Jobs at BNY

The Client Services Specialist will enhance client experience, manage operational issues, support client decisions, and contribute to process improvements.

Execute and reconcile client transactions for Corporate Trust, investigate cash and position breaks, resolve client inquiries, collaborate with internal teams, and identify process improvements to ensure accurate, timely service.

Provide routine and non-routine client service and transactional support, prepare transmission files, produce analytics and reports, improve/automate processing systems, advise teams, and participate in product/system testing for accurate high-value transaction processing.

Own incident management, triage, root-cause analysis, remediation, and stakeholder communication for mission-critical apps. Drive change and DevOps automation, enhance observability and monitoring, lead DR/FOS exercises, mentor team members, and participate in on-call rotations to improve operational resilience and MTTR.

Lead compliance for Corporate Trust by advising business partners on regulatory matters, assessing risk and controls, driving remediation, delivering training, supporting audits/testing, developing KRIs, and contributing to strategic compliance initiatives.

Lead full-stack design and development of scalable web applications; collaborate with cross-functional teams; conduct code reviews; mentor engineers; ensure high-quality performant code; contribute to architecture and strategic technology direction.

Lead design and development of scalable full-stack web applications, collaborate with cross-functional teams, conduct code reviews and mentor engineers, ensure performant, well-tested code, contribute to architecture and strategic technology direction, and integrate new industry trends.

Lead and grow high-performing engineering teams, own end-to-end delivery of distributed microservices, raise engineering standards (CI/CD, testing, observability), drive architecture modernization and cloud/container adoption, integrate AI into products, and ensure compliance and operational resilience in a regulated financial environment.

Lead product strategy and lifecycle management for POM products, collaborating with cross-functional teams to drive launches, innovation, compliance, and client adoption while maintaining strong governance and stakeholder relationships.

Serve as daily contact for designated clients/KVGs, process trustee & depositary services, perform controls and reviews (UCITS/AIF prospectuses), maintain static data, prepare audit documentation, respond to client requests, monitor risk, ensure regulatory and quality compliance, and support process improvements and cross-team coordination.

Lead independent testing of technology controls across infrastructure, cybersecurity, IAM, change and data management. Design and execute risk-based testing, identify deficiencies, challenge remediation, maintain testing methodologies, produce governance reporting, coordinate with stakeholders and Internal Audit, and coach team members on testing standards and technology risk expectations.

Lead design and delivery of scalable full-stack and AI-enabled applications for finance. Partner with platform, data, product, and business teams to translate requirements, solve data and analytics challenges, evaluate emerging AI tools, and document maintainable solution designs across the full software lifecycle.

Serve as primary client operations contact, resolving complex operational and technical issues, executing requests, advising on BNY Mellon products and expanded offerings, supporting multiple complex client accounts, guiding junior teammates, and leading process improvements to enhance the client experience.

Serves as primary contact for complex client operational and technical issues, resolves non-routine inquiries, analyzes problems, proposes expanded offerings, supports multiple complex client accounts, contributes to business development, leads process improvements, and mentors less-experienced team members.

Serve as primary client contact to resolve complex operational and technical issues, support multiple complex client accounts, propose expanded product offerings, drive process improvements, and contribute to business development while guiding junior team members.

The Vice President, POM Product Management oversees complex project management for client onboarding, ensuring successful asset conversion and collaboration with internal teams to meet client satisfaction and project goals.

Lead AI product strategy and roadmap, partner with business and engineering to deliver end-to-end AI/ML products. Define requirements, prioritize backlogs, measure KPIs, ensure governance and compliance, and mentor product teams to drive adoption and business impact.

Lead design and implementation of enterprise database solutions, ensure performance, security, and reliability, develop policies and procedures, and collaborate with cross-functional teams to align database strategy with organizational and regulatory requirements.

Serve as a consultative sales resource to financial advisors, identifying and pursuing new business, growing existing relationships, driving revenue across investment vehicles, generating proposals using Morningstar/Zephyr/Pinpoint, and partnering with internal teams to support sales efforts.

Serve as a primary operational contact for institutional clients on triparty collateral matters, resolving queries, managing issues, supporting reporting, driving process improvements and automation, and collaborating with cross‑functional global teams to enhance client experience.