VICE PRESIDENT OF HUMAN RESOURCES

About Us

Callen-Lorde is a nationally recognized community health center dedicated to providing high-quality, comprehensive care and related services for historically underserved communities. Since the days of Stonewall, Callen-Lorde has worked to transform lives through excellent healthcare, advocacy, education, and research, guided by the belief that healthcare is a human right.

Our Mission

Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities, in all their diversity, regardless of ability to pay. The organization promotes health education and wellness and advocates for improved healthcare access and outcomes.

About the Role

Callen-Lorde Community Health Center seeks a strategic and experienced Vice President of Human Resources (VPHR) to lead enterprise-wide human resources strategy and operations.

Reporting to the Chief Executive Officer and serving as a member of the Executive Leadership Team, the Vice President of Human Resources provides executive leadership across all HR functions including workforce strategy, talent acquisition, labor relations, compensation and benefits, employee relations, organizational learning, and HR compliance.

The VPHR plays a critical role in strengthening organizational performance by developing and implementing human resources strategies that support workforce stability, leadership development, and operational effectiveness. This role partners closely with executive leadership, managers, and staff to ensure that the organization’s people practices support long-term sustainability and organizational growth.

Key Responsibilities

Executive Leadership & HR Strategy

• Serve as the senior leader of the Human Resources department, providing strategic direction, operational oversight, and leadership for all HR functions.
• Partner with executive leadership to develop and implement workforce strategies that support organizational growth, operational excellence, and long-term sustainability.
• Advise senior leadership and management on complex employee relations matters, workforce planning, and organizational effectiveness.
• Develop and implement policies, systems, and practices that support a high-performing and accountable workplace culture.

Talent Acquisition & Workforce Planning

• Provide executive oversight of the organization’s recruitment strategy in partnership with the Talent Acquisition team.
• Ensure the development of strong talent pipelines and effective hiring processes that support organizational workforce needs.
• Partner with leadership to support succession planning, workforce forecasting, and internal career development pathways.

Employee Relations & Labor Relations

• Serve as a senior advisor to leadership on employee relations, workplace investigations, and performance management matters.
• Oversee disciplinary processes, employee grievance resolution, and conflict management.
• Lead and maintain constructive labor relations, including participation in labor-management meetings and collective bargaining processes where applicable.

Compensation, Benefits & HR Compliance

• Oversee compensation strategy, salary administration, and benefits programs to ensure competitiveness, compliance, and fiscal responsibility.
• Ensure compliance with federal, state, and local employment laws and regulatory requirements.
• Maintain and update the organization’s Employee Policies and Procedures Manual and related HR policies.

Organizational Learning & Leadership Development

• Establish and lead the organization’s learning and development strategy, including leadership development, management training, and professional development initiatives.
• Build and oversee programs that strengthen workforce capability, support leadership growth, and enhance organizational effectiveness.
• Monitor and evaluate the impact of learning initiatives to ensure alignment with organizational priorities and workforce needs.

HR Operations & Organizational Programs

• Oversee core HR programs including performance management cycles, employee engagement initiatives, compliance training, and HR systems management.
• Ensure effective onboarding and orientation programs that support employee integration and engagement.
• Maintain oversight of employee records and HR documentation in accordance with regulatory requirements and organizational policies.

Work Schedule

This is a full-time leadership role based at Callen-Lorde’s New York City location. Standard business hours apply, with occasional evenings or additional hours required to support operational needs.

Benefits

Salary will be accompanied by a comprehensive benefits package including a low-cost medical plan option for employees and eligible family members, dental and vision insurance, life insurance, short- and long-term disability insurance, flexible spending accounts, commuter benefits, tuition assistance, a generous paid time off program, and a 403(b) retirement savings plan.

*Candidates must submit a tailored cover letter addressing their leadership experience, interest in the opportunity, and how their background prepares them to contribute to the organization's strategic goals. Applications without a cover letter may not be reviewed.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field required. Master’s degree preferred.
• Minimum 10 years of progressive Human Resources experience, including 7+ years in leadership roles.
• Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.
• Demonstrated experience managing employee relations, talent acquisition, compensation and benefits, HR compliance, training and development, and HRIS systems.
• Experience working within healthcare, nonprofit, or social services environments strongly preferred.

Skills & Competencies

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Strong knowledge of employment laws and regulatory compliance.
• Strategic thinking with the ability to translate organizational priorities into HR initiatives.
• Ability to manage complex projects and competing priorities.
• Analytical and problem-solving skills.
• Commitment to continuous learning and professional development.
• Commitment to the mission of Callen-Lorde.