At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
About the Role:
Are you a proactive, detail-oriented individual with an interest in user research? We are seeking a motivated Summer Intern to join our team as an User Experience Researcher. This internship offers a unique opportunity to gain hands-on experience in using quantitative and qualitative methods to pinpoint user needs and validate solutions within a dynamic and supportive team.
Primary Duties & Responsibilities:
- Interface with other interns that may represent product or design
- Learn about how UXR raises awareness of user needs, pain points, and behaviors.
- Learn processes to understand stakeholder research needs and identify the right research methodologies to address them.
- Practice executing a research project from initial kick off, to fielding/interviewing, to sharing findings as a primary researcher.
- Develop UX Research artifacts including proposals, moderator's guides, and results summaries with assistance.
Preferred Skills:
- Class in research methods for social sciences, helpful if you have also taken a statistics course.
- An obsession with understanding how to make amazing experiences for human beings.
- Experience with UX Research tools like the OptimalSort, UserZoom, UserTesting.com , or other tools is helpful, but not required!
- Experience with Qualtrics, SurveyMonkey, or other survey platforms.
Qualifications:
- Currently enrolled in a Master's Degree or higher in HCI, psychology, human factors, social science, or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently as well as part of a team.
- Detail-oriented with a strong commitment to accuracy and quality.
What We Offer:
- Hands-on experience in a critical area of user experience research.
- Mentorship and guidance from experienced professionals.
- Opportunity to contribute to meaningful projects and initiatives.
- Collaborative and inclusive work environment.
Required Certifications:
Compensation Range:
Minimum:
$16.50
Midpoint:
$23.25
Maximum:
$30.00
Pay rates for internships are determined based on academic tenure and major.
Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures.
Build a strong career foundation with a best-in-class company that puts our client's interests at the center of all we do. Get started now!
We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
Top Skills
What the Team is Saying
What We Do
You’ll Like It Here
At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years.
Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs.
We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/
Why Work With Us
We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community.
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Northwestern Mutual Teams
Northwestern Mutual Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.
