Jobs at Moneris

Build and maintain reports, dashboards, scorecards, and analytical outputs. Analyze large datasets and business trends across product, onboarding, operations, revenue, sales, and customer experience. Use SQL, Excel, and BI tools to validate data, identify issues, improve reporting, and provide actionable recommendations. Partner with stakeholders to define metrics, support reporting cycles, document data processes, and contribute to automation and modern data platform initiatives.

Leads software development teams delivering secure payment products across POS, mobile, pinpad, and unattended environments. Oversees architecture, SDLC delivery, platform roadmaps, budgets, vendors, compliance, and distributed teams. Requires extensive system-level software development, architecture, payments industry, technical leadership, Java, C/C++, Android, embedded systems, EMV, PCI, and Agile experience.

Lead the architecture, development, and technical governance of enterprise Salesforce solutions across multiple clouds. Design integrations, optimize performance and scalability, establish development standards, review code, manage technical debt, and guide Salesforce technology adoption. Mentor developers and architects, translate business needs into secure solutions, advise leadership on roadmaps and platform limitations, and oversee delivery practices including CI/CD, DevOps, and version control.

Lead data science initiatives by developing, validating, and deploying scalable machine learning models. Apply statistical techniques, experimentation, and advanced analytics to generate actionable insights and support strategic decisions. Collaborate with engineering, product, analytics, and business teams while exploring AI approaches such as RAG and multimodal LLMs. Use Python, SQL, Databricks, Snowflake, and PySpark for analysis and model development. Promote reproducible, well-documented, production-quality data science practices.

The Business Development Manager will identify and develop strategic partnerships, drive revenue growth, support contract negotiations, and lead partner onboarding and incubation. Responsibilities include managing early partnership lifecycles, monitoring KPIs and profitability, resolving escalations, ensuring compliance, improving processes, and coordinating with Sales, Product, Marketing, and Integration teams. The role also supports proposals, RFPs, demonstrations, business reviews, and transitioning mature partnerships to Account Management.

Own the strategy, roadmap, and delivery of digital customer support products, including chatbots, virtual assistants, self-service journeys, knowledge management, and AI capabilities. Improve customer outcomes, self-service adoption, and support efficiency through analytics and continuous optimization. Manage vendors, governance, compliance, and responsible AI standards while partnering cross-functionally with Operations, Technology, Customer Experience, Data, Product, Risk, and Compliance teams. Define success metrics and communicate product performance and outcomes to leadership.

Drive SMB sales through assigned bank locations by building banker relationships, educating partners on payment solutions, prospecting and signing new merchants, and cross-selling existing accounts. Manage opportunities from pre-sales through implementation, prepare proposals, negotiate pricing and contracts, achieve revenue targets, create forecasts and reports, and collaborate with Marketing, Product Development, and other cross-functional teams. The role requires frequent presence at assigned bank locations and fluent English and French.

Leads business transformation and process improvement initiatives across the organization. Partners with stakeholders to assess needs, design strategies, optimize workflows, identify automation and integration opportunities, and support adoption of operational changes. Develops data-driven business cases, performs financial and quantitative analysis, and presents actionable recommendations to senior leaders to improve efficiency, customer experience, reduce costs, and deliver measurable results.

The Warehouse Clerk stores, locates, prepares, and distributes parts and equipment for Moneris operations and customer orders. Responsibilities include processing distribution requests, maintaining inventory locations in the computer system, managing recycling containers and pallets, keeping the warehouse clean and organized, responding to preparation requests, and operating a forklift when needed. The role requires safe adherence to procedures and the ability to lift up to 35 pounds.

Leads product marketing strategy, positioning, launches, partner enablement, sales enablement, market research, segmentation, messaging, and performance measurement for payments and commerce products. Collaborates with Product, Sales, and Partnership teams to improve product-market fit, partner adoption, and revenue growth. Develops marketing roadmaps, translates customer insights into strategic initiatives, and manages cross-functional execution and timelines.

Manage relationships with high-value UEAT clients, serving as their primary strategic advisor. Responsibilities include conducting business reviews, improving platform adoption, developing retention strategies, increasing client order volume, providing training, resolving complaints, recommending product enhancements, and identifying complementary solutions through consultative selling. The role requires strategic account management, client relationship expertise, analytical ability, strong communication, and French-English bilingualism.

Manage a portfolio of strategic product partners, overseeing relationship health, governance, performance, commercial outcomes, and executive engagement. Drive revenue growth, cost optimization, product performance, adoption, and partnership value. Evaluate risks and opportunities, develop strategic recommendations, support contract negotiations and renewals, and coordinate cross-functional teams to improve or expand partnerships.

Own the full sales cycle for Moneris products, from prospecting and inbound calls through closing. Generate outbound business, manage partner leads, meet productivity and sales targets, maintain detailed product and competitive knowledge, educate merchants, and complete ongoing training. The role requires strong communication, interpersonal, influencing, and self-direction skills in a fast-paced hybrid sales environment.

Own the full sales cycle for Moneris payment and commerce solutions, from prospecting and managing inbound and partner leads through closing. Build merchant relationships, meet sales and productivity targets, maintain expertise in products, pricing, competitors, and industry trends, and educate customers. The role requires Mandarin and/or Cantonese plus English, strong communication and influencing skills, sales experience, and comfort working in a fast-paced hybrid environment.

Own the full sales cycle for Moneris payment and commerce solutions, from prospecting and managing inbound or partner leads through closing. Build merchant relationships, meet sales and productivity targets, maintain knowledge of products, pricing, competitors, and industry trends, and educate customers. The role requires strong communication, target-driven sales experience, French and English fluency, and proficiency with Microsoft Windows. It is based in Etobicoke with hybrid flexibility.

Leads strategy, development, commercialization, and evolution of Moneris’ partner experience products and platforms. Owns the roadmap and lifecycle for partner-facing platforms, APIs, integrations, onboarding, portfolio management, servicing, reporting, and settlement capabilities. Drives automation, self-service, product metrics, business cases, and cross-functional execution while managing strategic technology and distribution partner relationships.

Drives SMB sales through bank partners by building banker relationships, educating them on payment solutions, prospecting and signing new merchants, and achieving revenue, acquisition, and cross-sell targets. Manages accounts from pre-sales through setup and integration, develops proposals, negotiates pricing and contracts, forecasts sales, supports compliance education, and collaborates with Marketing, Product Development, and other cross-functional teams.

The Senior DEI Consultant advances Moneris’ diversity, equity, and inclusion strategy by supporting employee resource groups, inclusive workplace initiatives, communications, campaigns, partnerships, learning programs, and engagement activities. The role collaborates with HR partners and business stakeholders, manages DEI projects, analyzes employee insights and metrics, maintains data governance and reporting practices, and uses research and leading practices to assess impact and improve the DEI roadmap.

Manage relationships with high-revenue clients from sales through post-sale setup and integration. Develop senior client partnerships, use consultative selling to achieve financial targets, coordinate with service delivery, consulting, and product teams, support solution transitions, and produce pipeline, sales forecast, and activity reports.

Leads the configuration, enhancement, maintenance, and support of Workday across HCM, Benefits, Recruiting, Payroll, Reporting, Integrations, Absence, and Time Tracking. Partners with stakeholders to deliver technical solutions, resolve system and integration issues, maintain HR data integrity, improve processes, and develop reports and dashboards. Provides Workday training, user support, technical leadership, mentoring, and cross-functional collaboration on HR technology initiatives.