Vice President, Internal Audit (Senior Leadership Role)

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London, Greater London, England, GBR
Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Leads Vocalink’s risk-based Internal Audit program in a highly regulated payments and critical infrastructure environment. The role oversees complex technology, cyber, operational, financial, resilience, and compliance audits; manages regulatory and senior stakeholder relationships; presents insights to governance forums; drives issue remediation; enhances audit methodologies and data-enabled assurance; and develops a high-performing audit team.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Internal Audit (Senior Leadership Role)
Vocalink Limited (VLL), a Mastercard company, is a Bank of England-regulated Critical National Infrastructure (CNI) organisation, and its technology powers the U.K.'s real-time, batch, and cheque image clearing services, as well as over 47,000 ATMs. This enables payments of 90% of salaries, 70% of utility bills, most ATM transactions, and every cheque cleared in the UK.
Mastercard/ Vocalink Internal Audit provides independent and objective assurance and advisory services to assess and enhance the effectiveness and efficiency of governance, risk management, and internal control processes.
The Vice President, Internal Audit is a senior leadership role within the function, reporting directly to the Head of Internal Audit for VLL. This is a pivotal leadership position responsible for shaping the team's strategic direction, strengthening capabilities, and driving the continued evolution and maturity of the Internal Audit function.
The successful candidate will play a key role in supporting regulatory engagement, managing senior stakeholder relationships, and delivering a high-quality, risk-based assurance programme. The role also contributes to senior Vocalink governance forums and committees, providing independent insight, constructive challenge, and trusted advice to support effective decision-making and sound risk management.
Role
Responsibilities include but are not limited to:
1. Stakeholders• Establish and maintain collaborative partnerships with business management, including VLL executives and centralised functions, to support the identification, assessment and resolution of risk and control matters and drive scalable, and sustainable improvements.• Lead and support senior stakeholder engagement across the VLL Executive Committee (ExCo), Board and management committees, the three lines of defence, and regulatory interactions with the Bank of England.• Champion a strong risk and control culture and provide independent objective advice and constructive challenge to management.• Identify and communicate key thematic observations, emerging risks, control trends, and business insights to senior management, committees, and the Head of Internal Audit to support informed, risk-based decision-making.
2. Audit Delivery• Lead the development and execution of the VLL risk-based audit plan, ensuring alignment with strategic priorities, key business risks, regulatory expectations, customer obligations, and emerging industry developments.• Contribute to the ongoing evolution and maturity of the Internal Audit function through quality assurance activities, methodology enhancements, innovation, and the adoption of leading audit practices.• Ensure appropriate and proportionate audit coverage across strategic, financial, operational, technology, cyber, resilience, and compliance risk areas.• Oversee the delivery of multiple complex and concurrent audits, applying sound professional judgement to assess the design and operating effectiveness of key control areas.• Drive high standards of audit quality and reporting, ensuring audit conclusions are clear, evidence-based, risk-calibrated, and supported by practical and sustainable recommendations.• Oversee the tracking, validation, and escalation of audit issues, working with management to ensure timely remediation and effective resolution of identified risks.• Develop and maintain audit programmes and testing approaches aligned with Internal Audit methodology and Global Internal Audit Standards• Leverage data analytics, technology-enabled auditing techniques, and continuous monitoring capabilities to enhance assurance coverage, efficiency, and insight generation.
3. People• Lead, develop, and inspire a high-performing and inclusive team, fostering a culture of accountability, collaboration, continuous improvement, and professional excellence.• Provide effective coaching, mentoring, and performance feedback to support colleague development, succession planning, and talent management objectives.• Build and maintain a high-performing talent pipeline ensuring the team has the skills, expertise, and capacity required to deliver the audit plan and meet evolving business and regulatory expectations.• Promote continuous learning, innovation, and adoption of data analytics, emerging technologies, and modern audit techniques.• Collaborate effectively with regional and global audit teams to optimise resources, share best practices, and deliver consistent, high-quality assurance outcomes.
All About You• Significant experience in Internal audit, Risk Management, or a related assurance function within a complex regulated environment, ideally within financial services, payments, critical national infrastructure related organisations.• Strong understanding of governance, risk management, internal controls, and regulatory expectations within highly regulated environments• Excellent leadership, communication, and stakeholder management skills, with the ability to influence and challenge effectively at Executive Committee, Board Committee, regulator, customer, and senior management levels.• Experience engaging with regulators and supporting regulatory reviews, supervisory interactions, and remediation activities within a highly regulated environment• Proven experience presenting to senior governance forums and developing high-quality committee papers, management reports, and strategic insights.• Strategic mindset with the ability to align assurance activities to business priorities, product strategies, organisational objectives, and the evolving payments landscape• Proven track record of leading, developing, and motivating high-performing teams, including talent development, succession planning, and performance management• Extensive experience leading complex technology, business, operational, cyber, resilience, and integrated audits in dynamic and fast-paced environments. • Experience leading change assurance, advisory reviews, and strategic initiatives, providing pragmatic insight while maintaining independence and objectivity• Experience overseeing audit issue management, including tracking, validation, escalation, and driving timely, sustainable remediation of identified control weaknesses.• Ability to identify and communicate thematic risks, emerging control trends, and forward-looking insights• Experience leveraging data analytics, automation, and AI-enabled tools to enhance audit coverage, improve efficiency, and deliver deeper, more actionable insights• Relevant professional qualification (e.g., ACA, CA, ACCA, CIA, CISA, CISSP, or equivalent) with a strong understanding of the Global Internal Audit Standards and a commitment to ensuring audit activities are conducted in conformance with those standards.• Demonstrates a growth mindset and commitment to continuous professional development, actively seeking feedback and opportunities to build on strengths, broaden expertise, and enhance leadership effectiveness.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Significant experience in internal audit, risk management, or a related assurance function within a complex regulated environment
  • Strong understanding of governance, risk management, internal controls, and regulatory expectations
  • Experience engaging with regulators and supporting regulatory reviews, supervisory interactions, and remediation activities
  • Experience presenting to senior governance forums and developing committee papers, management reports, and strategic insights
  • Proven experience leading, developing, and motivating high-performing teams, including talent development, succession planning, and performance management
  • Extensive experience leading technology, business, operational, cyber, resilience, and integrated audits
  • Experience leading change assurance, advisory reviews, and strategic initiatives while maintaining independence and objectivity
  • Experience overseeing audit issue management, including tracking, validation, escalation, and remediation
  • Experience identifying and communicating thematic risks, emerging control trends, and forward-looking insights
  • Experience leveraging data analytics, automation, and AI-enabled tools to enhance audit coverage and efficiency
  • Relevant professional qualification such as ACA, CA, ACCA, CIA, CISA, CISSP, or equivalent
  • Strong understanding of the Global Internal Audit Standards
  • Commitment to continuous professional development and a growth mindset

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support Retirement plans are presented as best-in-class with a high company match on 401(k) or local equivalents. Career materials and U.S. postings consistently highlight retirement matching as a standout feature.
  • Leave & Time Off Breadth U.S. postings describe generous paid time off including vacation, personal days, holidays, sick/safe time, and additional bereavement leave. A hybrid policy and a limited “work from elsewhere” option further support time away.
  • Parental & Family Support Company pages state a global minimum of 16 weeks of paid new-parent leave across birth, adoption, and foster, plus family-building assistance where permitted. Mental-health resources and caregiving supports are also emphasized.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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