Jobs at M3USA

Design, build, deploy and maintain production software systems that embed LLMs and agentic AI. Develop scalable services, APIs, integrations, RAG/agent workflows, prompt engineering frameworks, monitoring and CI/CD. Operationalise models, optimise cost/performance, and collaborate with data scientists and business teams to deliver measurable AI-enabled products and decision-support solutions.

Design and deliver statistical, probabilistic and simulation models to support decision-making. Translate business questions into deployable analytical solutions, quantify uncertainty, validate and monitor models, and partner with engineering, product and business teams to productionise models and define operational requirements.

Lead account-based and multi-channel campaigns to drive demand and sales enablement. Develop strategy, execute CRM marketing automation, create campaign creative and social amplification (especially LinkedIn), measure KPIs, iterate campaigns, and align closely with sales to generate high-quality leads while ensuring brand consistency.

Lead global marketing strategy for M3 MR Group to drive revenue growth and brand positioning. Own demand generation, ABM, product/solutions marketing, communications, digital strategy, and marketing infrastructure. Build and mentor a global team, align marketing with sales and operations, manage agencies, and deliver measurable pipeline, brand awareness, and marketing ROI across regions.

Lead PracticeMatch engineering: define multi-year modernization roadmap, align engineering with product and business, run delivery and incident response, build CI/CD/observability, adopt responsible agentic AI, hire and develop engineering teams, and communicate progress to senior leadership.

Manage multiple domestic and international qualitative research studies from kickoff through completion: recruit/schedule respondents, set up screeners, monitor fielding, manage vendors, control budgets, report status, and mentor junior team members.

Analyze electronic and paper medical records to identify and pre-screen potential clinical trial participants, abstract data into proprietary systems, track enrollment metrics, coordinate recruitment workflows across sites, and ensure compliance with HIPAA, FDA, GCP, IRB, and company SOPs.

Build LLM-based applications and agentic coding solutions to automate healthcare workflows. Work with non-technical stakeholders to design, deploy, monitor, and iterate production AI systems while ensuring security, privacy, and cost management.

Manage international quantitative and qualitative healthcare market research projects end-to-end: client liaison, survey setup and testing, sample management, vendor coordination, data quality checks, budgeting/profitability monitoring, and cross-team collaboration to deliver studies on-time and within budget.

Manage day-to-day account relationships and delivery of digital campaigns for healthcare clients. Translate briefs into actionable project plans, monitor progress, optimise campaign performance, and manage approval processes (e.g., Veeva PromoMats). Identify client opportunities and ensure timely, compliant campaign delivery.

Recruit, schedule, and confirm healthcare professionals for qualitative and quantitative research across US and European markets. Ensure compliance with ISO 20252/26362, industry guidelines (BHBIA, EphMRA) and adverse-event reporting. Manage multiple assignments, meet quotas, provide daily updates, support ad-hoc quantitative tasks (DotMailer), and communicate complex healthcare topics with patients, payors, and KOLs. Multilingual candidates preferred; must be available during office hours.

Recruit and engage healthcare panelists for qualitative and quantitative studies across Austria, Switzerland and assigned markets. Conduct cold-calling, schedule interviews, verify and reactivate panel members, handle inquiries and fraud investigations, perform link testing, and provide regular updates to project managers to meet recruitment and panel-growth targets.

Recruit and schedule respondents for market research projects across Austria, Switzerland and assigned markets via cold calling; build and engage panels, verify registrations, reactivate accounts, investigate fraud, perform link testing, handle member inquiries via phone/email/ticketing, and report recruitment progress to project managers to meet targets and timelines.

Recruit and schedule respondents from M3 panels for Austria, Switzerland and assigned markets via cold calling. Build and engage panels, confirm registrations, reactivate accounts, handle member support and inquiries, investigate fraud, complete verifications and link testing, and provide progress updates to project management to meet targets and timelines.

Manage international market research projects end-to-end: specifications, setup, fieldwork, vendor coordination, client communication, budgeting, timelines, and deliverables. Support senior PMs, ensure ISO-compliant processes, and drive recruitment and quality for healthcare-focused studies.

Manage multiple translation and localisation projects end-to-end: plan, schedule, monitor progress against SLAs, maintain project documentation, prepare quotes and invoices, liaise with language professionals and clients, identify improvements, and support meetings to ensure timely, quality delivery.

Lead and grow sales by winning new clients and expanding existing accounts within healthcare market research, biotech, pharma and consulting. Drive quarterly/annual revenue targets, mentor sales staff, collaborate with delivery teams to ensure project success, manage bidding strategy, and maintain strong client relationships to maximize profit and satisfaction.

Lead product vision, strategy, and roadmap for recruitment-focused SaaS products. Apply AI/LLM knowledge to define requirements, run user research, manage agile delivery, and lead go-to-market and stakeholder alignment to maximize business value.

Manage end-to-end qualitative market research projects for healthcare clients: recruit, screen, schedule, and prepare respondents; set up/test screeners; monitor fielding; coordinate vendors; lead kickoffs; report progress; manage budgets and invoicing; mentor project team members; proactively identify and resolve fielding issues.

Coordinate qualitative market-research projects: recruit, confirm, and rescreen French-speaking respondents; manage vendors, freelancers, and translations; check deliverables and maintain recruitment/update spreadsheets; liaise with clients and support Project Managers to ensure on-time, high-quality delivery.