UX Designer

Posted 5 Days Ago
Be an Early Applicant
Irving, TX
Senior level
Other • Real Estate
The Role
As a UX Lead, you will mentor junior designers, lead UX strategy, develop style guidelines, conduct user research, and ensure consistency in designs across Neighborly's digital products, while focusing on accessibility standards and user experience best practices.
Summary Generated by Built In

UX Designer
 

Are you looking for a place where you can bring your creativity for translating the digital product vision into cohesive, engaging design across the Neighborly digital product portfolio?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
 

Bring your experience and be empowered to innovate.

As a UX Designer on the User Experience team, a typical day for you will include:

  • Work within a cross-functional team in an Agile environment to produce deliverables such as experience guidelines document, wireframes, UX flows, visual comp screens and prototypes.
  • Dedicated 50/50 split between visual/graphic and UX design
  • Perform quick but thorough data analysis in order to create insightful and actionable findings.
  • Establish design and interactive conventions, design user experiences, assist in gathering user requirements, participate in trade-off discussions with Product and Engineering teams.
  • Design and facilitate prototype testing sessions in collaboration with the UX Lead and Optimization Manager; A/B or multivariate testing of design components and flows, information architecture validation e.g. card sorting.

Bring your skills and be inspired to achieve success.

  • Experience:
    • 3+ years of user experience design for software, web or mobile applications.
    • 3+ years wireframing/prototyping experience with tools such as Figma (strongly preferred), Sketch, Axure, Adobe Creative Suite, InVision.
    • Multi-brand, multi-unit experience a plus.
    • Franchise experience a plus.
  • Skills:
    • Demonstrated experience and deep understanding of user experience best practices.
    • Experience implementing and executing Agile principles within digital-focused product teams and knowledge of typical development practices.
    • Experience in effectively presenting design concepts to colleagues, partners, stakeholders and executives.
    • Ability to interpret data exposed through analytics and optimization/testing solutions.
  • Education:
    • Undergraduate degree in design/user experience, Human-Computer Interaction, or equivalent combination of training and experience in a design/creative discipline.
  • Schedule / in-office requirements:
    • Hybrid working model. Monday-Wednesday in office, Thursday/Friday from home.

Bring your goals and be enabled to reach them.

  • Competitive Pay: Commensurate with experience
  • Schedule: Full-time, Monday - Friday
  • Benefits: Check out our benefits offerings here:
    • Neighborly Benefits (flimp.live)
  • Financial Benefits: Equity and bonus opportunities

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Brand:

Neighborly - US

Top Skills

Invision
Sketch
The Company
HQ: Waco, TX
501 Employees
On-site Workplace
Year Founded: 1981

What We Do

Neighborly is a holding company of 21 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 8.9 million+ customers. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 14 service categories in the United States and in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. Neighborly now has nearly 3,600 franchisees and 10 corporate support centers throughout North America, U.K. and Germany.

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