Vice President, Business Technology Liaison
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President, Business Technology Liaison to join our Application Delivery Services team. This role is located in Wroclaw.
In this role, you’ll make an impact in the following ways:
Incident Management
- Triage, analyze and record problems
- Filter non-system issues; advise users on workarounds
- Communicate status, escalate to vendors when needed
- Track trends and implement preventive measures
Release Management
- Plan and coordinate releases with Europe and vendors
- Review release notes; manage functional, regression & UAT testing
- Secure sign-offs and schedule deployments
Vendor Management
- Log operational issues and outages
- Maintain vendor relationships and support contracts
- Participate in vendor governance processes
Project & Testing Support
- Translate business requirements into functional specs
- Develop/run test scripts; report results and feedback
- Train users and ensure smooth handover to support teams
- Identify opportunities for better system use
Documentation & Governance
- Author SLAs, incident procedures, support guides
- Keep procedures up to date with system enhancements
To be successful in this role, we’re seeking the following:
Core Qualifications
• 0–3 years in business service or application support, ideally in Fund Admin (valuations, accounts)
• Strong MS Excel, Project, Word & Visio skills
• Excellent problem-solving, analytical and time-management abilities
• Clear oral/written communication and stakeholder management
• Proactive, adaptable team player with leadership aptitude
Essential Traits
Organization · Communication · Dependability · Flexibility · Leadership
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Skills Required
- 0-3 years in business service or application support
- Strong MS Excel skills
- Strong MS Project skills
- Strong MS Word skills
- Strong MS Visio skills
- Excellent problem-solving abilities
- Excellent analytical abilities
- Excellent time-management abilities
- Clear oral communication skills
- Clear written communication skills
- Strong stakeholder management
- Leadership aptitude
BNY Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.
-
Healthcare Strength — Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
-
Parental & Family Support — Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
-
Retirement Support — The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.
BNY Insights
What We Do
We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.
