Jobs at EXL

Manage operational delivery and client stakeholder relationships, coordinating scope, milestones, work allocation, quality, and timelines. Provide consulting advice, create management information systems for status and risk reporting, and strengthen governance, compliance, and continuous improvement across business processes. Support executive decision-making, lead engagement teams, and use technology to improve service delivery.

Reviews medical claims against patient records to validate diagnoses, procedures, documentation, billing accuracy, CMS compliance, and payer requirements. Identifies discrepancies, coding inaccuracies, documentation gaps, and revenue leakage; prepares audit reports and corrective recommendations. Collaborates with coding, billing, provider, and quality teams, monitors recurring issues, supports education and process improvement, maintains audit quality and productivity targets, and follows applicable SOPs and regulatory updates.

Audits inpatient DRG coding for quality, accuracy, and productivity targets. Follows SOPs, project protocols, HIPAA and OIG compliance requirements; maintains productivity and clarification logs; escalates issues and identifies trends; responds promptly to management; and supports team compliance. Requires strong Excel, communication, flexibility, and familiarity with 3M software and NLP tools.

Audits outpatient and multispecialty surgery coding for quality, productivity, compliance, and protocol adherence. Maintains productivity and clarification logs, identifies trends, escalates issues, responds to management, and supports team compliance with HIPAA and OIG requirements. The role requires CPC or CPMA certification, healthcare-related education, strong communication, computer skills, and at least three years of coding experience. APC facility coding, auditing, and denial management experience are advantageous.

Audits outpatient and multispecialty surgery coding for quality, compliance, and productivity. Follows SOPs and project protocols, updates productivity and clarification logs, resolves issues with managers, identifies trends, responds promptly to communications, and supports HIPAA and OIG compliance. The role requires CPC or CPMA certification, at least three years of post-certification coding experience, strong communication skills, and reliable home broadband for telecommuting.

Reviews and investigates paid claims, accident reports, incident reports, medical records, and related documentation to support subrogation activities. Maintains accurate files, responds to communications, protects confidentiality, meets productivity and quality standards, and contributes process improvement ideas while developing toward assistant manager responsibilities.

Audits outpatient and multispecialty surgery coding for quality, accuracy, productivity, and compliance. Follows SOPs and project protocols, maintains productivity and clarification logs, escalates issues, identifies trends, communicates with managers, and supports HIPAA and OIG compliance. The role requires CPC or CPMA certification, at least three years of post-certification coding experience, specialty surgery coding expertise, strong communication, problem-solving skills, and reliable remote-work capability.

Analyze, develop, test, and optimize credit policies covering underwriting, credit line assignment, loan amounts, and risk-based pricing. Use SQL and Python to translate strategies into business rules, assess portfolio impacts, monitor risk and performance KPIs, identify growth opportunities, and recommend policy changes. Collaborate with Risk, Product, Technology, and Operations teams to implement credit strategies and communicate findings to stakeholders.

Drives inbound and outbound prospecting by researching target accounts, executing sales campaigns, qualifying leads, developing tailored messaging, and collaborating with sales and marketing teams. Uses Salesforce, ZoomInfo, and XIQ Insights to track activities, maintain prospect data, generate performance reports, and analyze outreach results. Requires a bachelor’s degree, five years of inside sales or business development experience, and mandatory Communications, Media, and Entertainment industry experience.

Manage the full CRM marketing lifecycle, including strategy, audience segmentation, campaign execution, QA, deployment, testing, analytics, and optimization across email, SMS, and push channels. Develop personalized lifecycle campaigns using Adobe platforms, automation tools, machine learning, and predictive modeling. Collaborate with analytics, marketing, product, vendors, and agencies to improve engagement, conversion, and fan lifetime value.

Leads client engagements for fintech and lending organizations, analyzing credit risk, pricing, origination channels, funnel trends, and credit performance. Develops policy and pricing recommendations, manages channel strategies and testing, advises senior and C-level stakeholders, and coordinates offshore analytical teams. Requires strong consulting, client management, communication, problem-solving, leadership, and lending-industry expertise.

Provide administrative and business operations support, including document preparation, meeting scheduling, staff travel arrangements, expense reports, invoices, internal communications, and first-line issue resolution. Serve as a central point of contact for process and system guidance while coordinating with internal team members and external clients. The role requires strong communication, interpersonal, customer service, organization, and collaboration skills.

Leads test automation across modern and legacy platforms, designing scalable frameworks, automated API and integration testing, CI/CD quality gates, test data strategies, and traceable quality evidence. Manages delivery plans, risk and governance processes, project milestones, stakeholder communication, MIS reporting, and continuous improvement. Requires mainframe expertise, strong project management, and professional certification such as CA, CPA, CISA, or CIA.

Oversee project planning, execution, and delivery by leading project teams, developing plans, optimizing processes and resources, managing stakeholders, resolving issues, providing technical support, and ensuring deliverables meet requirements, objectives, and deadlines.

Leads quality excellence activities, including workflow management, audits, root-cause analysis, SLA and customer-performance reporting, process improvement, and cross-functional projects. Manages databases, analyzes complex data, prepares reports, ensures data accuracy, supports MIS tools, and communicates insights to stakeholders. The role also provides training and requires knowledge of life insurance and annuities processes, Lean Six Sigma Yellow Belt training, advanced reporting skills, and full-time office work.

Build and operate scalable DevOps capabilities, including CI/CD pipelines, Kubernetes deployments, infrastructure automation, DevSecOps controls, monitoring, logging, alerting, and resilient operations. Apply AI tools for root-cause analysis, automation drafting, runbook creation, and secure platform governance. Support application development, performance optimization, requirements alignment, and stakeholder collaboration.

Supports B2B client management through tracking deliverables, communications, contracts, change orders, invoices, budgets, forecasts, and Salesforce records. Prepares client presentations, validates invoices, analyzes spending and P&L results, researches healthcare opportunities, and manages administrative requests. The role requires strong communication, problem-solving, presentation, financial tracking, and client-facing skills, with Salesforce experience and an MBA preferred.

Performs daily accounting transactions, period close activities, financial statement preparation, bank and balance sheet reconciliations, tax schedules, intercompany accounting, fixed asset maintenance, and regulatory reporting. Resolves variances and accounting exceptions, coordinates with finance departments and stakeholders, and ensures accurate and timely closure of open items and reconciliations.

Leads data science efforts across multiple teams, drives strategic initiatives to improve data science practices, represents the team in executive meetings, and develops long-term data science plans.

Analyze large fan and marketing datasets using SQL, Python, Databricks, AWS, and Snowflake. Build dashboards, recurring reports, audience segments, and campaign performance tracking for international markets. Translate business questions into actionable insights, support marketing campaigns and UAT, investigate data issues, and collaborate with marketing, data engineering, international teams, and external partners. Clearly communicate findings to nontechnical stakeholders while supporting fan growth and engagement analytics.