What You'll Do:
- Coordinate research participant recruitment
- o Identify and recruit research participants per researcher specifications
- o Coordinate schedules of research participants, researchers, and stakeholders
- o Manage incentives
- o Manage lists of past and future research participants
- Manage software systems used for data collection and analysis
- Coordinate with Design Program Managers, Design Leads, and other stakeholders
- Work as part of the larger Design Operations team and may be called upon to do operational work for the broader design organization.
- If capacity allows, manage projects across the research organization. Including
- o Prepare study materials and data collection tools for research sessions
- o Schedule planning, research, and report-out sessions for researchers
- o Prepare data for analysis
- o Create and manage data repositories and handle records retention
Skills You Have:
- Bachelor's degree, or equivalent
- Experience providing operational support to fast-paced research teams.
- Experience with research participant recruitment
- Demonstrated skills in increasing team efficiency.
- Strong communication and organizational skills with attention to the right details to ensure operations run smoothly
- An ability to anticipate and proactively solve logistical issues so your team knows they'll never miss a beat when you're coordinating their work
Additional Qualifications We'd Love:
- 2 years' experience collaborating with live research teams.
- Experience working in a highly regulated environment like healthcare or financial services.
- Professional association with the Research Ops community.
#LI-Hybrid
Compensation Range:
Pay Range - Start:
$60,340.00
Pay Range - End:
$112,060.00
Geographic Specific Pay Structure:
Structure 110:
$66,360.00 USD - $123,240.00 USD
Structure 115:
$69,370.00 USD - $128,830.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
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Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
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You’ll Like It Here
At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years.
Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs.
We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/
Why Work With Us
We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.
