Jobs at M3USA

The Customer Support Specialist engages with customers via multiple channels, troubleshoots issues, builds relationships, and improves customer experience through effective support.

Coordinate qualitative research projects: recruit and rescreen French-speaking respondents, manage vendors and freelancers, check deliverables, maintain recruitment trackers, negotiate costs, and support Project Managers to ensure timely, high-quality study delivery.

The Inside Sales Representative will conduct outbound calls to healthcare organizations, qualify leads, and schedule meetings for senior sales. The role emphasizes proficiency in Arabic and business-level English, with prospects focused primarily in Arabic-speaking countries.

The Senior Bid Coordinator facilitates the bid process, manages RFPs, assists in client relationships, and supports project delivery while ensuring compliance with ISO standards.

The Business Support Executive provides administrative services, manages schedules, maintains job trackers, and supports various teams while ensuring operational excellence.

Manage multiple qualitative research projects, ensuring completion on time and budget. Responsibilities include client communication, project coordination, and team guidance.

The Senior Quantitative Project Manager manages international quantitative market research projects, ensuring timely completion and budget adherence while collaborating with teams and clients.

The Pricing Coordinator evaluates market research projects, consults with clients, determines pricing, partners with vendors, and ensures project delivery aligns with quality standards.

The Account Director drives client satisfaction, manages accounts, identifies new business opportunities, oversees project execution, and collaborates across teams for high-quality service delivery.

Develop and enhance web/mobile applications, mentor junior developers, contribute to architectural strategies, and improve system resilience in an agile environment.

Plan and lead the development of web/mobile applications in an agile environment, providing technical support and mentoring to junior developers while improving system stability.

The VP of Strategic Accounts is responsible for growing and managing existing accounts, ensuring client satisfaction, developing strategies, and collaborating with sales and delivery teams to achieve sales targets and improve processes.

Manage full project lifecycle for healthcare market research data collection: kickoff, timelines, budgets, client communication, troubleshooting, sample maximization, incentives, billing, and delivery while ensuring quality and deadlines.

Evaluate and price online market research projects, prepare proposals, consult on study feasibility and design, coordinate with operations, account leads and vendors, ensure ISO and industry guideline compliance, and support account relationships and project reconciliation.

Lead and manage a client service team for online healthcare market research. Coach and mentor staff, oversee project delivery, budgets, billing, data quality, and escalations. Improve processes and systems, collaborate with sales and senior management, train team members, and ensure projects meet timelines, profitability, and client satisfaction.

The Market Research Associate will recruit participants for market research projects, manage communications, and provide support to panel members in Scandinavian regions.

The Market Research Associate will focus on recruiting respondents for projects in Belgium and Switzerland, handling inquiries, and maintaining strong relationships with panel members, while ensuring project delivery meets deadlines.

The Market Research Associate will be responsible for recruiting project respondents, managing panel engagement, and providing support to M3 Global Research members. Tasks include cold calling, updating panel members, and resolving inquiries.

The Market Research Associate will recruit project respondents, manage panel engagement, and provide high-quality support to panel members in Belgium and Switzerland. Responsibilities include cold calling, scheduling interviews, and maintaining communications to ensure project success.

Manage qualitative projects throughout their life cycle including client relations, respondent management, and project profitability in the healthcare market research field.