SHOPLINE is Asia's largest smart commerce platform. We're a full-featured platform with services including online stores, social commerce, O2O solution, retail POS, advertising placement, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce.
With our dominance in Asia supporting 350,000+ brands, SHOPLINE has localised for Australia to take on the legacy platforms with access to the greatest features, high-level customisation, and industry-leading performance.
WHAT YOU'LL BE DOING:
- Develop and maintain a deep understanding of our brand voice, tone, and style guidelines
- Collaborate with designers, product managers, and developers to craft copy that supports the user journey and meets business goals
- Write clear, concise, and user-centered copy for all digital touchpoints, including websites, mobile apps, emails, and social media
- Conduct research and analysis to inform copy decisions, including user testing, competitive analysis, and industry best practices
- Edit and proofread copy to ensure accuracy, consistency, and brand compliance
- Work with cross-functional teams to ensure all copy is aligned with marketing, legal, and regulatory guidelines
WHO WE ARE LOOKING FOR:
- Bachelor's degree in English, Communications, Journalism, or related field
- 3+ years of experience as a copywriter, preferably in a UX or digital marketing environment
- Strong portfolio demonstrating excellent writing skills and ability to write for diverse audiences
- Experience working in an Agile development environment
- Experience with user testing and research methodologies
- Excellent communication and collaboration skills
WHY YOU SHOULD JOIN US:
- We provide training for newcomers to understand industry best practices.
- We have check points to keep newcomers motivated and learn various skills.
- We work in a fun, collaborative open space where we encourage creativity and ideas flow freely.
- You’ll be able to steer the future roadmap to improve our products, big or small, and see the results of your products reach our customers.
- Get to work with flexible working hours. Our priority is on getting the job done.
- Birthday leave, marriage leave etc
- Flat structure environment, you will be able to work independently and make your own choices.
Skills Required
- Bachelor's degree in English, Communications, Journalism, or related field
- 3+ years of experience as a copywriter, preferably in a UX or digital marketing environment
- Strong portfolio demonstrating excellent writing skills and ability to write for diverse audiences
- Experience working in an Agile development environment
- Experience with user testing and research methodologies
- Excellent communication and collaboration skills
What We Do
SHOPLINE is Asia’s biggest provider of omnichannel retail services for online, offline-to-online and cross-border commerce. Since our founding in 2013, we have helped over 350,000 merchants reach a customer base of 680 million people. With key features including inventory and sales management tools, regional logistics, payment gateways, data analytics, storefront theme designs and local customer support, merchants have everything they need to build a successful online store. SHOPLINE joined the Silicon Valley-based 500 Startups seed accelerator in 2014, and has since become one of Facebook’s marketing partner and nine trusted Global Expansion Partners (GEP), as well as the first e-commerce platform to partner with Google in Greater China. We currently maintain a presence across Asia, with offices in Hong Kong, Taipei, Ho Chi Minh City, Shenzhen, Guangzhou, Kuala Lumpur, Singapore and Bangkok.
