Vice President, Rehabilitation Program Services

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

Didlake is a mission-driven nonprofit dedicated to advancing equitable employment and community participation for people with disabilities. As Vice President of Program Services, you will serve as a key executive leader responsible for shaping the future of our service delivery, driving growth, innovation, and measurable outcomes across a diverse portfolio of community-based disability services.

This high-impact role provides the opportunity to expand access to gainful employment, workforce development, and community engagement for individuals with disabilities while positioning Didlake as a regional and national leader in disability employment and support services.

What You Will Do

Strategic Leadership & Growth

• Lead the vision, strategy, and multi-year growth plan for program services aligned with organizational goals. 
• Serve as a strategic partner to Business Development leading the identification, evaluation, and end-to-end execution of growth opportunities to advance organizational scale and impact. Drive expansion priorities across: 
  • Geographic markets
  • Service lines (e.g., education, social services, behavioral support, customized employment, technology-enabled services)
  • Public, private, and grant-funded sources 
• Partner with executive leadership to pursue mergers, partnerships, and strategic alliances that expand impact. 
• Drive innovation by incorporating emerging best practices, technology, and person-centered models.

Program & Operational Excellence

• Provide executive oversight for:
  • Employment services, including supported and customized employment
  • Day support and community engagement programs
  • Pre-Employment Transition Services (Pre-ETS)
  • Workforce development and training programs
  • Other person-centered services and supports
• Ensure programs achieve measurable outcomes related to employment placement, independence, and quality of life.
• Establish and monitor KPIs, dashboards, and performance metrics to drive accountability and continuous improvement.
• Ensure operational scalability and service consistency across multiple locations.

Regulatory Compliance & Quality Assurance

• Ensure compliance with all applicable regulatory, accreditation, and funding requirements, including DMAS, DBHDS, CARF, DARS, AbilityOne, and related entities.
• Lead quality assurance and performance improvement systems across all service lines.
• Partner with executive leadership to oversee organizational risk management.
• Ensure timely reporting, audit readiness, and operational compliance.

Financial Management

• Develop and manage multi-million-dollar departmental budgets.
• Align program operations with reimbursement structures, revenue models, and contract requirements.
• Identify opportunities to improve operational efficiency, increase margins, and diversify revenue streams.

Stakeholder Engagement & External Relations

• Serve as a senior representative of Didlake with government agencies, policymakers, funders, referral sources, community partners, and advocacy organizations.
• Collaborate with public policy leaders to influence disability policy and advance workforce inclusion initiatives.
• Build relationships that generate referrals, funding opportunities, and strategic partnerships.

People Leadership & Culture

• Lead, mentor, and develop directors and program leaders.
• Foster a culture of accountability, inclusion, innovation, and continuous improvement.
• Partner with Human Resources on workforce planning, recruitment, retention, and leadership development.
• Promote best practices in supporting employees with disabilities and advancing inclusive workforce participation.

What You Bring

Education & Experience

• Bachelor’s degree in human services, Rehabilitation, Business Administration, or a related field required; master’s degree preferred.
• Minimum of 10 years of progressive leadership experience in disability services, behavioral health, workforce development, or related fields.
• At least 5 years of senior or executive leadership experience with multi-site operational oversight.
• Demonstrated success scaling programs, leading growth initiatives, and managing complex service systems. 

Skills & Abilities

• Deep knowledge of Medicaid waiver services, reimbursement systems, employment services, and workforce development models.
• Strong understanding of regulatory frameworks including DMAS, DBHDS, CARF, DARS, AbilityOne, and related agencies.
• Expertise in person-centered practices, Employment First principles, and community integration.
• Experience using outcomes-based performance management and data-driven decision-making.
• Strategic thinker with a growth mindset and entrepreneurial approach.
• Strong financial acumen and operational leadership capabilities.
• Exceptional executive presence, communication, and relationship-building skills.
• Ability to effectively engage Boards, regulators, funders, policymakers, and community leaders.
• Proven success leading change management, innovation, and organizational transformation.

Benefits

• Health coverage for you and your family through Medical, Dental, Vision plans
• Life Insurance/AD&D
• Disability Insurance
• Employee Assistance Program (EAP) for work and personal support
• 401(k) retirement plan with company match
• Paid time off and sick leave that begins accruing upon hire
• Employee Development Program (EDP)
• Paid holidays
• Direct deposit