UX Researcher II

The UX Researcher II at Cox Automotive will conduct user research to enhance the user experience of Logistics products. This role involves planning and executing various research methods, analyzing data, and presenting findings to cross-functional teams. The ideal candidate has 2+ years of experience in UX research, strong communication skills, and familiarity with tools like Figma and Qualtrics. Collaboration with designers and product managers is essential, as is the ability to manage multiple projects.
As a UX Researcher II at Cox Automotive, you will play a crucial role in enhancing user experiences across our Logistics products and services. You will collaborate with UX practitioners, designers, strategists, and stakeholders to conduct user research that informs product strategy and design.
Key Responsibilities:

• Conduct Research: Perform formative and evaluative research, including contextual interviews, usability testing, and surveys.
• Research Planning: Develop research proposals and roadmaps tailored to product phases and timelines.
• Participant Management: Recruit participants, create screening criteria, and manage scheduling for research sessions.
• Data Analysis: Analyze qualitative and quantitative data to extract insights and present findings to stakeholders at various levels.
• Collaboration: Work closely with cross-functional teams to align research initiatives with business goals and growth strategies.
• Stay Current: Keep abreast of UX research trends and methodologies, sharing insights with the UX team.
• Support Design Initiatives: Assist in creating interaction designs and prototypes as needed.

Who You Are:

• Experience: Bachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field
• Methodological Proficiency: Skilled in various research methods, including task-based testing, card sorting, focus groups, and survey creation.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey research findings effectively.
• Team Player: Experience working in cross-functional teams, collaborating with designers, product managers, and engineers.
• Technical Familiarity: Knowledge of tools such as Figma, Qualtrics, and Pendo.
• Portfolio: A portfolio showcasing strategic research projects with measurable business outcomes.

Additional Skills:

• Strong people skills to establish rapport with clients and put interviewees at ease
• Adaptability to manage multiple projects and shifting priorities.

Travel Requirements:

• Up to 5% travel may be required.

Benefits:

• Flexible vacation policy, paid holidays, and wellness hours.
• Comprehensive health insurance (medical, dental, vision).
• Retirement planning options (401(k)).
• Parental leave and additional paid time off for various needs.

Cox Automotive is committed to creating a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.
USD 85,500.00 - 128,300.00 per year
Compensation:
Compensation includes a base salary of $85,500.00 - $128,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.