Vice President, Account Management - - Global Financial Institutions

Posted 4 Days Ago
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Hong Kong, Central & Western District, HKG
Hybrid
Expert/Leader
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Leads Mastercard’s strategic partnership with a major global financial institution, owning account strategy, revenue growth, profitability, client relationships, negotiations, and financial performance. Oversees a globally distributed account team and coordinates sales, product, marketing, technology, legal, compliance, risk, and operations. The role requires deep payments or fintech expertise, executive relationship management, commercial acumen, and experience leading complex cross-functional deals and teams.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Account Management - - Global Financial Institutions
Overview
The Global Partnerships team is responsible for cultivating and managing Mastercard's strategic partnerships with key players across the payments' ecosystem. The team works with global players in tech, e-commerce, and financial services to create innovative, differentiated products and solutions that shape the future of commerce. Through a consultative approach, and inspired by Mastercard's longstanding focus on inclusive growth, we are passionate about working hand in hand with mission-aligned companies to solve real-world problems for people and businesses around the world.
The Global Financial Institutions (GFI) vertical in Global Partnerships focuses on managing our strategic partnerships with key global financial institutions.
The Vice President, Account Management - Global Financial Institutions (GFI) is a leadership role, accountable for driving growth, profitability, and strategic alignment with one of Mastercard's largest global financial institution partners.
Reporting to the SVP, Global Financial Institutions, this role leads a high-performing, globally distributed account team and owns the end-to-end strategy for the partnership.
We seek a self-motivated, structured problem solver with a strategic mindset and the ability to establish strong relationships both internally and externally. This is a high-impact, customer-facing role at the intersection of commercial strategy and partnership execution.
Role
- Own and execute the regional account strategy, driving revenue growth, share gains, and long-term value creation for both Mastercard and the client.
- Identify and scale strategic opportunities across issuing, emerging payment flows, new products, and platforms.
- Manage senior level engagement with regional senior stakeholders, positioning Mastercard as a strategic partner, not a vendor.
- Deliver against revenue, volume, and P&L targets; own account financial performance.
- Lead complex RFP, pricing, and contract negotiations, including renewals and competitive retention strategies.
- Execute integrated sales and business development plans in partnership with product, marketing, and regional teams.
- Deeply understand the client's business, operating model, and strategic priorities, and align Mastercard capabilities accordingly.
- Ensure consistently high client satisfaction across products, services, innovation, and relationship management.
- Lead, and develop a diverse, high-performing global account team.
- Orchestrate cross-functional alignment across sales, product, marketing, technology, legal, compliance, risk, and operations.
- Foster a culture of accountability, collaboration, and continuous improvement.
All About You
- Deep experience in the global payments, financial services, or fintech ecosystem.
- You're a relationship builder who creates trust and credibility with senior stakeholders, both internally and externally.
- You bring demonstrated experience leading complex, cross-functional deal processes end to end.
- You exhibit strong strategic and conceptual thinking, paired with sound business judgment and financial acumen.
- You're deeply curious about how products, platforms, and solutions work, and how they create value at scale.
- You have exceptional executive communication skills, including the ability to influence without direct authority.
- You're a data-driven problem solver with strong project management and organizational discipline.
- You're self-motivated, and comfortable operating in a fast-paced, ambiguous environment.
- You have strong strategic, financial, and commercial acumen with a track record of delivering sustained growth.
- Demonstrated success leading teams
- Bachelor's degree required; advanced degree a plus.
- Language: English (mandatory); Mandarin and/or Cantonese preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Deep experience in the global payments, financial services, or fintech ecosystem
  • Experience building trusted relationships with senior internal and external stakeholders
  • Demonstrated experience leading complex, cross-functional deal processes end to end
  • Strong strategic, conceptual, financial, and commercial acumen
  • Exceptional executive communication and influencing skills
  • Track record of delivering sustained growth
  • Demonstrated success leading teams
  • Strong project management and organizational discipline
  • Bachelor’s degree
  • English language proficiency
  • Advanced degree
  • Mandarin and/or Cantonese language proficiency

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support Retirement plans are presented as best-in-class with a high company match on 401(k) or local equivalents. Career materials and U.S. postings consistently highlight retirement matching as a standout feature.
  • Leave & Time Off Breadth U.S. postings describe generous paid time off including vacation, personal days, holidays, sick/safe time, and additional bereavement leave. A hybrid policy and a limited “work from elsewhere” option further support time away.
  • Parental & Family Support Company pages state a global minimum of 16 weeks of paid new-parent leave across birth, adoption, and foster, plus family-building assistance where permitted. Mental-health resources and caregiving supports are also emphasized.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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