience with video analytics or reporting.
- Experience using AI tools in a creative workflow.
- Figma experience.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
People Are the Secret Ingredient in Our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- Create and maintain video templates with reusable content blocks
- Review cross-functional videos and provide constructive feedback
- Create guides, checklists, and documentation for self-service video creation
- Create animations, motion graphics, and transitions using After Effects and Premiere Pro
- Edit short-form video, including cutdowns, resizes, and captions
- Source b-roll, product UI, and imagery for video edits
- Manage video library uploads, publishing, tagging, and tracking
- Maintain naming conventions, folder structures, raw footage, and b-roll organization
- Pull video performance data and help build automated reporting
- Working knowledge of Canva and template building
- Experience building templates or self-service resources for non-designers
- Experience with Airtable, Brandfolder, Vidyard, or YouTube Studio
- Experience with video analytics or reporting
- Experience using AI tools in a creative workflow
- Experience with Figma
What the Team is Saying
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Toast Compensation & Benefits Highlights
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Leave & Time Off Breadth — Flexible/unlimited PTO, paid company holidays, and a paid sabbatical after five years are highlighted as core parts of the package. Feedback suggests many employees value the flexibility to take time away when needed.
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Parental & Family Support — Paid parental, family, and medical leave, plus fertility and family-forming support and subsidized backup care, feature prominently. Feedback suggests these offerings are a notable strength for employees with caregiving needs.
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Healthcare Strength — Medical, dental, and vision coverage alongside life and disability insurance anchor the package, with therapy and coaching also available. Feedback suggests the breadth of health coverage is a recurring positive.
Toast Insights
What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free
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Toast Teams
Toast Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
