Vice President, Product - Large and Key Accounts (LAKA)

Your Moneris Career - The Opportunity

As the Vice President, Large and Key Accounts (LAKA), you will be responsible for setting Moneris' Large and Key Accounts (LAKA) product strategy and leading a team of product managers to deliver customized, market-leading solutions to meet LAKA segment P&L.

Note: Moneris uses the term LAKA to refer to large accounts, which are also commonly known as National or Enterprise accounts, among other terms. These accounts typically include large national or multi-national retailers such as gas and convenience stores, grocery chains, and other similar businesses.

Location: You will be based in our Toronto office and will work in a Hybrid model.

Reporting Relationship: You will report to the Chief Product Officer.

Your Moneris Career - What you'll do

• Lead a team of product professionals to be accountable and deliver on the LAKA product strategy.

• Foster a culture of growth mindset and accountability, develop leaders and future talent pipeline for Moneris.

• Develop and implement the LAKA product strategy to align with Moneris' overall business and financial goals.

• Manage the execution of the LAKA product roadmap, ensuring successful and timely product roadmap delivery and market adoption, including product marketing and campaign management.

• Oversee the mandates of LAKA Agile teams and delivery on business outcomes, including allocation of product resources to LAKA initiatives, and collaborates with Tech peers on Agile priorities.

• Manage the execution of the Client Consulting, Product Consulting, and Certification team, ensuring successful development of specialized solutions and engagement with customers to support throughout the produce life cycle and compliance with the integration requirements.

• Responsible for P&L of the product portfolio, ensuring financial targets are met and resources are allocated effectively. This includes the Payment Network Services business Unit.

• Prioritize and manage large scale customization and integration needs for key accounts, including owning the overall roadmap for when and how these are completed, and working with Sales teams on messaging to LAKAs.

• Collaborate with Sales leaders to prioritize integrations / feature requests while managing profitability.

• Establish and enforce rules-based processes for responding to pricing requests.

• Monitor and analyze LAKA product performance metrics, market trends, and competitor activities to inform strategic decisions, and ensure that these decisions are incorporated into the product strategy for the segment.

• Interface and work with cross-functional leaders in Tech, Sales & Marketing, Operations, and Strategy.

• Foster a culture of customer-centricity within the product team, ensuring that user experience and satisfaction are at the forefront of product development.

• Represent the LAKA Product function at the executive level through providing comprehensive product performance reports and regular updates to the CPO, CEO, Board and ELT.

Your Moneris Career - What you bring

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field.

• 10+ years of experience leading product teams, ideally with experience in the payments industry or payments-adjacent technology, commerce technology, or FinTech.

• Proven track record of successfully developing and delivering on innovative product strategies and leading product organizations in high-growth environments.

• Demonstrated experience in developing and executing LAKA product strategies.

• Strong analytical skills with the ability to synthesize complex information and make data-driven decisions.

• Experience with agile development processes and product management tools.

• Strong business acumen and experience successfully managing P&L, including LAKA pricing strategy.

• Demonstrated ability to build and manage high-performing teams.

• Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels and to work effectively with leaders in Sales & Marketing and Technology to execute on product strategy.

Nice-to-have...

• MBA / advanced degree preferred.

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)

• RRSP matching & defined contribution pension plan

• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program

• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture

• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers.

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.