Jobs at M3USA

Lead global panel incentive and payment operations: design and optimise incentive processes, ensure compliance and audit readiness, manage vendors, own payment tooling/UAT, produce KPI reporting, coach staff, and resolve complex payment cases to improve turnaround, reduce costs, and increase respondent satisfaction.

The Business Development Consultant will manage a territory, schedule meetings, develop client relationships, and present information to hospital executives. They require healthcare sales experience and strong communication skills.

The Custom Recruitment Specialist creates and executes recruitment plans for market research projects, manages recruitment tasks, and expands the network of German-speaking experts to meet client demands.

The Senior Business Development Manager will drive revenue growth through sales execution, market expansion, and strategic collaboration, focusing on healthcare sectors.

The Senior Project Manager manages international market research projects in healthcare, ensuring client satisfaction, timely delivery, and budget adherence, while coordinating teams and analyzing project outcomes.

The Director of Business Development will manage client relationships in a designated territory, focusing on healthcare executives, to drive contract signings through webinars and meetings.

The Quantitative Project Manager oversees international healthcare market research projects, managing client relationships and ensuring timely project completion within budget. Responsibilities include coordinating teams, conducting quality checks, and financial monitoring of study profitability.

Own and deliver commercial data products end-to-end: gather client insights, define requirements and user stories, prioritise backlog, work with data engineering/analysis to build, support UAT, and evangelise features to stakeholders to meet commercial objectives.

Client-facing role focused on training, support, and retention for M3 MI subscribers. Deliver trainings, troubleshoot data/platform issues, build relationships, support renewals, assist onboarding, and collaborate cross-functionally to drive product adoption and client success.

Execute recruitment and panel-building for healthcare market research across assigned regions: cold-calling panelists, scheduling interviews, verifying and reactivating members, handling support tickets, investigating fraud, completing link testing, and providing regular project updates to ensure timely study delivery.

Manage and process incentive payments accurately and compliantly, maintain trackers and audit trails, resolve payment issues, coordinate with internal teams and vendors, monitor KPIs, support special payment arrangements, respond to incentive queries within SLAs, and improve operational processes using system tools and automation.

Design and deliver statistical, probabilistic and simulation models to support decision-making. Translate business questions into deployable analytical solutions, quantify uncertainty, validate and monitor models, and partner with engineering, product and business teams to productionise models and define operational requirements.

Design, build, deploy and maintain production software systems that embed LLMs and agentic AI. Develop scalable services, APIs, integrations, RAG/agent workflows, prompt engineering frameworks, monitoring and CI/CD. Operationalise models, optimise cost/performance, and collaborate with data scientists and business teams to deliver measurable AI-enabled products and decision-support solutions.

Lead global marketing strategy for M3 MR Group to drive revenue growth and brand positioning. Own demand generation, ABM, product/solutions marketing, communications, digital strategy, and marketing infrastructure. Build and mentor a global team, align marketing with sales and operations, manage agencies, and deliver measurable pipeline, brand awareness, and marketing ROI across regions.

Lead account-based and multi-channel campaigns to drive demand and sales enablement. Develop strategy, execute CRM marketing automation, create campaign creative and social amplification (especially LinkedIn), measure KPIs, iterate campaigns, and align closely with sales to generate high-quality leads while ensuring brand consistency.

Lead PracticeMatch engineering: define multi-year modernization roadmap, align engineering with product and business, run delivery and incident response, build CI/CD/observability, adopt responsible agentic AI, hire and develop engineering teams, and communicate progress to senior leadership.

Manage international quantitative market research studies end-to-end: client and vendor coordination, survey setup and testing, sampling and recruitment, quality/audit checks, budgeting and profitability tracking, progress reporting, kickoff meetings, and cross-team collaboration. Support international teams outside US business hours.

Recruit and engage healthcare professionals for market research in Austria, Switzerland and assigned markets. Conduct phone recruitment/cold-calling, schedule interviews, build and verify panel members, handle inquiries and fraud investigations, perform link testing, and coordinate with project management to meet targets and timelines.

Recruit and schedule healthcare respondents across Austria, Switzerland and assigned markets via phone and email; build and engage panel members; verify registrations; handle inquiries, investigate fraud, perform link testing, and report progress to project management to meet study timelines and targets.

The Research Associate recruits participants for market research via phone, provides support to panel members, resolves inquiries, and ensures project delivery quality.