Location: Bucharest (Hybrid - 2 days a week at the office)
About the position
As a UX Researcher at Showpad, you will play a key role in influencing the user experience. Working with the guidance of another established UX Researcher you will drive research projects to uncover deep insights into user behavior, needs, and pain points. You will be responsible for planning and conducting qualitative and quantitative UX research and sharing the findings in an engaging way to inform strategic decision-making and product design decisions.
You will collaborate closely with cross-functional teams, including product, design, marketing and engineering, to ensure user research is integrated into the development process and drives continuous product improvement.
Key responsibilities
- Planning research studies.
- Collecting research data through interviews, usability studies, surveys and user analytics platforms.
- Recruiting participants for research.
- Sharing research findings to a wide range of audiences.
- Supporting other roles (design, PM) to run research.
Required Skills & Experience
- Academic background or equivalent experience in UX, User Research, HCI, Psychology, Social Science, Anthropology or similar.
- Experience (including internships, projects, or junior positions) in user research, market research, or UX design.
- Knowledge of a wide range of user research methods.
- Strong analytical skills and the ability to use data to influence design decisions.
- Excellent communication and collaboration skills, with the ability to build strong relationships with stakeholders and customers.
- Ability to manage multiple priorities and projects simultaneously.
- Passion for innovation and continuous improvement.
Bonus points
- Experience with tools and software used in UX research.
- Experience communicating user research findings with cross-functional partners to drive impact and product strategy.
- Experience in the tech industry or a similar fast-paced environment.
What you can expect from Showpad
We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you.
Showpad’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
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What We Do
At Showpad, we believe that the best buyer experience wins. And this is why we built the most complete and flexible sales enablement platform that marketing and sales rely on to prepare sellers, engage buyers, and optimize performance with insights.
Why Work With Us
We're a high-growth SaaS company that's redefining sales enablement. We have aggressive goals for growth - both for the company & our employees - and know we can't do it alone. We're looking for good-natured, authentic ass-kickers to grow their careers with us.
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