Manager, Products and Solutions ( Digital Products)

Posted Yesterday
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Hong Kong, Central & Western District, HKG
Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Owns the lifecycle, go-to-market strategy, and market execution of Mastercard digital payment products across Greater China. Responsibilities include managing tokenization and authentication products, supporting sales and deployment, identifying market opportunities, translating customer needs into solutions, coordinating global and local teams, and using analytics to improve product and transaction performance.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Products and Solutions ( Digital Products)
Overview
As the Manager, Digital Products Hong Kong, you are responsible to drive the development of Mastercard's holistic, cross-functional product and innovation narrative that uniquely positions Mastercard as the innovative thought leader. and create sales collateral and narratives, pricing, legal agreements and combined implementation and user guides across Greater China division.
Role
• Manage and execute go-to-market strategy and plan for payment tokenization-related products (e.g. SCOF, agent pay, Click to Pay), taking into account specific market conditions, legal, franchise and regulatory constraints• Function as subject matter expert of instalment and payment tokenization-related products for customers and Mastercard teams• Take ownership of the product management of specific products or features life-cycle from product readiness, product introduction, sales support, deployment, to operation support• Connect with market teams and industry players to map payment landscape and to identify new business opportunities• Provide solution for market needs and customer requirements related to authentication and payment credential management• Work with Global team to capture global trends and latest product updates, and to implement market requirements• Create and execute specific program, plan and initiatives according to the intended strategy• Leverage data analytics to obtain insights and apply the insights for product, process and payment transaction improvement• Translate business need into data analytic requirement, get the associated data to get insights, and present insights in business language
All About You
• 5+ year work experience in financial services industry. In-depth knowledge and experience in card products and digital payment processing is Mandatory.• Experience executing and developing digital products including tokenization, authentication, instalment, contactless and QR solutions in complex environments. Strategy and business development experience is highly preferred.• Strong analytics capabilities - demonstrated ability in utilizing internal and external data to manage performance and provide insights. Attention to detail is a must.• Demonstrated ability to assess business needs, identify solutions and form solid analytical capabilities to deliver on business objectives.• Highly-motivated self-starter with the flexibility to perform both tactical work and strategy-related work.• Interpersonal, collaboration and relationship building skills, and a track record of building momentum with internal and external partners.• Excellent oral and written presentation skills and proven ability to communicate effectively to audiences at all levels.• Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects• Fluent in both Cantonese and English
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • 5+ years of work experience in the financial services industry
  • In-depth knowledge and experience in card products and digital payment processing
  • Experience developing and executing digital products, including tokenization, authentication, instalment, contactless, and QR solutions
  • Strong analytical capabilities using internal and external data to manage performance and provide insights
  • Ability to assess business needs, identify solutions, and deliver against business objectives
  • Interpersonal, collaboration, and relationship-building skills
  • Excellent oral and written presentation and communication skills
  • Excellent time management and prioritization skills
  • Fluency in Cantonese and English
  • Strategy and business development experience

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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