UX Design Internship

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Milwaukee, WI
Hybrid
Fintech • Insurance • Financial Services
Start-Up Vibes with The Stability of a Fortune 100 Company.
The Role

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
Internship candidates can expect a full-time onsite internship program, running from May 29, 2025 to August 8, 2025. This internship opportunity is offered for local students in Milwaukee, WI area.
Carefully selected from universities, our interns bring distinctive ideas and perspectives to our organization. Our employees are passionate about building our emerging talent and future leaders. After application and initial screening conversation, interns are aligned interview and be hired to a specific team at NM based on their skills and interests, providing exposure to real-world business perspectives through hands-on learning and meaningful work. In addition to their day-to-day tasks, interns participate in professional development workshops, senior leadership Q&A's, volunteer initiatives, networking/social events, and more!
UX Content Team Internship
As a UX Content Intern, you will work alongside the Lead Content Strategist (hiring manager), Content Strategist, Content Writer, and an extended team of employee experience designers and researchers to better understand the needs of our employees and how to improve their digital and on-campus experience. We are here to help you both identify and continue to develop your future career goals and passions.
Responsibilities of Role

  • Assist in developing content strategies with a focus on human centered design.
  • Build and refine content including for intranet pages and team presentations.
  • Conduct content audits and provide recommendations for improving content consistency, clarity, voice, and tone.
  • Assist in maintaining content style guides and voice and tone guidelines.
  • Collaborate with cross-functional teams to ensure content delivers on departmental objectives while maintaining UX standard processes.
  • Participate in user research activities and team discussions to gain insights into user preferences and behaviors.
  • Stay up to date with industry trends and standard processes in UX writing and content strategy.


Bring Your Best! What this role needs. Minimum qualifications

  • Pursuing a Bachelor's degree in: Communications, UX Design, Digital Design, Journalism, Marketing, or related field from an accredited college or university
  • Cumulative grade point average of 3.0 or higher
  • Previous work or classroom experience in one or more of the following: User experience design, communication, journalism, advertising, marketing, graphic design
  • Portfolio link provided via application
  • Employer immigration sponsorship is not available for this role


Preferred skills and proficiencies

  • Previous User Experience design, communication, industrial design, advertising, marketing, journalism and/or relevant project experience
  • Familiarity with UX principles and methodologies.
  • Effective oral and written communication skills
  • Proven analytical and problem-solving ability
  • High degree of self-motivation, passion, and a drive to learn
  • Ability to balance multiple priorities


Benefits

  • Come away with experience in co-creation, better understanding of human centered design, build knowledge buckets, understanding of voice, clarity, tone.
  • Gain practical experience in UX content strategy, design, and research.
  • Work closely with expert professionals in the UX content, design, and research fields.
  • Opportunity to contribute to real-world projects and make an impact on our employee experience.
  • Develop a strong portfolio of UX content work.
  • Flexible working hours and an encouraging work environment.


Next steps
We encourage you to apply! Once your application is reviewed, if selected to move forward, one of our University Relations team members will reach out for a call, where we will learn more about you and share internship opportunities aligning to your interests and skills and share any next steps of our recruiting process.
Who we are
Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs. At Northwestern Mutual, people matter. And you'll be working for a company that's consistently voted among the "most admired" in the nation. We invite you to explore your career interests with us.
#LI-Onsite
Required Certifications:
Compensation Range:
Minimum:
$16.50
Midpoint:
$23.25
Maximum:
$30.00
Pay rates for internships are determined based on academic tenure and major.
Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures.
Build a strong career foundation with a best-in-class company that puts our client's interests at the center of all we do. Get started now!
We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.

  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups

What the Team is Saying

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The Company
HQ: Milwaukee, WI
8,400 Employees
Year Founded: 1857

What We Do

You’ll Like It Here

At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years.

Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs.

We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/

Why Work With Us

We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community. 

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About our Teams

Northwestern Mutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.

Typical time on-site: Flexible
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HQMilwaukee, WI
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New York, NY
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