Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Vice President, GSI & BPO Partnerships
Location: Palo Alto CA (hybrid)
Reports To: Sr VP Sales
About Us
[Company Name] is an AI-native enterprise company driving transformation at global scale. We partner with leading enterprises and service providers to deliver intelligent, data-driven solutions that reshape how work gets done. With a growing ecosystem of GSIs (Global System Integrators) and BPO (Business Process Outsourcing) providers, we accelerate adoption of our platform while enabling customers to achieve measurable business outcomes.
Role Overview
We are seeking a highly experienced and results-driven Vice President, GSI & BPO Partnerships to own, scale, and lead our alliances with global system integrators and BPO partners. This executive will build and execute the partnership strategy, drive joint revenue growth, and lead a team focused on co-selling and co-delivery motions with some of the world’s largest services organizations.
The VP will collaborate cross-functionally with Sales, GTM, Product, and Customer Success teams to ensure our partner ecosystem delivers measurable impact on revenue, adoption, and customer outcomes.
Key Responsibilities
- Partnership Strategy & Growth
- Define and lead global strategy for GSI and BPO partnerships, ensuring alignment with corporate objectives and GTM priorities.
- Drive partner-sourced and partner-influenced revenue through joint selling, co-delivery, and joint GTM activities.
- Build multi-year roadmaps with top GSI and BPO partners, focusing on AI-enabled service offerings and enterprise-scale transformation.
- Executive Engagement
- Cultivate executive relationships with global partners, aligning on vision, co-innovation, and shared growth goals.
- Negotiate and structure strategic agreements, ensuring mutual success and scalability.
- Team Leadership
- Lead, mentor, and scale a team focused on GSI/BPO partner management and sales.
- Establish best practices in co-sell engagement, partner enablement, and pipeline management.
- Cross-Functional Execution
- Partner with Sales and GTM to build joint pipeline, accelerate deals, and ensure seamless execution.
- Collaborate with Product and Customer Success to align on solution roadmaps and delivery models for GSI/BPO partners.
- Performance Management
- Define and track KPIs: partner-influenced pipeline, closed revenue, certification/adoption milestones.
- Provide regular executive updates on performance, risks, and opportunities.
Qualifications
- 12+ years in strategic alliances, channel sales, or partnerships within SaaS, AI, or enterprise technology companies.
- Proven success building and scaling partnerships with GSIs and/or BPO providers at global scale.
- Demonstrated ability to deliver measurable partner-sourced revenue and drive joint GTM initiatives.
- Strong leadership skills with experience managing partner-facing sales/alliances teams.
- Excellent executive presence with ability to influence senior stakeholders (internal and external).
Hiring Range:
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Uniphore Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uniphore and has not been reviewed or approved by Uniphore.
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Healthcare Strength — Health coverage includes medical, dental, vision, mental‑health resources, and wellness programs, with multiple plan options (including HSA/FSA) indicating robust depth. Plan quality and affordability are highlighted relative to peers.
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Leave & Time Off Breadth — Time off includes generous PTO, paid holidays, and a paid birthday day off. Enhanced parental, caregiver, and bereavement leave extend coverage beyond standard policies.
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Retirement Support — Retirement offerings include a U.S. 401(k) with company match and pension/retirement plans with employer contributions in many countries. These programs support longer‑term financial security alongside core pay.
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What We Do
The Business AI Cloud is the only sovereign, composable and secure AI platform that enables businesses to rapidly adopt, significantly transform and immediately unlock the value of their data. Trusted by more than 2,500 of the world’s largest enterprises and recognized by Gartner, Forrester, IDC and the Deloitte Fast 500, Uniphore is where enterprise AI moves from ambitions to production. A Complete, Composable Platform Uniphore is designed to be: Sovereign — run on any public cloud, private cloud or on-premises with full control over your data and AI models. Composable — choose your layer, model, or component—vector DBs, knowledge graphs, data compute, and beyond. Secure — embedded guardrails, observability, and AI security ensure trusted, compliant, and enterprise-grade protection. Trusted at Scale Over 2,000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth, improve efficiency, and deliver personalized customer experiences. Customers include leaders across industries, like Skechers, LastPass, Atlassian, HP, Allstate, Sony, and more. Industry Recognition Named to Inc.'s Best in Business List Listed on the Deloitte Technology Fast 500 Recognized in reports by Gartner, Forrester, and IDC From Pilot to Production Through strategic collaborations with industry leaders like KPMG, Cognizant, Rackspace, Databricks and Snowflake, Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.
