Jobs at Moneris

Design and build secure, scalable backend services, APIs, integrations, event-driven pipelines, and content-driven frontends connecting enterprise, SaaS, and AI platforms. Implement cloud infrastructure, authentication, authorization, and Infrastructure as Code while meeting security and compliance requirements. Integrate GenAI capabilities, collaborate across Product and Data teams, participate in architecture reviews, and mentor engineers through code reviews and knowledge sharing.

Design, implement, automate, and support enterprise network infrastructure across data centers, cloud, and branch environments. Lead network upgrades, migrations, and technology initiatives; provide Tier 3 support for complex production and security issues; and develop Infrastructure as Code automation. The role supports routing, switching, firewalls, load balancing, DNS, VPNs, hybrid cloud connectivity, infrastructure hardening, compliance, documentation, and on-call operations for critical payment-processing platforms.

Analyze partner portfolios, pricing strategies, product and partnership agreements, market dynamics, profitability, and cost assumptions. Maintain pricing models, conduct research, develop business cases, and provide recommendations supporting product, partnership, and pricing decisions. Collaborate with internal stakeholders and external partners on new offerings and pricing initiatives.

Leads end-to-end enterprise projects across Sales, Product & Partnerships, Operations, and technology teams. Responsibilities include defining scope, managing schedules and budgets, coordinating stakeholders, applying governance, tracking risks and issues, reporting status, mentoring junior project managers, improving processes, and completing project closures. The role requires managing multiple projects using Waterfall, Agile, and Iterative methodologies, with strong stakeholder engagement and communication skills.

Supports pricing and compensation initiatives through pricing analytics, deal analysis, financial modeling, profitability insights, reporting, and process documentation. Partners with Sales and cross-functional teams to implement pricing strategies, maintain models, assess business impacts, and support merchant acquisition and retention. Requires business and financial analysis experience, advanced Excel, SQL, KPI and P&L knowledge, and strong project-management skills.

Manages and grows relationships with partner financial institutions, overseeing day-to-day business requests, partnership performance, referrals, growth initiatives, and operational improvements. Develops referral plans and targets, coordinates business reviews, monitors banking and payments trends, and collaborates with internal and partner stakeholders to deliver strategic initiatives and improve sales conversion, revenue, and partnership effectiveness.

Provides administrative, operational, office, and site support across departments. Coordinates calendars, travel, meetings, events, documents, records, invoices, reports, and information flow. Maintains business continuity plans, tracks management actions and deliverables, supports executives, and improves administrative processes while ensuring accurate and efficient operations.

Manage general, settlement, and project accounting activities, including month-end, quarter-end, and year-end close, journal entries, reconciliations, revenue accounting, financial reporting, account analysis, internal controls, and process improvements. Provide escalation support, review accounting work, and coach Analysts and General Accountants while supporting accounts payable, accounts receivable, fixed asset accounting, and financial systems enhancements.

Serve as Scrum Master for one to two Agile product teams, facilitating Scrum ceremonies, removing impediments, managing dependencies, tracking team metrics, and coordinating cross-team alignment. Partner with Product Owners and Tech Leads to support delivery objectives, foster continuous improvement and psychological safety, and strengthen Agile maturity across the organization.

Conduct credit analysis and underwriting for prospective and existing SMB merchants. Assess financial, business, personal, regulatory, fraud, and credit information to determine risk and support account decisions. Review credit line increases and re-adjudications, monitor high-risk merchants with Fraud teams, advise merchants on credit policies, and support training, special projects, and other analysts.

Build and maintain reports, dashboards, scorecards, and analytical outputs. Analyze large datasets and business trends across product, onboarding, operations, revenue, sales, and customer experience. Use SQL, Excel, and BI tools to validate data, identify issues, improve reporting, and provide actionable recommendations. Partner with stakeholders to define metrics, support reporting cycles, document data processes, and contribute to automation and modern data platform initiatives.

Leads software development teams delivering secure payment products across POS, mobile, pinpad, and unattended environments. Oversees architecture, SDLC delivery, platform roadmaps, budgets, vendors, compliance, and distributed teams. Requires extensive system-level software development, architecture, payments industry, technical leadership, Java, C/C++, Android, embedded systems, EMV, PCI, and Agile experience.

Lead the architecture, development, and technical governance of enterprise Salesforce solutions across multiple clouds. Design integrations, optimize performance and scalability, establish development standards, review code, manage technical debt, and guide Salesforce technology adoption. Mentor developers and architects, translate business needs into secure solutions, advise leadership on roadmaps and platform limitations, and oversee delivery practices including CI/CD, DevOps, and version control.

Lead data science initiatives by developing, validating, and deploying scalable machine learning models. Apply statistical techniques, experimentation, and advanced analytics to generate actionable insights and support strategic decisions. Collaborate with engineering, product, analytics, and business teams while exploring AI approaches such as RAG and multimodal LLMs. Use Python, SQL, Databricks, Snowflake, and PySpark for analysis and model development. Promote reproducible, well-documented, production-quality data science practices.

The Business Development Manager will identify and develop strategic partnerships, drive revenue growth, support contract negotiations, and lead partner onboarding and incubation. Responsibilities include managing early partnership lifecycles, monitoring KPIs and profitability, resolving escalations, ensuring compliance, improving processes, and coordinating with Sales, Product, Marketing, and Integration teams. The role also supports proposals, RFPs, demonstrations, business reviews, and transitioning mature partnerships to Account Management.

Own the strategy, roadmap, and delivery of digital customer support products, including chatbots, virtual assistants, self-service journeys, knowledge management, and AI capabilities. Improve customer outcomes, self-service adoption, and support efficiency through analytics and continuous optimization. Manage vendors, governance, compliance, and responsible AI standards while partnering cross-functionally with Operations, Technology, Customer Experience, Data, Product, Risk, and Compliance teams. Define success metrics and communicate product performance and outcomes to leadership.

Drive SMB sales through assigned bank locations by building banker relationships, educating partners on payment solutions, prospecting and signing new merchants, and cross-selling existing accounts. Manage opportunities from pre-sales through implementation, prepare proposals, negotiate pricing and contracts, achieve revenue targets, create forecasts and reports, and collaborate with Marketing, Product Development, and other cross-functional teams. The role requires frequent presence at assigned bank locations and fluent English and French.

Leads business transformation and process improvement initiatives across the organization. Partners with stakeholders to assess needs, design strategies, optimize workflows, identify automation and integration opportunities, and support adoption of operational changes. Develops data-driven business cases, performs financial and quantitative analysis, and presents actionable recommendations to senior leaders to improve efficiency, customer experience, reduce costs, and deliver measurable results.

Leads product marketing strategy, positioning, launches, partner enablement, sales enablement, market research, segmentation, messaging, and performance measurement for payments and commerce products. Collaborates with Product, Sales, and Partnership teams to improve product-market fit, partner adoption, and revenue growth. Develops marketing roadmaps, translates customer insights into strategic initiatives, and manages cross-functional execution and timelines.

Manage relationships with high-value UEAT clients, serving as their primary strategic advisor. Responsibilities include conducting business reviews, improving platform adoption, developing retention strategies, increasing client order volume, providing training, resolving complaints, recommending product enhancements, and identifying complementary solutions through consultative selling. The role requires strategic account management, client relationship expertise, analytical ability, strong communication, and French-English bilingualism.