Jobs at EXL

Support business analysis by gathering and documenting requirements, analyzing business processes, performing basic data analysis, and collaborating with senior analysts to develop skills and support project teams.

Review and process clearance, rating, binding, and endorsement requests from brokers, agents, insureds and underwriters; extract data per SOP; notify downstream teams/customers; meet SLA targets and quality parameters; apply US insurance knowledge and department workflows; follow attendance and company policies; produce clear business writing and accurate interpretations.

Review incoming clearance, rating, binding, and endorsement requests; accurately extract data per SOP; notify downstream teams or customers via system or email; apply insurance back-office knowledge and department-specific products, workflows, and procedures; interpret requests precisely.

Design, deploy, automate, and support Cloudera Data Platform clusters and Hadoop ecosystem services. Build Ansible automation and CI/CD for provisioning, configuration, patching, monitoring, security integrations (Kerberos/LDAP/TLS), capacity planning, disaster recovery, and on-call operations to support data ingestion, processing, and analytics workloads.

Design, build, and operationalize scalable analytics engineering solutions on Databricks and modern cloud platforms. Implement metrics-as-code and semantic layers, create automated pipelines, enable product measurement and experimentation, define cohorts and KPIs, improve data quality and governance, and lead engineering best practices and stakeholder delivery for data products.

Lead data engineering teams to design, build, and maintain scalable cloud-native data pipelines, data platforms, and data products using Snowflake, Databricks, Airflow, and modern architectures. Optimize ETL/ELT, SQL, and transformations for analytics, reporting, and AI use cases; ensure data quality, governance, observability, and stakeholder alignment. Produce documentation, runbooks, and present technical solutions to business and technical audiences.

Lead Accounts Payable discovery, draft and drive approval of BRDs and functional requirements, convert requirements into user stories and acceptance criteria, define ERP integrations and source-to-target mappings, run client workshops, and support delivery, testing, UAT, training, hypercare and business readiness for finance transformation engagements.

Lead legacy-to-cloud data migration by converting SAS/Alteryx/SQL pipelines into Python/PySpark, design enterprise semantic layers and data models, implement Microsoft Fabric solutions, define architecture standards, perform architecture reviews and risk mitigation, mentor engineering teams, and ensure governance, security, and performance throughout migration.

Lead product and solution architecture for AI-powered Accounts Payable (AP) capabilities. Own AI product vision and roadmap, design generative and agentic LLM solutions, architect scalable cloud deployments, guide data science and engineering teams, ensure compliance (SOX/GDPR), and drive client engagements and go-to-market. Mentor cross-functional teams and deliver production-grade IDP, NLP, and MLOps pipelines for AP automation and orchestration.

Lead frontend and API architecture for a multi-tenant finance SaaS: design component and state strategies, DynamoDB single-table models, real-time data, AWS infrastructure, REST APIs, auth, and UX features. Mentor engineers, run architecture/code reviews, collaborate with platform and client stakeholders, and deliver scalable, secure, production-ready implementations.

Monitor transactions per process guidelines, provide event- and frequency-based feedback, assist Ops-AMs with training needs, brief new agents, participate in huddles, coordinate process improvements, interact with onshore counterparts and handle rebuttals, prepare reports, and perform tasks assigned by QE AM/Manager.

Lead Accounts Payable discovery and requirements for enterprise finance transformations. Draft and drive approval of BRDs, functional specs, user stories and acceptance criteria. Define ERP integrations (SAP/Oracle/Dynamics/NetSuite), validate mappings, run client workshops, support UAT, defect triage, training, hypercare, and business readiness.

Process and validate invoices in the AP workflow, execute timely payments, support banking activities, produce AP reports, resolve escalations, and improve payment processes while adhering to company policies and SLAs. Provide stakeholder support and perform additional accounting duties as needed.

Build and maintain human-in-the-loop UIs and exception management dashboards; design RESTful APIs and PostgreSQL schemas; implement real-time UI updates; integrate authentication, tenant isolation, and LLM recommendations; deploy containerized services on EKS and integrate with Temporal.io and Azure services to support finance and accounting workflows.

Lead enterprise operational analytics and advisory for healthcare payment integrity. Consult with C-suite, drive ROI-focused analytics strategy, oversee ML/NLP and Agentic AI delivery, manage talent, and ensure operational KPI and revenue targets.

Handle inbound and outbound customer calls with strong customer focus, meeting SLAs and quality/compliance standards. Maintain timely process reports, follow desktop procedures, and adhere to attendance schedules. Deliver clear, empathetic communication and resolve customer inquiries while meeting performance targets.

Design and build scalable data solutions on Palantir Foundry: ingest and transform data, develop data pipelines and enterprise dataset models, enable analytics and AI/ML workflows, build interactive Foundry frontends, optimize performance, and support cloud-based data platforms and DevOps practices.

Process PO and non-PO invoices, handle exceptions, reconcile invoice aging, follow up with requestors/approvers, research and resolve payment discrepancies, perform invoice quality checks, and report duplicate or high-dollar transactions while meeting SLAs and KPIs.

Design, build, and maintain Excel/VBA automation for insurance operations: automated reports, reconciliations, data validation, workflows; gather requirements, test, deploy, document, and support process improvements.

Individual contributor developer responsible for writing, testing, and maintaining clean code; debugging; participating in code reviews; collaborating with cross-functional teams; producing documentation; and staying current with development best practices.