Vice President - Client Engagement

Posted 2 Days Ago
Be an Early Applicant
Jersey City, NJ, USA
Hybrid
200K-225K Annually
Expert/Leader
Information Technology • Database • Consulting
The Role
Leads strategic P&C insurance client relationships, drives account growth through consultative selling and cross-sell opportunities, and provides insurance domain leadership. Partners with clients on cloud, data, analytics, AI, automation, and digital transformation initiatives. Oversees large-scale engagements, collaborates on solutions and proposals, and builds practice capabilities, reusable offerings, thought leadership, and go-to-market strategies.
Summary Generated by Built In

Key Responsibilities

  • Own and grow strategic relationships with senior client stakeholders across P&C Insurance.
  • Drive account growth through consultative selling, solutioning, proactive propositions, and cross-sell/up-sell opportunities.
  • Provide strong P&C domain leadership across Underwriting, Claims, Policy, Distribution, and Insurance Operations.
  • Partner with clients on data modernization, cloud transformation, analytics, GenAI/Agentic AI, automation, and digital transformation initiatives.
  • Lead large-scale engagements from solution definition through delivery, ensuring business outcomes and client satisfaction.
  • Work closely with sales, consulting, technology, and delivery teams to develop differentiated insurance solutions and proposals.
  • Build practice capabilities, reusable offerings, thought leadership, and go-to-market strategies for the P&C Insurance portfolio.

Preferred Experience

  • 15+ years of experience with significant leadership experience in the P&C Insurance / Insurance Consulting domain.
  • Strong track record in client engagement, account growth, consulting, solutioning, and large-program delivery.
  • Strong understanding of modern insurance technology, data, cloud, analytics, and AI transformation.
  • Excellent executive stakeholder management and commercial acumen.
Responsibilities

Key Responsibilities

  • Own and grow strategic relationships with senior client stakeholders across P&C Insurance.
  • Drive account growth through consultative selling, solutioning, proactive propositions, and cross-sell/up-sell opportunities.
  • Provide strong P&C domain leadership across Underwriting, Claims, Policy, Distribution, and Insurance Operations.
  • Partner with clients on data modernization, cloud transformation, analytics, GenAI/Agentic AI, automation, and digital transformation initiatives.
  • Lead large-scale engagements from solution definition through delivery, ensuring business outcomes and client satisfaction.
  • Work closely with sales, consulting, technology, and delivery teams to develop differentiated insurance solutions and proposals.
  • Build practice capabilities, reusable offerings, thought leadership, and go-to-market strategies for the P&C Insurance portfolio.

Preferred Experience

  • 15+ years of experience with significant leadership experience in the P&C Insurance / Insurance Consulting domain.
  • Strong track record in client engagement, account growth, consulting, solutioning, and large-program delivery.
  • Strong understanding of modern insurance technology, data, cloud, analytics, and AI transformation.
  • Excellent executive stakeholder management and commercial acumen.
Qualifications

Masters or Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related discipline.

Base Compensation Range: USD 200,000 to 225,000/ year

Corporate Social Responsibility

A socially and environmentally conscious corporate organization, the EXL family understands its larger responsibilities towards employees, clients, investors and the society. We believe in actively and consistently investing in the future of the communities in which we operate. It is this belief of achieving the next level of excellence in driving social change that our Corporate Social Responsibility (CSR) Program delivers on.

Skills Required

  • 15+ years of experience in P&C Insurance or Insurance Consulting
  • Significant leadership experience
  • Track record in client engagement, account growth, consulting, solutioning, and large-program delivery
  • Strong understanding of insurance technology, data, cloud, analytics, and AI transformation
  • Executive stakeholder management and commercial acumen
  • Bachelor's or Master's degree in Business, Information Technology, Computer Science, Engineering, or a related discipline
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The Company
HQ: New York, NY
30,246 Employees
Year Founded: 1999

What We Do

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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