(USA) Senior Manager, Technology Operations

Posted Yesterday
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Bentonville, AR, USA
Hybrid
90K-180K Annually
Senior level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
Leads complex technology programs supporting Walmart Fulfillment Services, including operational launches, supply chain scaling, strategic planning, budgeting, resource allocation, risk mitigation, and performance management. Collaborates with Product, Engineering, and Business Operations to integrate new assets, improve speed and cost efficiency, translate business needs into technology solutions, and drive continuous improvement. Mentors teams and manages stakeholder relationships across multiple projects.
Summary Generated by Built In
Position Summary...

What you'll do...Role summary:
This Senior Manager, Technology Operations will be responsible operational launches, ops performance, and scale as Walmart Fulfillment Services leverages additional supply chain assets to generate fast shipping speeds. This person will lead the planning and execution of complex technology programs aligned with strategic business objectives. This role oversees financial management, risk mitigation, and resource allocation across multiple projects while fostering strong stakeholder relationships. The position requires translating business needs into actionable technology solutions, driving operational efficiency, and supporting continuous improvement initiatives. The successful candidate will demonstrate expertise in program management and technology strategy, ensuring effective communication and collaboration across teams.
About the team:
You will join a team focused on optimizing operations and driving business improvements that support both immediate execution and long-term strategy. The team collaborates across departments, engaging with leaders, associates, and stakeholders to enhance efficiency, communication, and alignment with organizational priorities. Contributions directly support business readiness, improve decision-making, and advance enterprise-wide performance. Emphasizing clear communication, strategic planning, and effective program management, the team delivers impactful results aligned with technology strategies and business objectives.
What you'll do:
  • Collaborate with Product, Engineering, and Business Operations to integrate with new assets and scale business units.
  • Model and analyze strategic decisions for WFS supply chain strategy and advise the business accordingly.
  • Identify opportunities to improve the speed, cost, and scale of the WFS business.
  • Lead program management efforts by defining goals, deliverables, and schedules for multiple complex projects aligned with strategic objectives.
  • Oversee financial management including budgeting, cost monitoring, and resource allocation to ensure program success.
  • Monitor program performance, identify risks, and implement mitigation plans to ensure timely delivery and quality outcomes.

What you'll bring:
  • Proven expertise in program and financial management, including budgeting, forecasting, and risk mitigation across multiple projects.
  • Strong knowledge of technology strategies and ability to align business unit requirements with technology solutions.
  • Demonstrated ability to lead complex programs using established program management frameworks and tools.
  • Experience in business operations with a focus on driving execution, measuring performance, and implementing continuous improvements.
  • Leadership skills in mentoring, coaching, and developing high-performing teams while promoting ethical standards and integrity.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills Required

  • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project or program management, information technology, finance, management, or a related field, plus 5 years of experience in project management, program management, program operations, or a related area
  • Alternatively, 7 years of experience in project management, program management, program operations, or a related area
  • 2 years of supervisory experience
  • Master's degree in a relevant field and 4 years of experience in project management, program management, program operations, or a related area
  • Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices

Walmart Global Tech Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.

  • Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
  • Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
  • Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.

Walmart Global Tech Insights

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The Company
HQ: Bentonville, AR
578,950 Employees

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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