Position: Verification Specialist
Status: Full-Time (Contractor)
About Us:
Verified First is a booming tech company on a mission to deliver cutting-edge technology transforming how organizations protect their people. As a constant recipient of the "Best Places to Work" award, you can be sure we'll invest in you as both a professional and a person. We're looking for people like you -- ambitious, hard-working, and fun -- to join our team!
Summary:
The Verifications Specialist will serve as an extension of our team, verifying employment, education, professional references, and license status of job applicants for our clients.
How our Verifications Specialist spends their time:
- Make outbound calls daily in the performance of education, employment, and reference verifications provided by job applicants on behalf of our clients;
- Review and complete verification requests as ordered by our clients;
- Determine, through research, the next steps to verify information;
- Answer inbound calls on a multi-line phone system for the Verifications Department;
- Conduct internet research to verify education and employment information provided by job candidates;
- Email businesses, schools, and professional organizations to verify information given by job applicants on behalf of our clients;
- Conduct interviews with professional references to assess a job applicant's previous work history;
- Meet team productivity and accuracy standards;
- Administrative responsibilities related to the Verifications team, including but not limited to file triage, mass text/emailing, monitoring group inbox;
- Perform other duties as assigned.
What you bring:
- Ability to maintain regular and punctual attendance;
- Encourage a direct and positive relationship between the community and the company;
- Able to thrive in a fast-paced environment;
- Able to quickly learn new software and use systems accurately;
- You are a natural problem solver and are focused on creating solutions;
- You can adapt quickly to a changing environment;
- You work well independently but understand the importance of teamwork;
- Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.
Qualifications:
- High School Diploma or equivalent required;
- 1+ year(s) experience in an office setting;
- At least 1 year of experience in U.S. Domestic Background Screening;
- Strong phone presence required, with a professional demeanor;
- Working knowledge of G-Suite and Microsoft Office products;
- Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM;
- Ability to sit for extended periods, ability to be on the phone for extended periods, perform extensive internet, and phone research.
What we bring:
- Work-life balance: Enjoy your free time with weekends, paid holidays, and paid time off starting on your first day;
- Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won’t stall here, growth is part of our success;
- Outstanding Culture: In our remote work environment, we prioritize team-building through engaging meetings and events, including town halls, Office Olympics, and culture conversations. These activities are vital for strengthening our connections and embodying our company values.
What are the next steps?
Our Talent Acquisition Specialist will be reviewing resumes. If you are among one of the qualified candidates you will receive an email or a phone call to schedule an interview.
Verified First is proud to be an equal-opportunity employer. We expect all team members to have an understanding of, and commitment to diversity, equity, and inclusion.
The pay for this remote position varies based on experience, job responsibilities, and geographical location to comply with state-specific pay regulations.
Skills Required
- High School Diploma or equivalent
- 1+ year of office experience
- At least 1 year experience in U.S. Domestic Background Screening
- Strong phone presence with professional demeanor
- Working knowledge of G-Suite and Microsoft Office products
- Ability to navigate multiple windows/browsers and perform extensive internet research
- Type 45 WPM
- Ability to sit and be on the phone for extended periods
- Strong verbal and written communication skills
- Ability to quickly learn new software and adapt to changing environments
What We Do
Headquartered in Meridian, Idaho, Verified First is the premier background and drug screening company. Our customizable search solutions help companies of all industries validate and verify potential employees. We take pride in our ability to work with organizations of all sizes, and our global reach enables us to solve even the toughest background screening challenges quickly. www.VerifiedFirst.com HELPING YOU TRANSFORM FROM GOOD TO GREAT When our founders, Devon Dickinson and Tommy Cheng, started Verified First in 2012, they found inspiration from legendary business consultant Jim Collins. In his famous book, "From Good to Great," Collins argues that companies make transformations through making human capital their first priority. Collins compares a business to a bus and the leader as a bus driver. For a company to get to its destination, it’s critical to get the right people on the bus and keep the wrong people off the bus. Starting with “who” instead of “what” helps businesses adapt to a changing world and change direction to be successful. Even if you have great vision, a lack of great people can still create a mediocre company. Our founders took this advice to heart not only when building the team for Verified First, but also when determining our company’s purpose: To make companies great by helping them make effective hiring decisions. CULTURE IS KEY We know that our customer service is only as good as the employees that provide it. In a service-driven industry like ours, it’s critical that we find, train, and nurture the best employees we can. We take extra care in making sure they love where they work. Because of our focus on employee satisfaction and growing a positive culture, we were named one of the Best Places to Work in Idaho for 2016, 2017, and 2018. We won culture awards from Outside magazine in 2016 and Entrepreneur magazine in 2017. Happy employees make happy clients—who better to help you find the best possible employees for your business?
