Vice President of Sales- Team Lead (Remote)

M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.

Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:

• Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
• Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
• M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
• Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
• In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives

M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

Due to our continued growth, we are hiring for a VP of Sales- Team Lead at M3 Global Research, an M3 company.

About the Business Unit:  

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

The Vice President, Sales – Team Lead manages multiple levels of the sales team. This role is responsible for ensuring that members of the team, including direct reports are hitting their goals. Account planning, client servicing, and partnering with Delivery team leads is also a necessary part of this job. This is the ideal role for someone who is driven by their own and their team’s success and an effective manager and communicator.

• Overall responsibility for the growth and profitability of assigned strategic accounts and supporting team.
• Makes the best business choice on bidding and try to maximize goals and mentors all team members to make those same choices.
• Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business.  Review accounts monthly versus sales and revenue goals.
• Monitor and maintain all sales KPIs on the various bidding and behavioral metrics we have in place to ensure optimized performance and balanced workloads, ensuring all team members are fully productive working against clear goals, monitored on a quarterly basis.
• Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3.
• Nurture a client-centric culture in your accounts with strong sales behaviors, building strong relationships with main contacts
• Build close working partnerships with delivery team leads and staff to ensure that client servicing from quoting to invoicing is seamless and of the highest possible standards; Enable Delivery team’s success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting).
• Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current.
• Serve as contact point for new hire onboarding for supporting team members.
• Achieve all team financial goals, delivering as a minimum on target revenue profit per quarter.

• Bachelor’s degree or equivalent work experience required.
• A minimum of 5 years of healthcare market research experience preferred.
• Experience in recorded invoiced sales above $2.5 MM individual goal.
• Exceptional ability to multi-task and prioritize requests
• Proven ability to mentor and improve sales staff
• Positive influence on colleagues and other departments
• Able to effectively communicate with management, clients and internal departments
• Demonstrated experience in resolving issues, brainstorming, and problem solving
• Strong self-discipline & organizational habits
• Excellent presentation skills

Benefits:

A career opportunity with M3USA offers competitive wages, and benefits such as:

• Health and Dental
• Life, Accident and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day

*M3 reserves the right to change this job description to meet the business needs of the organization

M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate.

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